DeAngelo did a great job of making our purchase of our new Hyundai very pleasurable. He instructed us on the function of the features of our new vehicle, and made sure we left the dealership with a full tank of gas. The finance man at the dealership made sure he went over all the advantages of an added warranty without trying to over sell us a product we didn't need. We knew this as we had our son, who works at a dealership in another state as a service writer on the speaker phone when the finance man was making his presentation.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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