Jerems said they billed him for unauthorized charges. The bill was 4 times what he anticipated it to be. He feels he was taken advantage of. There was poor communication and they threatened to keep his vehicle. If they are not willing to admit they made a mistake he will be forced to take them to small claims court.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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