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Aer Auto Repair LLC

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(169 Reseñas)
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Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
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Total de ReScores
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Promedio de ReScores

Detalles del Negocio

Categorías
Contacto
(208) 424-6717

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
10:00 AM - 3:00 PM
Sun
closed
* Mountain Time (Us & Canada)
7736 Lemhi St Boise, ID 83709
Reseñas de Aer Auto Repair LLC's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(169 Reseñas)

AP
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Anya P.
Boise, ID
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/08/2020
Don’t waste your money here.
I went to AER a long time ago when they were behind Costco and had the best experience with them, they WERE super friendly and honest. I haven’t needed car repairs in years but always recommended them to everyone of my family and friends for years.
My husband recently needed his truck fixed and we took it there, they fixed it but the customer service is the worst I have ever experienced.
We dropped it off and don’t hear back for days I finally called and no one answered I left 3 voicemails over the course of 4 hours while they were open and finally got a call back immediately after I said I was going to stop by and check on the truck..this went on again when we tried finding out when we can pick up the truck. Then they told us they would order a key fab for us and give us a call when it came in. I waited a MONTH. Tried calling and same thing, no one answers, no one calls back, I left voicemails. Finally the lady called back told me she would check on it and call me again...surprise she didn’t. I called the next day and left a voicemail in the morning..they are closed now and not surprisingly I received no call back. They need a receptionist clearly because the lady doesn’t know how to answer a phone or return a call. Horrible way to run a business apparently they don’t need anymore because I will never recommend this place to anyone again.
No Recomendado

AP
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Anya P.
Boise, ID
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/07/2020
The worst customer service I have ever experienced.
I went to AER a long time ago when they were behind Costco and had the best experience with them, they WERE super friendly and honest. I haven’t needed car repairs in years but always recommended them to everyone of my family and friends for years.
My husband recently needed his truck fixed and we took it there, they fixed it but the customer service is the worst I have ever experienced.
We dropped it off and don’t hear back for days I finally called and no one answered I left 3 voicemails over the course of 4 hours while they were open and finally got a call back immediately after I said I was going to stop by and check on the truck..this went on again when we tried finding out when we can pick up the truck. Then they told us they would order a key fab for us and give us a call when it came in. I waited a MONTH. Tried calling and same thing, no one answers, no one calls back, I left voicemails. Finally the lady called back told me she would check on it and call me again...surprise she didn’t. I called the next day and left a voicemail in the morning..they are closed now and not surprisingly I received no call back. Horrible way to run a business apparently they don’t need anymore because I will never recommend this place to anyone again.
No Recomendado

IK
Ian K.
Mountain Home, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2015
cliente verificadoCliente Verificado
Categoría: Service
Ian said everything was done smoothly at this business.
Recomendado

JR
Jill R.
Eagle, ID
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/27/2015
cliente verificadoCliente Verificado
Categoría: Service
Spoke with Mark. He said the service took a long time to get him in and out.
Recomendado

AV
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ANGELA V.
Boise, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2015
cliente verificadoCliente Verificado
Great Service
You guys are Awesome! Thanks for always getting me in and getting my vehicle back to working condition. My A/C is the coldest its been in years!
Recomendado

TK
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TIM K.
MINI Cooper
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2015
cliente verificadoCliente Verificado
very friendly and mini friendly
Dropped off mini and was givena ride back to my work and was then contacted on what was going on and what my options were.
Recomendado

TC
Twilla C.
Emmett, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2015
cliente verificadoCliente Verificado
Categoría: Service
Twilla said this business has timely service. They did the job, found the problem and fixed it.
Recomendado

SV
Savy V.
Meridian, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2015
cliente verificadoCliente Verificado
Categoría: Service
Savy said this business provided quick and efficient service. The price was high but he had a good experience overall.
Recomendado

TJ
Tyler J.
Idaho
Dodge Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2015
cliente verificadoCliente Verificado
Categoría: Service
Spoke with Trysta. She said this business was easy to work with and they focused on the customer.
Recomendado

CH
Catherine H.
Boise, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2015
cliente verificadoCliente Verificado
Categoría: Service
Catherine said the business always makes sure she understands what they are doing without charging her an arm and a leg. She really enjoys the people.
Recomendado

DR
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DAVE R.
Boise, ID
MINI Cooper
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/18/2015
cliente verificadoCliente Verificado
They fix the problem
My Mini Cooper has leaked a little coolant in the past and it turns out that the problem diagnosed in the past - water pump - wasn't the problem. It was some o ring seals. Rob did a great job fixing this. Thanks.
Recomendado

RC
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RON C.
Boise, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2015
cliente verificadoCliente Verificado
friendly and knowledgable
We have always trusted the staff at AER. Will recommend AER to all of our friends and family. Thanks Rob and Denise for taking such good care of us.
Recomendado

TW
Tom W.
Garden City, ID
Porsche 944
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/07/2015
cliente verificadoCliente Verificado
Categoría: Service
Tom said he took his vehicle to the business on Monday. He went to get it on Thursday because the business could not find anything wrong with it after they put it on the rack.
Recomendado

RC
gravatar
RON C.
Boise, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/28/2015
cliente verificadoCliente Verificado
Reliable friendly service!!!
AER is knowledgeable and very reliable! I wouldn't go anywhere else! Thanks Rob and Denise for such great service.
Recomendado

JR
gravatar
JEREMY R.
Meridian, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/27/2015
cliente verificadoCliente Verificado
fast and friendly service
They always get my car right into the shop and it's finished when they say it's going to be at a very reasonable price. Great work Thanks!!
Recomendado

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