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A. Anthony's Mobile Vehicle Service, Inc.

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(283 Reseñas)
-100
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Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5
Reseña Original
Calificación general 1.7/5Calificación general 1.7/5Calificación general 1.7/5Calificación general 1.7/5Calificación general 1.7/5
3
Total de ReScores
3.7
Promedio de ReScores
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

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A. Anthony's Mobile Vehicle Service Inc. is the automotive expert in Laurel, MD 20707. Since, 1988 we've provided the Laurel area with reliable, affordable automotive maintenance and repair services including General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Engine & Transmission, Engine A. Anthony's Mobile Vehicle Service Inc. is the automotive expert in Laurel, MD 20707. Since, 1988 we've provided the Laurel area with reliable, affordable automotive maintenance and repair services including General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Collision Repair Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Towing, Quick Lube Services, Batteries, Fleet General Services, Fleet Engine Work, Fleet Brakes, Fleet Tires, Fleet Electrical, Fleet Electronics, Fleet Suspension Work, Fleet Drive Train, Fleet Front End Services, Fleet Wheel Services and Fleet Trailer Work.

We have experience servicing all makes and models of domestic and import vehicles, and we're honored to keep vehicles throughout the Laurel area reliable and well-maintained. Our skillful mechanics will take great care of your vehicle too, quickly diagnosing any problems and offering cost-effective solutions to get you back on the road.

Call A. Anthony's Mobile Vehicle Service Inc. today at 301-362-8500! You can also send us an email. Either way, we're looking forward to providing you with reliable automotive service!
...more

Categorías
Reparación de automóviles, Servicio de remolque, Taller de reparaciones
Contacto
(301) 362-8500

Horario del Negocio

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
14711 Baltimore Ave Laurel, MD 20707-4826
Reseñas de A. Anthony's Mobile Vehicle Service, Inc.'s
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(283 Reseñas)

MB
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Marshall B.
Laurel, MD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/05/2024
0
Very rude front end employee.
Very disrespectful. This is the 2nd time I had to deal with person. I am amazed he still works there! I had to stop bringing my care there. Oil change at $142 is not good. The front end guy said my car takes a special filter. I got it checked. It's the same filter I am used to, nothing special. Sorry I have to do this, but as a long time reviewer, I let the first one slide, this one was uncalled for.

MR
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Mbuih R.
District Heights, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2021
5 star plus plus.
I did a random Google search and choosed them for MD state inspection.
The services was so professional. I fell in love with the services of Libbi. Her customers service is outstanding.
They showed everything in A/V, gave me the state of my car in the next 5 years and made optional recommendations.
I passed without fixing anything.

It was a great experience and I will go there over and over again.

5 stars for you. A.A.

THANK YOU FOR THE GREAT EXPERIENCE.
THANK U GINNETE FOR THE FOLLOW UP.
Recomendado

DM
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David M.
Laurel, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2019
My Sixth Car they take care of
A Anthony has been taking care of my cars for a couple of years, including a 2001 Avalon, two Volvos, and two Jags.

In fact, they just completed a full restoration of the Avalon. It has been the best car I have ever owned, bought it new in 2001. Now that they have restored it in all mechanical and cosmetic ways, I am thrilled her have her back as my go-to car.

A. Anthony is, as others have observed, not a "discount" shop. Nor are they "speedy" with complex work. But I have found them to be solidly reliable with quality work and attitude.

I am fortunate to have such a quality shop so close to my home.
Recomendado

SS
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Stephanie S.
Savage, MD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/10/2019
They lie, dont fix things they charge for and over charge repeatedly , then purposefully leave things lose to make you have to do.e back to them
Would leave 0 stars if I could...Had a good initial impression from them but after what should have taken 1 week took almost 3 and catching them double and over charging, not to mention lying about how much work was done and how far along my car was multiple times will never go back, took my car to another machanic after them because my car ran worse after they touched it and did 2k worth of charged work....and stuff they said they did was not done to code or left in sealed and lose ... Don't go hear they are con men and I have file my report wit BB, better business. And guess what they were already under investigation.....save yourself the headache go somewhere else
No Recomendado

BP
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Bella P.
Columbia, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/26/2018
A+ Customer Service
I first discovered A. Anthony's when I moved to MD back in 2014 and sure am glad I did! There are a myriad of auto shops along Rt 1, but the experience and service you will receive here is bar none. Honestly, as a female, I appreciate that the business is owned by a woman who is knowledgable about the auto biz and can describe car issues to me in understandable terms.

Genette is extremely warm and friendly, listens to your concerns, and helps come up with a solution. She'll go above and beyond and use her resources to get answers. The service team here do a great job - I am often surprised when I am invited to the shop floor to see exactly what has been detected. I don't know of many auto shops that do that.

The shop is well kept and clean and the waiting area is comfy - complete with a Keurig where you can help yourself to coffee, and a mini fridge with beverages for clients! Such a thoughtful touch.

The prices here are comparable to other auto shops, maybe even on the pricier side, but you get what you pay for...and for A. Anthony's, that means top notch customer service, excellent workmanship, and a staff that is friendly and genuinely cares. What really makes the team here great is that you won't feel pressured into repairs, and if they do something wrong, or leave you dissatisfied for some reason, they will try to understand and earn back your trust.

They treat you like family here - my only regret is that I did not find them sooner and use them for all my auto repairs (can't resist those Mr. Tire coupons sometimes!).
Recomendado

TC
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TORIAN C.
Laurel, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2018
cliente verificadoCliente Verificado
Great service
A. Anthony’s Mobile Vehicle Service did a great job diagnosing my vehicle’s brake problem. Would recommend as the first stop for all vehicle needs.
Recomendado

JH
Jabbie H.
Laurel, MD
GMC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2018
cliente verificadoCliente Verificado
Categoría: Service
Jabbie said that the mechanic did the inspection of his vehicle correctly. The part that was ordered took an extra day to be delivered to the facility. He stated the owner of the business was very courteous and patient with him and waited 45 minutes after hours until he arrived to pick up his vehicle.
Recomendado

CY
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CLAUDIA Y.
Riverdale, MD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/04/2018
cliente verificadoCliente Verificado
Nothing!!!
I already let you know HOW I feel about the service I received from your company!!! My car is still not running as when I brought it in for the services!! Remove me from your list!!
No Recomendado

MR
Matt R.
Laurel, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2018
cliente verificadoCliente Verificado
Categoría: Service
Matt said his experience was good.
Recomendado

Cliente verificado
Silver Spring, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2018
cliente verificadoCliente Verificado
Car service
My first time to this auto shop. I was blown away with the reception, the work and the cost. I felt like a family- very family oriented. They were so detailing-explaining every steps. For the MD inspection, they did a great job.
Recomendado

YS
Yalanda S.
Laurel, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/21/2018
cliente verificadoCliente Verificado
Categoría: Service
Yalanda said the business was professional and the staff really made her feel welcomed.
Recomendado
Genette D. de A. Anthony's Mobile Vehicle Service, Inc. respondió el 05/25/2018 11:07 AM

Yalanda, congratulations on getting your Toyota Sequoia through Maryland State Inspection! I really enjoyed meeting you and the great conversation. Please keep me informed on how you make out with your 4WD system--we can diagnose it when you are ready! Safe travels!


JW
Jocelyn W.
Silver Spring, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2018
cliente verificadoCliente Verificado
Categoría: Service
Spoke with Frank. He said the service was good, he likes the owner, and the business does an excellent job.
Recomendado
Genette D. de A. Anthony's Mobile Vehicle Service, Inc. respondió el 05/25/2018 11:05 AM

Frank, we sure do appreciate you! It is one thing to let us take care of your vehicle, but to bring both of your daughters' vehicles to us as well says it all. I cannot thank you enough for the trust you have placed in me and my team. We will be happy to take care of all of your automotive needs.


ST
Sheree T.
Laurel, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2018
cliente verificadoCliente Verificado
Categoría: Service
Sheree said this business always does the right thing and the staff always takes care of her.
Recomendado
Genette D. de A. Anthony's Mobile Vehicle Service, Inc. respondió el 04/25/2018 08:38 AM

Taking care of our clients means doing what is best for you--our client, your car, and our company. It is a joy having you as part of our automotive family. We hope to help keep your Buick running strong for a very long time! Thank you for your continued faith in us!


JA
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JOHN A.
Laurel, MD
Ford Pickup
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/17/2018
cliente verificadoCliente Verificado
Good and friendly service at cosmopolitan prices
Laurel, MD is literally a Garden of Eden when it comes to auto service shops, there are so many choices.

I decided to give A Anthony's a try after seeing the advertising campaign. There are several things that fall on the good side of the ledger.
1. The customer is invited to the shop floor to see the problems uncovered first hand. Very important.
2. Replaced parts were returned for my examination. Some shops really jerk you around on this point.
3. Courtesy rides to and from home. Very convenient.
4. Service is available, prompt, and quick.
5. Staff is friendly.
6. Waiting area is comfy.
7. Shop is well-equipped for the services provided.
8. The needed services appear to have been done well and correctly.
9. There has been a request for feedback for improving the service, such as things that could be done better.

Room for improvement, AKA things that could be better:
1. Discount coupons come with a catch. They are not honored unless presented at the moment service is requested. There is no recourse if a coupon is left behind. They cannot be used at the time of payment. Better for coupons to be honored at any time during the service.
2. The pricing of parts, labor, and fees creates a powerful incentive for do-it-yourself approaches or for comparison shopping..
3. My primary issue was mis-diagnosed, resulting in a costly additional repair that, in my opinion, was of lesser importance at this time. For my part, I could have been more insistent in the first place.
Recomendado
Genette D. de A. Anthony's Mobile Vehicle Service, Inc. respondió el 04/18/2018 07:53 AM

John, this was such a well though out and constructive review. I sincerely appreciate your feedback. We constantly strive for improvement and information like this is one of the ways my team and I can improve and grow. I agree there are many choices for auto repair in Laurel, MD and the things that fell on the right side of the ledger for you are things that are important to us and our clients. I would definitely like to address the items you feel could be better so please feel free to contact me directly! Thank you again for choosing us and helping us improve!


KW
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KIM W.
Laurel, MD
Mercedes-Benz E350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/15/2018
cliente verificadoCliente Verificado
Professional Vehicle Service
Came in for a MD state inspection. The staff was professional. And the atmosphere was kid friendly. The service was affordable. Will definitely bring my car back for future maintenance and repairs.
Recomendado
Genette D. de A. Anthony's Mobile Vehicle Service, Inc. respondió el 04/17/2018 09:13 AM

Welcome to our Automotive Family Kim! You may have come in for a Maryland State Inspection on your Mercedes, but you left knowing you found people that care about you, your family and your vehicle. Thank you for sharing your experience!


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