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SureCritic / Concesionario Hyundai / Kelly Hyundai / WADE BOWMER
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WADE BOWMER

Kelly Hyundai
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(29 reviews)
75

Reseñas de WADE BOWMER

LM
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Luciana M.
Minersville, PA
2021 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Vehicle inspection was done quicker than expected!
Giving us another year of vehicle registration was a pleasant surprise, Thank you!
Empleados con los que trabajó
WB
WADE BOWMER
Cliente verificado
Schuylkill Haven, PA
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/11/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
Annual inspection
We get free annual inspections which is why we go there. Great benefit to buying this car. We had to replace the windshield wipers which cost $51. Couldn’t pass inspection until that was done so I guess we had to. I would’ve normally just spent $25 and get similar wipers and done myself but no choice otherwise that I’m aware of. Although I did not ask them my alternatives. Overall, we’re very happy with this benefit and so far, it’s been a pleasant experience.
Empleados con los que trabajó
WB
WADE BOWMER
SB
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Sherry B.
Pottsville, PA
2022 Hyundai Kona
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/05/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Kona service 2022
The service department was polite and friendly Kept me informed on the progress of my car Car was done in a timely manner
Empleados con los que trabajó
WB
WADE BOWMER
SB
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Sherry B.
Pottsville, PA
2022 Hyundai Kona
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/05/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Kona service 2022
The service department was polite and friendly Kept me informed on the progress of my car Car was done in a timely manner
Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/03/2021
Tipo de Servicio: Repair
9
Categoría: Service
Kona service 2022
The service department is always polite and keeps you informed on the cars progress and anything it may need The waiting area is always clean
DANIEL E C. de Kelly Hyundai respondió el 11/03/2021 11:54 AM

Sherry,

     Thank you so much for taking the time to complete our survey. Im sorry to hear about your concerns with our sales department. I would love to talk with you about this in further detail if you wouldn't mind giving me a call at your earliest convenience. You can reach me on my business line at 484-665-0130 ext. 2416 or via my personal cell 484-388-0171. 

Dan Carter 
Kelly Hyundai 
Director of Parts and Service
B: 484-665-0130 ext. 2416
C: 484-388-0171

Empleados con los que trabajó
WB
WADE BOWMER
Cliente verificado
Mount Pocono, PA
2005 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/02/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Na
Na
Empleados con los que trabajó
WB
WADE BOWMER
Cliente verificado
Port Carbon, PA
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Always exceptional service.
Came in for oil change and inspection. Very professional and exceptional service. Been coming to this dealership since 2011 and never had a problem.
Empleados con los que trabajó
WB
WADE BOWMER
LM
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Luciana M.
Minersville, PA
2012 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/13/2021
cliente verificadoCliente Verificado
10
Categoría: Service
I had returned to Hyundai to fix exhaust pipe problem.
I am very happy with the people they have at Hyundai. Customer service to me is most important. I am grateful for the follow up they did to the problem at hand. They are open minded enough to allow non Hyundai parts to complete the job. They could of easily sent me else where. Thank you for a job well done!
Empleados con los que trabajó
WB
WADE BOWMER
Cliente verificado
Wernersville, PA
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
9
Categoría: Service
Great service & honest
Great service, and they told me I didn't need all of the service I originally thought I would, so they saved me money! Very happy with my recent visit.
DANIEL E C. de Kelly Hyundai respondió el 10/02/2021 05:00 AM

Thank you so much for the 5 star review! It is always a pleasure servicing your vehicle. We look forward to seeing you again soon!

Dan Carter
Service Manager
Kelly Hyundai
B: 484-665-0130 ext.2416
C: 484-388-0171

Empleados con los que trabajó
WB
WADE BOWMER
LM
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Luciana M.
Minersville, PA
2012 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/13/2021
cliente verificadoCliente Verificado
10
Categoría: Service
I had returned to Hyundai to fix exhaust pipe problem.
I am very happy with the people they have at Hyundai. Customer service to me is most important. I am grateful for the follow up they did to the problem at hand. They are open minded enough to allow non Hyundai parts to complete the job. They could of easily sent me else where. Thank you for a job well done!
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
10/01/2021
Tipo de Servicio: Maintenance
5
Categoría: Service
Randy
Good people but you need to have better priced replacement parts especially for a simple job.
DANIEL E C. de Kelly Hyundai respondió el 10/05/2021 10:59 AM

Luciana,

I understand how fustrating it can seem when a repair estimate comes back higher than expected. I would love to talk to you more about your visit and some options you may have. We strive for 100% 5 star satisfaction with every customer and i apologize if you feel we did not provide that to you.

Dan Carter
Service Manager
Kelly Hyundai
Bus. - 484-665-0130 ext.2416
Cell - 484-388-0171

Empleados con los que trabajó
WB
WADE BOWMER
DS
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Donna S.
Leesport, PA
2017 Hyundai Tucson
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
09/26/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
7
Categoría: Service
Maintenance
The people there are all nice & helpful. I like the fact that they showed me prices on things I may choose to do! However , I will never but A battery from them again as it was way too expensive !!! Lesson learned . I free car wash also would have been nice , as they did that before !!
DANIEL E C. de Kelly Hyundai respondió el 09/28/2021 07:33 AM

Donna,

     It is always a pleasure to all of your service needs. I would love to talk to you about your recent experience at our dealership. We strive to deliver 100% 5 star service to our customers every time. If you can find the time please contact me so we can discuss this further. Thank you!

Dan Carter
Service Manager 
Kelly Hyundai
B: 484-665-0130 ext. 2416
C: 484-388-0171

Empleados con los que trabajó
WB
WADE BOWMER
CM
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Cindy M.
Orwigsburg, PA
2019 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service.
They are very kind and courteous. They treat your vehicle like it is their own. They answer all my questions that I ask. Get my vehicle in and out in a timely fashion. I love it there. Bought my vehicle there and I dont have anyone touch my vehicle but them.
STEPHEN C E. de Kelly Hyundai respondió el 08/21/2021 06:58 AM

Thank you Cindy for the 5 star survey and kind words!

We are thankful for you and the business you bring us.
We look forward to another opportunity to serve.

Have a great weekend!

Steve

Steve Eberhardt
484-665-0130 x2415
Empleados con los que trabajó
WB
WADE BOWMER
PB
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Paul B.
Mohrsville, PA
2011 Hyundai Tucson
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/22/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
everyone is very nice to deal with
it a little longer than i expected get an inspection and oil change .
Recomendado
DANIEL E C. de Kelly Hyundai respondió el 07/22/2021 06:15 AM

Mr. Brown

     I understand how fustrating it can be to have an excessive wait time for your vehicle to be serviced. We strive to deliver 5 star customer satisfaction. I would love to talk to you personally about your most recent service expeirience. My number here is 484-665-0130 and my personal cell number is 484-388-0171. I look forwarded to hearing from you.

Dan Carter 
Kelly Hyundai
Service Manager
484-665-0130

Empleados con los que trabajó
WB
WADE BOWMER
LR
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Laura R.
Schuylkill Haven, PA
2021 Hyundai Palisade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service and super friendly staff!
I needed an oil change before going on vacation so I looked online to set up an appointment. I was able to schedule an oil change and state inspection the same day! I booked the appointment at 10am for a 10:30 appointment! Super fast and easy to schedule! The service was completed in less than an hour. Highly recommend!
Recomendado
STEPHEN C E. de Kelly Hyundai respondió el 07/19/2021 06:16 AM

Thank you  Laura fo the 5 star survey!

We are truly grateful for you and the time you spend with us.
We look forward to seeing you again!

Have an awesome week!

Steve

Steve Eberhardt
484-665-0130 x2415
Empleados con los que trabajó
WB
WADE BOWMER
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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