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SureCritic / Concesionario Ford / Mike White Ford of Coeur d'Alene / Tyler Jorgensen
TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1062 reviews)
76

Reseñas de Tyler Jorgensen

DD
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DANIEL D.
Hayden, ID
Ford Mustang
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2018
cliente verificadoCliente Verificado
Categoría: Service
dan's excellent review of parker ford's service dept.
a service writer came up and met me as i opened the door, very friendly. he led me to the counter where he explained the process and showed me to the new waiting area. they serviced my car in quick time. they came and got me and explained all the details on my car, battery, air filter, cabin filter etc. and took my free service pass. they made me feel at home. and made me feel like they cared. this is the key for me. i like it when it feels like car people helping car people. you know, like how you go to a car show and even the meanest, hardest looking people walk by and you say something like " nice 55" or "nice ride!" , and the guy melts and smiles and goes "i know, right?" and all of a sudden you hit it off like you have something in common? car people!
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
GF
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GUS F.
Coeur D Alene, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2018
cliente verificadoCliente Verificado
Categoría: Service
great job
professional staff.
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
WS
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WALTER S.
Spokane, WA
Ford Fusion
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2018
cliente verificadoCliente Verificado
Categoría: Service
Oil Change on 2016 Fusion Hybrid
They checked all everything. Tires, breaks, batteries. was very please.
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
JC
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JOSHUA C.
Hayden, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2018
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Upon my arrival, I was cheerfully greeted at my car door. Everything was thoroughly explained to me and they were concerned with my satisfaction.
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
JA
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JEFFREY A.
Osburn, ID
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2018
cliente verificadoCliente Verificado
Categoría: Service
Service
We came in for an oil change. The technician noticed that we were at 60,000 miles and due maintenance work. He took care of it all got us a rental vehicle called us as to the status of our repairs. They did a wonderful job.
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
HL
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HEIDI L.
Coeur D Alene, ID
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2018
cliente verificadoCliente Verificado
Categoría: Service
Very thorough and attentive
Great service.
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
AJ
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ALEX J.
Coeur D Alene, ID
Ford Escape
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
03/13/2018
cliente verificadoCliente Verificado
Categoría: Service
Appointments don’t work
I made an appointment for a Saturday morning. The appointment took more than the usual, ruining my plans for the day, I didn’t get the car wash for the visit.
No Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
DC
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DECEMBER C.
Athol, ID
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2018
cliente verificadoCliente Verificado
Categoría: Service
Service
The service waiting room is very nice and comfortable.
Prices are fair.
Service guys are very nice and helpful.
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
SG
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SANDRA G.
Coeur D Alene, ID
Ford Focus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2018
cliente verificadoCliente Verificado
Categoría: Service
Parker Service is so much better than the previous car dealer.
The new waiting area and all the service personnel are great.
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
CD
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CHRISTOPHER D.
Pinehurst, ID
Ford Super Duty F-250 SRW
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2018
cliente verificadoCliente Verificado
Categoría: Service
fast service,
great people
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
BH
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BILL H.
Hayden, ID
Ford Super Duty F-250 SRW
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2018
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
made the service very enjoyable.. great employees
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
SF
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STEPHEN F.
Athol, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2018
cliente verificadoCliente Verificado
Categoría: Service
Services
Always friendly with good service.
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
JJ
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JOHN J.
Rathdrum, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2018
cliente verificadoCliente Verificado
Categoría: Service
A pleasant surprise
In and out in less than an hour. This was for “The works”. Oil change, tire rotation, fluid checks, etc. closer to 1/2 hour. Wonderful waiting room in the showroom. All I all a very nice experience
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
JD
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JOHN D.
Priest River, ID
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/01/2018
cliente verificadoCliente Verificado
Categoría: Service
the attention you recieve right away.
We have always recieve wonderful service, thank you.
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
EA
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ELIZABETH A.
Rathdrum, ID
Ford Fusion
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/01/2018
cliente verificadoCliente Verificado
Categoría: Service
Thorough
Tyler was great to work with and made sure I knew exactly where the used vehicle I recently purchased was at. My tires were mounted and balanced and I was given a ride to the DMV. Plus, through the 27 point inspection, it was discovered I needed new front brakes. Tyler explained everything to me and even offered to get it in that day. Everyone was beyond helpful and friendly. The Parker dealerships are unlike any other, which is why I choose to make the hour drive past all other dealerships. Thank you!
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
DM
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DOUG M.
Post Falls, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/01/2018
cliente verificadoCliente Verificado
Categoría: Service
Very friendly.
Prompt friendly and efficient service
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
MH
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MITCH H.
Post Falls, ID
Ford Super Duty F-250 SRW
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
02/28/2018
cliente verificadoCliente Verificado
Categoría: Service
Oil change appointment
When I made the appointment for my wife to bring our pickup in for an oil change I was told it would take about an hour so my wife scheduled the rest of her day accordingly. My wife asked why it took almost 2 hours and was told that you booked a lot of oil changes for the day. I rarely give a 5-star rating to anyone but in this case would have likely given at least a 4-star rating if you hadn't overbooked for the day so our appointment could be completed on time.
Recomendado
Ed B., Service Manager de Mike White Ford of Coeur d'Alene respondió el 02/28/2018 05:25 PM

contacted customer to apologize for booking challenges and length of service time. Offered to provide next service at no charge to show customer we can provide timely service. Looking forward to show customer great service.

Empleados con los que trabajó
TJ
Tyler Jorgensen
DH
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DAVID H.
Sandpoint, ID
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2018
cliente verificadoCliente Verificado
Categoría: Service
First service visit
Outstanding customer service. The shuttle to Costco allowed us to make good use of our time while service was performed, and courtesy replacement of front brake pads was icing on the cake. Thank you for a great experience.
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
DM
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DONNA M.
Post Falls, ID
Ford Focus
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/27/2018
cliente verificadoCliente Verificado
Categoría: Service
Oil change
The Mechanics did a good job on the change my oil.

My only concern was that when I went to pay I found out that they had also rotated my tires and I had to pay for that and I don’t remember the clerk telling me that that was part of the service.

He claimed he did.

I just remember telling him that that one of my tires was low on air, I don’t remember saying anything about rotating them. As far as I know, I was not told that about the tire rotating service. The clerk was adamant that he had told me. I just Gave up and not argue with him. I’ve had a bad week, did not need the stress of arguing with him.

They told me the tires need to be replaced sometime next winter. Winter is nearly over, I don’t know why they needed to rotate the tires to start with if they’re going to take them off in a couple weeks.
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
CL
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CHRISTOPHER L.
Rathdrum, ID
Ford Super Duty F-250 SRW
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2018
cliente verificadoCliente Verificado
Categoría: Service
Good service
Straight forward and honest.
Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
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