TR

TYLER RODRIGUEZ

Service Advisor
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(401 reviews)
78

LB
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Lawanda B.
Saint Louis, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
They provide excellent quality service and make sure your experience is great
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 02/18/2019 06:41 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

Cliente verificado
O Fallon, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
I have never had a bad experience at St. Charles Hyundai. Everyone is always very nice and very efficient at their job.
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 02/13/2019 02:01 PM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

CP
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Candace P.
Florissant, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Speedy Oil Change
I really appreciate having an option to have my oil changed at my dealer.
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 02/13/2019 02:01 PM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

SG
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Scott G.
Dardenne Prairie, MO
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/08/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Sonata service review
Dealership excellent, Tyler my advisor excellent. Bob another advisor excellent

Just want to know about the update and repair taking so long
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 02/09/2019 05:26 AM

Thank you for the survey. We appreciate your service with us at St. Charles Hyundai and also thankful for the inout provided. We will do our best to earn that fifth star to make sure your next scheduled maintenance is a much better and improved one. 

Empleados con los que trabajó

KS
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Karla S.
Saint Charles, MO
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great "Happy Hour" price on a efficient oil change
Service was as quick and efficient as any 'quick oil change'. with the Super Happy Hour price! and the added benefit of they know if there are any Recalls or upgrades for my Hyundai.
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 02/08/2019 10:29 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

JM
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Judith M.
O Fallon, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Knowledgeable and Helpful Service Advisors
I had my vehicle in recently for some scheduled maintenance that needed to be done. It was completed fairly quickly in the time I had been told it would take. The service advisor (Tyler) was really great in working with me so I could use a competitor's discount coupon that I had brought in with me. I really appreciated him doing that.
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 02/08/2019 05:16 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance!


Cliente verificado
Saint Charles, MO
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
update software
done when promised
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 01/29/2019 05:47 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

AE
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Arthur E.
Saint Peters, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
St Charles Hyundai service reliable and honest
My recent service was handle well. All things were done well. Only necessary services were performed. This service included the 60000 mile warranty items , an oil change, a warranty covered blind spot malfunction, and a recall item. This was performed at reasonable cost and in a reasonable time.
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 01/28/2019 12:37 PM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

Cliente verificado
Lake Saint Louis, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai service dept review
Fast and efficient service department
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 01/28/2019 04:54 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TB
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The B.
Saint Charles, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great respose
Very satisfied with all service
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 01/24/2019 05:13 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

TB
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Theresa B.
St. Louis, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very good customer service
Answered all my questions and offered speedy service.
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 01/22/2019 02:48 PM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

Cliente verificado
Saint Charles, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Courteous, friendly staff
Good, reliable job
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 01/18/2019 02:24 PM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

YS
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Yvonne S.
O Fallon, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Evweyone is friendly And I thank you for the car wash
Yvonne S
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 01/17/2019 05:11 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

RK
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Rita K.
O Fallon, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
work on my Hyundai
Everyone was very kind and helpful and my car was done in a very timely manner
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 01/17/2019 05:11 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

JM
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Jason M.
Saint Peters, MO
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
01/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Not the best service this time around
This last trip though I was a bit annoyed. I'd like to suggest in the future you tell your customers/appointments that you are running behind and how long. I had an 8:30 appointment and then saw my car still sitting outside at 9:30 am, I had to go out to the service customer rep who checked me in to ask how much longer before my car is taken in. He came back and said I'm the next one, and he apologized that their behind from the water main break at Nissan. Would have been nice to know, I had my daughter with me and was not prepared to stay 2.5 hours for an oil change and tire rotation. I also had asked for a car wash. I came out to the car to find it was not washed, I did not bother going back in due to a screaming child and the long wait.
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 01/14/2019 10:38 AM

Thank you for the survey, we appreciate your business with us here at St. Charles Hyundai. We do apologize for the inconvenience of the longer wait and we intend to make your next scheduled visit a better one.

Empleados con los que trabajó

Cliente verificado
Saint Louis, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
Great place, always friendly staff.
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 01/14/2019 05:00 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

SM
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Shurman M.
Saint Charles, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick and easy, friendly staff.
Been taking care of my car for years. Great staff.
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 01/14/2019 04:59 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

LD
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Linda D.
O Fallon, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
St. Charles Hyundai
Cleanliness, courtesy, service, prompt, friendly and excellence.
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 01/11/2019 04:52 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

SA
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Sarah A.
Warrenton, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
GREATEST SERVICE EVER!
speedy service, done right! I will be back for sure!
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 01/10/2019 05:54 AM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Empleados con los que trabajó

DT
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David T.
Saint Peters, MO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service, great people
The people we work with at St. Charles Hyundai are simply the best. They listen and have a fun conversation with you, while addressing my questions and concerns. Looking forward to purchasing my next vehicle with them.
Recomendado
TYLER R., Service Advisor de St. Charles Hyundai respondió el 01/07/2019 01:05 PM

Thank you for the five star survey! We appreciate your business here at St. Charles Hyundai. We hope to see you soon for your next scheduled maintenance.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.