TS

Trey Stewart

Calificación General
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(11 reviews)
64

CN
gravatar
CHRISTOPHER N.
Bend, OR
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2025
cliente verificadoCliente Verificado
10
Great experience with Vancouver Toyota
Another awesome experience buying a car from the team at Vancouver Toyota! Trey, Mark and James were top-notch. They got us in and out quickly, and we're loving our new Land Cruiser. We'll definitely be back for our next car.
Lori B. de Vancouver Toyota respondió el 01/03/2025 11:34 AM

We appreciate your positive feedback regarding your recent experience at Vancouver Toyota. It's great to hear that Trey, Mark, and James provided you with efficient and attentive service during your purchase. Enjoy your new Land Cruiser, and we look forward to assisting you with your future automotive needs. Your satisfaction is important to us.
Thank you, 
Lori Bonner 
Customer Relations Manager 
360-360-4758


Cliente verificado
Portland, OR
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2024
cliente verificadoCliente Verificado
10
In and Out
This is not my first time buying a vehicle and I knew what to expect. I was prepared for the long haul and we pleased to be in and out around the 2 hour mark. World record breaking service.
Trey and Nate turned this into about as painless an experience I've had in a vehicle purchase.

TOO EASY!!!
Lori B. de Vancouver Toyota respondió el 09/18/2024 10:50 AM

We appreciate you sharing your experience with us. It is great to hear that your vehicle purchase was smooth and efficient. Our team, including Trey and Nate, strives to provide excellent service and it is rewarding to know they contributed to your positive experience. Thank you for choosing us for your vehicle needs.
Thank you, 
Lori Bonner
Customer Relations Manager 

Empleados con los que trabajó

BJ
gravatar
BENJAMIN J.
Washougal, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/29/2023
cliente verificadoCliente Verificado
10
Great Experience
Thank you Trey for an a painless car buying experience.
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 07/30/2023 06:48 AM

Thank you for your kind words, Benjamin! We are pleased to hear you had a positive experience with us here at Vancouver Toyota. We strive to provide excellent service and we are thrilled to have exceeded your expectations. We value your business and are grateful for your trust in us.

Lynn Quiding
Customer Service Representative
3602535403
Empleados con los que trabajó

Cliente verificado
Issaquah, WA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/11/2023
cliente verificadoCliente Verificado
0
Disrespectful
My overall experience while purchasing my vehicle from Vancouver was very disappointing. The team member in charge of my sale was very monotoned and often got up and walked away as I was talking to him. I felt very disrespected as a buyer. Both myself and my partner were very disappointed with the interaction with the team member.
I have worked in the customer service industry for a very long time and the way he presented himself was unacceptable.
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 05/14/2023 09:14 PM

We apologize for the negative experience you had while purchasing your vehicle from us. We take customer service very seriously and are sorry that you felt disrespected. We will be sure to address this with our team member and ensure that all customers are treated with the respect they deserve. I will have my Sales Customer Relations Manager reach out to you.

Sincerely,

Lynn Quiding
Customer Service Representative
Service
3602535403
Empleados con los que trabajó

Cliente verificado
Kirkland, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2023
cliente verificadoCliente Verificado
10
Great experience buying a used car
I found Trey to be pleasant and laid back, and all the rest of the staff that I interacted with were friendly and helpful. The car was in beautiful condition and the entire experience very low stress.
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 03/05/2023 09:20 AM

Hi,
Thank you for your review of Trey in our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Empleados con los que trabajó

BT
gravatar
BENJAMIN T.
Washougal, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2023
cliente verificadoCliente Verificado
10
Fantastic Dealer
No hassle at all, quick and courteous service. I think I was in and out with my new car in about an hour. Very fair value for my trade in.
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 01/18/2023 04:41 PM

Hi Benjamin, 
Thank you for your review of our Dealership. We appreciate our customers here at McCord's Vancouver 
Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Empleados con los que trabajó

Cliente verificado
Longview, WA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/20/2022
cliente verificadoCliente Verificado
8
Good experience for the most part
Came to look at a couple vehicles, couldn't find the vehicle. Found one, turned out to be a good purchase. Staff were very courteous and even stayed after hours to make sure we were briefed on the vehicle and answered all the questions we had.
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 12/20/2022 05:58 PM

Thank you for your review of our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Empleados con los que trabajó

DH
gravatar
DIANE H.
Portland, OR
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2022
cliente verificadoCliente Verificado
10
Professional car buying
I have bought many cars over the years. Even online buying. This most recent renews my faith in dealerships, and car sales professionals. I do not use the term professional easily. I found a car after months. It was during our heavy rains and I would not test drive. I did go over several days later, test drove, and arranged to purchase the following Sunday. Each step of this purchase required my sales professional, Mr. Stewart, to assist with patience and understanding. He came in on his day off to finalize the purchase. It renews my faith in dealerships and car sales professionals.
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 11/17/2022 10:41 AM

Hi Diane, 
Thank you for your review of our Sales Department. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Empleados con los que trabajó

Cliente verificado
Seattle, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2022
cliente verificadoCliente Verificado
10
Easy buying experience
Sales and financing easy to deal with. Held with no cash down. Fair price.
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 08/29/2022 01:14 PM

Hi,
Thank you for sharing your experience with us. We appreciate our customers here at McCord's Vancouver Toyota.
Enjoy your new ride!
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Empleados con los que trabajó

CH
gravatar
CINDY H.
Vancouver, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/04/2022
cliente verificadoCliente Verificado
10
Purchased a used vehicle.
It was a very positive, easy experience. It was fast. No high pressure felt. Great customer service.
Kerrie K., Service Manager de Vancouver Toyota respondió el 07/05/2022 07:35 AM

Cindy, congratulations on your purchase! We are glad that we could help make your process easy and pressure-free. Thanks for taking the time to share this five-star review.

Thank You,
Kerrie Keesee, Service Manager
360-253-5490
Empleados con los que trabajó

Cliente verificado
Battle Ground, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2022
cliente verificadoCliente Verificado
8
Easy Transaction
Worked with Trey. Very helpful. Mark also is a rockstar and made the transaction seamless and comfortable.
Lynn Q., Customer Service Rep de Vancouver Toyota respondió el 02/28/2022 06:00 PM

Thank you for your review of our Dealership. We appreciate our customers here at McCord's Vancouver Toyota.
Sincerely,

Lynn Quiding
Customer Service Representative
3602535403
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.