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TUNDE O'CONNOR

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(687 reviews)
78

Reseñas de TUNDE O'CONNOR

GJ
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Grace J.
Elkton, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Always great service!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/27/2018 05:36 AM


Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
CQ
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Carmen Q.
Saint Johns, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
The service was quick
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/26/2018 02:44 PM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Hastings, FL
2018 Hyundai Elantra
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
06/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Review
Having trouble getting a wiperblade fixed on a new car. Disappointed in the service.
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/25/2018 03:02 PM


 Thank you for sharing your service experience with us. Our sincere apologies for the wiper not cleaning well still. We will be reaching out to you to follow up and make sure we get this corrected.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/27/2018 02:26 PM

Thank you for speaking with Tunde today and allowing us the chance to make this right.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/24/2018 06:31 AM

Happy to hear we were able to get your windshield wiper issues corrected. Please let us know if there is ever an issue and it would be our pleasure to assist in making it right.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
Jacksonville, FL
2018 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
It's the Employee's that make this Place Great.
The Employee's greet you with a friendly smile, and hello the service was great.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/21/2018 02:15 PM


 We appreciate you sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Cliente verificado
Jacksonville, FL
2010 Hyundai Elantra To
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Routine Maintenance
Staff friendly. Wish they were more familiar with the coupons that are sent to customers.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/21/2018 02:13 PM


 Thank you for sharing your experience with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MW
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Michael W.
Palm Coast, FL
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Tunte
Fast adgood service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/21/2018 02:20 PM


 Thank you for sharing your experience with us. We agree, Tunde is an asset to our service team. She is always smiling.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
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Shannon R.
St. Augustine, FL
2015 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
People
The people are always great!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/21/2018 07:34 AM


 We appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
BS
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Beverly S.
Jacksonville, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
My service experience.
Friendly, prompt, efficient service people and service. Waiting room comfortable for spending a little time; ladies bathroom not handicapped friendly.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/21/2018 07:33 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
MM
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Michael M.
Palm Coast, FL
2018 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Very happy with the service. Always prompt and professional
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/21/2018 07:31 AM


 We appreciate you taking the time to share your service experience with us and your the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
DD
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Dominic D.
Palm Coast, FL
2014 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Overview
Great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/19/2018 05:49 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
LB
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Lois B.
Palm Coast, FL
2015 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service.
I have great confidence with the service professionals.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/19/2018 05:48 AM


 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Cliente verificado
St. Augustine, FL
2017 Hyundai Tucson
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
06/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Too much! Too long !
Administration should be truthful on what services to expect .
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/22/2018 01:46 PM

Thank you for sharing your experience with us. Our sincere apologies for the uncharacteristic level of service you received. I will be following up with you personally to see how we may improve.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Cliente verificado
Green Cove Springs, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Efficiency
Efficiency at check-in and completion of service work.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/18/2018 05:34 AM


 Thank you for the 5 star rating and sharing your service experience with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
Cliente verificado
St. Augustine, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Worked me when a sensor light came on.
The Service Department excels in fast, courteous service. Everyone always has a smile on their faces. Answer all questions promptly.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/18/2018 05:31 AM


 We thank you for taking the time to share your kind words with us describing your service experiences.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
LW
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Lanthony W.
Jacksonville, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
DService review
Thank You for your great service.
Thank You
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/13/2018 06:31 AM


 We thank you for the kind words and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
ES
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Eleanor S.
St. Augustine, FL
2017 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
MY OIL CHANGE AT HYUNDAI
As usual this dealership provided excellent service as well courteous employees.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/12/2018 12:38 PM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
SS
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Susan S.
St. Augustine, FL
2013 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Thorough Service and Friendly Faces
My latest visit to Hyundai was no different than EVERY visit. I am always greeted by service employees who not only remember me but also other family members who have their car serviced at the same location. They are always honest about recommending issues coming up that I should have fixed and never pressure me into having work done at this location. I am very happy with Hyundai of St. Augustine all the way around, from the agent I purchased my car from to the service department. Thank you!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/11/2018 01:39 PM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MG
gravatar
Michele G.
Palm Coast, FL
2001 Hyundai Sonata
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good work, but high prices
I had to leave my vehicle for 4 days since the initial evaluation included having to remove a door panel, which Hyundai didn't want to have to put back on so I could take the vehicle home while I waited for the part....a window regulator.... to be delivered. I got that, it would have meant more labor and I am sure the cost of extra labor would have been passed on. When I called to schedule bringing the car in for repair and asked about having to leave the car for any length of time, service basically said they may or may not have a courtesy car to loan me (I live 25 miles away), and if they didn't, well, I would have had to add the cost of renting a vehicle for 5 days into the cost of repairs. Thank goodness I found a driver who was available to drive to and from the dealership, so that wouldn't happen. I would somewhat reluctantly recommend Hyundai's service department to other Hyundai owners, if the vehicle is still under warrantee and if they could not find an alternative local certified mechanic to make repairs on a vehicle no longer under warrantee.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/11/2018 10:03 AM


 Thank you for taking the time to share your service with us and your candid feedback. We are sorry to hear of the loss of your brother and can attest to the hazardous dangers that plagued our industry for many years. While the EPA has made many changes we make sure internally to provide a safe workplace for our valued technicians. Our technicians have been with us for many years and we understand the importance of employee satisfaction. Please check our website as we always have coupons and service specials to assist with repairs. Tunde, your service consultant will be following up with you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
RM
gravatar
Russell M.
St. Augustine, FL
2018 Hyundai Accent
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/08/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good Service
Overall great service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/09/2018 05:01 AM


 Thank you for taking the time to share your service experience with us. Please let us know how we can improve to earn a 5 star rating on your next visit.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SV
gravatar
Stephen V.
St. Augustine, FL
2018 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Organized Service Department
Recently had an appointment for routine service on our automobile. Arrived about a hour early as we were not planning to wait but simply drop the car off for the scheduled service. They had us quickly checked in and we were on our way. In less than an hour we received a text message that the car was ready to pick up. This is the second time this has happened to us. Certainly no complaints from us from the friendly service staff to the timely service along with a complete report on status of the car. Thank you all.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/08/2018 10:40 AM


 We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
SR
STEVE RISLEY
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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