TRAVIS J LONG

Daniel B.

O Fallon, MO

2015 Hyundai Sonata

ReScore Reseña™

12/03/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Recomendado

Reseña Original

12/02/2020

Tipo de Servicio: Maintenance

Categoría: Service

Consistent service

Consistent service. I appreciate the professional attitude and consistent service I receive at the service department!

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 12/02/2020 02:55 PM

Thank you for the great conversation over the phone! We appreciate your business with us here at St. Charles Hyundai!

Tyler Rodriguez
Service Advisor
636-441-4481
ext. 1620
tyler.rodriguez@stcharlesauto.com

Empleados con los que trabajó

Nicholes A.

O Fallon, MO

2018 Hyundai Elantra

11/19/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

At Charles Hyundai

Great service!!

Recomendado

Brad D. de St. Charles Hyundai respondió el 11/30/2020 08:18 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Empleados con los que trabajó

2017 Hyundai Santa Fe Sport

Cliente verificado

Wentzville, MO

09/24/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Exceptional

Always pleased with service and personnel A+

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 09/25/2020 11:29 AM

Thanks for the great five star survey!

Tyler Rodriguez
Service Advisor
636-441-4481
ext. 1620
tyler.rodriguez@stcharlesauto.com

Empleados con los que trabajó

Thomas M.

Lake Saint Louis, MO

2011 Hyundai Elantra

09/15/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent service, cost for basic service is higher than market.

Great service, clean facility. I got what I came for. What is not great is the cost of service. I can have the oil changed and trires rotated for much less cost and closer to my house.

Recomendado

CHRISTOPHER A J., SERVICE ADVISOR de St. Charles Hyundai respondió el 09/16/2020 02:42 PM

Thank you for the 5 star review, we appreciate your business.

Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Empleados con los que trabajó

2010 Hyundai Genesis Coupe

Travis L.

Lake Saint Louis, MO

09/05/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Everyone at the dealership was very friendly and helpful. I was able to get in and out and didn’t feel pressured that I had to buy something. Will definitely be returning with all my future automotive needs.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 09/14/2020 06:22 AM

Thank you for the great five star survey! We hope to see you soon!

Tyler Rodriguez
Service Advisor
636-441-4481
ext. 1620
tyler.rodriguez@stcharlesauto.com

Empleados con los que trabajó

Gary L.

Chesterfield, MO

2017 Hyundai Elantra

09/01/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Experience

always on time

Recomendado

Brad D. de St. Charles Hyundai respondió el 09/01/2020 02:34 PM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Empleados con los que trabajó

Andrew N.

Defiance, MO

2019 Hyundai Santa Fe

08/26/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

This is a first for any issues in over ten years.

There are several items I didn't get. On the work invoice it says tire rotation was not performed. also, it says a Multi Point Inspection was done but I never got the report card or the sevice rep did not go over it at checkout. In over ten years of having my cars serviced by you this is the first time there was any issues.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 09/01/2020 02:38 PM

Thank you for the completion of the survey and we intend to make your next service with us a five star service. Thank you.

Empleados con los que trabajó

Altamese H.

08/07/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The customer service is great !!!!

Everytime I come here I feel welcome. The service is always great and they always ask about any concerns that I may have.

Recomendado

Brad D. de St. Charles Hyundai respondió el 08/10/2020 05:38 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Empleados con los que trabajó

Joan G.

O Fallon, MO

2014 Hyundai Tucson

06/20/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service and friendly staff.

Being a single senior woman I always feel comfortable when in your service center.

Recomendado

Bob R. de St. Charles Hyundai respondió el 06/23/2020 06:12 AM

Thank you for the great survey ! we greatly appreciate your business ! thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM

Empleados con los que trabajó

BOB RECK

Cecelia C.

Saint Peters, MO

2002 Hyundai Elantra

06/20/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

very accommodating

i had an appointment to get my radiator checked and it did have a leak. My technician found one at a local parts store and was able to get my car fixed that same day. He also saved me lots of money and time. I really appreciate that they go out of their way to help get you back on the road quickly and are mindful of your budget. Thanks for the great service !!!!!!!

Recomendado

Brad D. de St. Charles Hyundai respondió el 06/23/2020 06:13 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Empleados con los que trabajó

Peter N.

Saint Peters, MO

2015 Hyundai Genesis

06/10/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good experience

Helpful, prompt and friendly.

Recomendado

TYLER R., Service Advisor de St. Charles Hyundai respondió el 06/11/2020 12:19 PM

Thanks for the survey! We hope to see you soon for your next service appointment!

Empleados con los que trabajó

Wayne L.

Saint Louis, MO

2017 Hyundai Sonata

05/30/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

great service

the people at st.charles Hyundai are always courteous and professional

Recomendado

Brad D. de St. Charles Hyundai respondió el 06/01/2020 10:29 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Empleados con los que trabajó

2013 Hyundai Santa Fe Sport

Michelle F.

Foley, MO

05/15/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Extended Engine warranty

Although service is top notch, I really feel that when an engine is replaced under an extended warranty, due to known problems, then you get you vehicle back and the AC doesn't work (worked before engine blew) and you're told you have to pay for the repair, although you've been told that they had to take the entire unit off to replace the engine, really stinks. I'm not a mechanic but have talked to multiple shops and kind of feel like I've been taken. Lesson learned :(

Recomendado

Brad D. de St. Charles Hyundai respondió el 05/19/2020 04:54 AM

Thank you for the great survey! We hope to see you soon! if you have any concerns regarding this repair feel free to reach out to us at any time. Thank you!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Empleados con los que trabajó

Arthur E.

Saint Peters, MO

2010 Hyundai Sonata

04/27/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

St. Charles Hyundai Exceptonal

I recently needed an oil change and emissions check. I also wanted a few things checked. I had an appointment. Everything went smooth as glass. Check in service completed expeditiously, and car sanitized and returned in a clock work manner. Could not have been better. I always recommend the people here efficient and honest.

Recomendado

Brad D. de St. Charles Hyundai respondió el 05/01/2020 05:18 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Empleados con los que trabajó

Craig M.

Lake Saint Louis, MO

2013 Hyundai Veloster

ReScore Reseña™

04/09/2020

Cliente Verificado

Categoría: Service

Service writer

At my age (dont even ask, LOL) i have owned a lot of cars and dealt with a lot of service writers . Brad is without a doubt the most conscientious and professional i have ever met. He always listens well and even asks a few questions if he fells he needs to. After the service he verbally explains the recommendations in detail. Give that guy a RAISE !

No Recomendado

Empleados con los que trabajó