SR

STEVE RISLEY

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(603 reviews)
88

GM
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George M.
Ormond Beach, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/16/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
This visit
We love this dealership but rhis tourine cisit took way too long. Too many people there at one time.
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 02/19/2018 08:42 AM

Thank you for sharing your service experience with us. Cheryl, your service consultant will be reaching out to you.


It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

ER
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Elizabeth R.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Advisor
Danny Perez was very helpful and courteous. That's what made my visit 5 stars. Thank you.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/16/2018 06:11 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating.
 Well done Danny! Danny enjoys reading how is doing.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

EJ
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Erika J.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
Excellent customer service always as well as great techs working on the car.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/16/2018 06:10 AM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MB
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Miguel B.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service team
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/12/2018 05:37 AM


 Thank you for sharing your kind words and continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

WV
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William V.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
good quick service
Easy to make an appointment. Good reliable service and they wash your car
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/09/2018 01:08 PM


 Thank you for sharing your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

TW
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Thomas W.
Jacksonville, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Your staff makes this a great place for service
Excellent place to do business
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/07/2018 02:06 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Bad Batterys
The service is excellent. However, I bought a certified pre-owned Azera that is on its 3rd battery in three years. My next battery will be from a different supplier.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/07/2018 08:56 AM

 Thank you for sharing your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MH
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Michael H.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
joe and his staff are great at what they do
wanted a smaller bought the Tucson so far so good hope to keep it for a long time
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/06/2018 05:55 AM


 Thank you for your kind words and continued loyalty to Hyundai of St. Augustine. Congratulations on your new Tucson.
 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RC
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Ronald C.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Great overall dealership. Service department and sales staff are outstanding.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/02/2018 05:36 AM


 Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

WB
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Wayne B.
Ormond Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
St Augustine Hyundai service
Never had a problem with service. Our salesman, Jose does a great job. Go's over and beyond his job. The service dept. isn't pushy, but lets you know when a problem exists. Comfortable waiting area with snacks, cookies and drink.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/01/2018 06:12 AM


Thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RE
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Robert E.
Pomona Park, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The service staff is first grade!
We are in our second Santa Fe from this dealership. They do an excellent job in service with no hassle.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/31/2018 06:49 AM


 We greatly appreciate your kind words and continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JB
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Jerry B.
Middleburg, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great place
I chose this dealership because, unlike other dealers, they put the prices of the cars online. I found the car I wanted online prior to entering the dealership.. Salesman, George, assisted us with the purchase. It was a no hassle buying experience. They also offered us drinks (water, soda) and some great cookies. My first oil change at the service center was awesome. They included a quick wash and vacuumed the front floors and fixed an item that was recalled. I came earlier than my appointment yet they got me out of there in under two hours. I will definitely be doing my service at this dealership. I am already planning my next car. Thanks Hyundai of St. Augustine. You guys rock.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/29/2018 06:00 AM


 Thank you for taking the time to share your experiences with us at Hyundai of St Augustine. Congratulations on your new Santa Fe Sport.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LR
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Loyd R.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Oil service
Fast and efficient
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/29/2018 05:55 AM


 Thank you for sharing your Car Care Express experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

TM
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Timothy M.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
oil change
Got me in and out quick even though I didn't make an appt
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/25/2018 02:55 PM


 Thank you for your kind words describing your service experience with us.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JP
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Jeffrey P.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Thorough, friendly, honest.
Another easy convenient visit for my oil change and tire rotation.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/25/2018 02:21 PM


Thank you for taking the time to share your service experience with us and your continued loyalty to Genesis of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

LB
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Larry B.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast friendly , fairly priced service.
Thanks for always looking out for me.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/25/2018 05:50 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. We are blessed to to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RO
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Randall O.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Thoughtful
Thoughtful
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/24/2018 06:26 AM


 Thank you for your continued loyalty and for the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
service
In an out!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/23/2018 08:39 AM


We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai St. Augustine
Scheduling service very easy. Work done in a timely manner.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/22/2018 05:51 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PB
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Pamela B.
Ponte Vedra, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Length of wait time very good. Tech came and explained what was discovered and answered my questions satisfactorily
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/19/2018 01:00 PM


 Thank you for sharing your kind words with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.