Samantha Giddens

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we could have done anything to make your service experience exceptional, please let us know.  If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We apologize for any inconvenience and concerns during your recent visit. We have escalated your concern and Chris Haggstrom, Hyundai Service Manager will be reaching out to you. His number is 863-577-5122. Again we apologize for any inconvenience and if we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We apologize for the time it took to complete your service and that you were not informed by your advisor the expected length of your scheduled appointment. Our teams work hard every day to exceed customer expectations and provide the best quality service every time. Getting service on your vehicle is probably the last thing most people want to do. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Dear Mr. Hendrickson:

Thank you for your rating and review. We apologize for your recent experience at Lakeland Hyundai Service. We know our teams work hard every day to meet and exceed every customers expectations. If we ever perform a service that is not to your satisfaction, please let us know. Every at Lakeland Hyudnai Service is dedicated to making sure we earn your business and keep every customer for life. If you cannot get the level of service from your service advisor, Lakeland Hyundai Service Manager Chris Haggstrom is always available at 863-577-5122.

Again, we apologize for the service that did not meet your expectations. We will make a note on your file that when you have time, we would like to offer you a free car wash at your convenience. We know the service department isn't the first place most customers want to be, but a necessity. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We like Samantha too! If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. We're glad we were able to meet all of your expectations and thank you for coming to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. Our teams work hard every day to provide excellent customer service and exceed every expectation; if we could have done something differently to make you last visit better, please let us know. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Hi William

Chris Haggstrom, Lakeland Hyundai Service Manager will be reaching out to you regarding your concerns. His direct line is 863-577-5122. We apologize for your inconvenience and every customer should be notified of the estimated time to complete any service. We are sorry that this was not part of your recent visit process and will be addressing this concern with every service advisor and employee. Again we apologize for the lack of communication regarding your recent service visit and we hope we can earn you business in the future. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your rating and review. Hahaha... Elvis is in the building.  If we can do anything, don't hesitate to ask... we're here to help!