Soluciones Empresariales
English Español
SureCritic / Concesionario Hyundai / Hyundai of St. Augustine / ROGER YOUNG
RY

ROGER YOUNG

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1198 reviews)
85

Reseñas de ROGER YOUNG

GC
gravatar
Gerard C.
Palm Coast, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
So far ... ok
I had two oil changes and a rotation of tires. Not complicated.
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 02/19/2018 09:00 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
RY
ROGER YOUNG
JS
gravatar
John S.
Ponte Vedra Beach, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Courteous and hassle free. Nice car wash to boot.
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 02/19/2018 08:59 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official! 6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th consecutive quarter!!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
RY
ROGER YOUNG
JP
gravatar
John P.
Palm Coast, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
hard get in 2013 elanta
very friendly
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 02/19/2018 08:54 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. 

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
Saint Augustine, FL
2013 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/15/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Easy breezy
Oil change, recall work. Easy appointment, done in less than an hour.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/16/2018 06:08 AM


 Thank you for taking the time to share your experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
BE
gravatar
Benny E.
Palatka, FL
2017 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/13/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
hyundai
I've explained everything already
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/13/2018 01:53 PM


 Thank you for sharing your service experience with us. Our apologies for any inconvenience this may have caused. We greatly appreciate hearing suggestions on how we can continually improve our guest's experiences. 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MD
gravatar
Mary D.
Saint Augustine, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Service as expected
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/13/2018 06:37 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
LM
gravatar
Linda M.
Saint Augustine, FL
2011 Hyundai Genesis Co
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2018
cliente verificadoCliente Verificado
Categoría: Service
Review #2
On my second visit to my Hyundai service department, Roger explained more in depth the issues with my car with which I was satisfied.
The staff at St. Augustine Hyundai are always very courteous and prompt with my service. I enjoy the homemade cookies as well!
Recomendado
Empleados con los que trabajó
RY
ROGER YOUNG
RR
gravatar
Roy R.
Palm Coast, FL
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A great place for service or to purchase a vehicle
I've always gotten the best service from this dealership. It has always been service with a smile. They will go the extra mile for you.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/12/2018 05:33 AM


 Thank you for taking the time to share your service and sales experiences with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
CD
gravatar
Carol D.
Palm Coast, FL
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Elantra recall
Fast and courteous service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/09/2018 02:45 PM


 We thank you for your kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
WV
gravatar
William V.
Palm Coast, FL
2014 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
good quick service
Easy to make an appointment. Good reliable service and they wash your car
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/09/2018 01:08 PM


 Thank you for sharing your service experiences with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
SR
STEVE RISLEY
WN
gravatar
William N.
Elkton, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Oil change
The price of the oil change includes the best washed job in town
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/09/2018 01:06 PM


 We thank you for sharing your kind words with us and your continued loyalty to Hyundai of St. Augustine.

 

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
Ponte Vedra Beach, FL
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Satisfied customer
Everything was performed perfectly
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/09/2018 07:29 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
Saint Augustine, FL
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service!!
Friendly staff and great service. Thank you!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/07/2018 02:07 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
DH
gravatar
Dave H.
Elkton, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Prompt, friendly sales and service personnel
It has been four years since I purchased my Elantra -- and it has been a great experience all the way. Particular praise goes to the Service Department -- the best I've encountered anywhere.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/07/2018 08:57 AM


 We greatly appreciate your kind words and continued loyalty to Hyundai of St. Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
JF
gravatar
Joseph F.
Jacksonville, FL
2014 Hyundai Genesis Co
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great
very good.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/06/2018 05:46 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5th star on your next visit.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
JJ
gravatar
Julie J.
Saint Augustine, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very courteous staff and quality work
The part was ordered and they also called to see if I wanted my oil changed since it was pass due. They communicate with the customer very well.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/05/2018 05:59 AM


 Thank your for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MG
gravatar
Mary G.
East Palatka, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
Like most all of it. Hate you're waiting area while cars are being serviced. Very uncomfortable chairs. And the television doesn't really add much. Go across the street and see the classy waiting area that Honda has.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/05/2018 05:54 AM


 Thank you for your candid feedback and the 5 stars for our Service team.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
BK
gravatar
Betty K.
Orange Park, FL
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always great service.
I absolutely love my Genesis and a large part of this is the service and attention I have received here. I drove Mercedes sedans previously, and my Genesis is far superior is all aspects. I am treated as an important customer, not just a number.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/05/2018 05:50 AM


 We greatly appreciate your kind words and continued loyalty to Genesis of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
RL
gravatar
Robert L.
St. Augustine, FL
2013 Hyundai Genesis Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Great and efficient service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/05/2018 05:49 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
LM
gravatar
Linda M.
Saint Augustine, FL
2011 Hyundai Genesis Co
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2018
cliente verificadoCliente Verificado
Categoría: Service
Review #2
On my second visit to my Hyundai service department, Roger explained more in depth the issues with my car with which I was satisfied.
The staff at St. Augustine Hyundai are always very courteous and prompt with my service. I enjoy the homemade cookies as well!
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
02/02/2018
Tipo de Servicio: Maintenance
Categoría: Service
Mostly very efficient
Not too sure of their diagnosis!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/05/2018 01:39 PM


Thank you for sharing your service experience with us. Roger, your service consultant will be reaching out to you.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/09/2018 02:44 PM

Thank you for speaking with Roger today and we are happy to hear we got resolved.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.