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ROGER YOUNG

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1198 reviews)
85

Reseñas de ROGER YOUNG

KS
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Kathleen S.
Ponte Vedra, FL
2019 Hyundai Kona
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/01/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent People and Service.
The people. George was our sales person two years ago. The best car sales person we have ever encountered. It was nice to see him at the service visit. Roger in service, was excellent. We appreciate his time and patience explaining the multi-point check , what was needed, what was not needed and why. Great experience overall .
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/01/2021 07:57 AM

 Thank you for taking the time to share your service experience with us. Roger and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
AL
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April L.
St. Augustine, FL
2017 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Team
The service team is informative and great to work with. The cashier and parts gentleman were very helpful
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/20/2021 11:57 AM

 Thank you for taking the time to share your service experience with us and your kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
Ponte Vedra Beach, FL
2010 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Dealership of wonderful staff and quality work.
Dealership of great staff and quality workmanship.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/17/2021 06:47 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
DS
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Deborah S.
Lakeland, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/10/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exceptional service department.
I moved back to Lakeland to be closer to grandkids, but I will make the drive to St. Augustine to have my vehicle serviced. I have started shopping for a new vehicle and it will be my 3rd. Hyundai.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/11/2021 05:36 AM

 We thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
AG
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Andre G.
Palm Coast, FL
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/10/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great place
Service , communication, friendliness and quality . I find it to be exceptional
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/10/2021 12:05 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
Palm Coast, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/06/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Review
Staff
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/06/2021 11:55 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Roger and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
Saint Augustine, FL
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/01/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Professional staff and service
Although I had minimal interaction with the dealership, the scheduled maintenance was performed as expected.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/03/2021 05:56 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
AG
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Andre G.
Palm Coast, FL
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exceptional
Best place hands down
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/30/2021 12:42 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MM
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Mary M.
St. Augustine, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/28/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly service.
Adaptable service. Missed appt. time, but was serviced promptly anyway.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/28/2021 12:20 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
Jacksonville, FL
2018 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The People & Service was Great as all ways.
The People & Service was great as always.

Lawrence S.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/26/2021 06:34 AM

We greatly appreciate you taking the time to share your service experience with us your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MM
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Marion M.
Palm Coast, FL
2016 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/23/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Prompt & timely service.
Excellent explanation of services done .
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/23/2021 02:09 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
JP
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Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2021
cliente verificadoCliente Verificado
Categoría: Service
Service
Excellent service
Recomendado
Empleados con los que trabajó
RY
ROGER YOUNG
JP
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Jimmie P.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2021
cliente verificadoCliente Verificado
Categoría: Service
Service
Excellent service
Recomendado
Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/16/2021
Tipo de Servicio: Maintenance
Categoría: Service
Service
Excellent service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/16/2021 12:50 PM

 We sincerely appreciate you taking the time to share your service experience with us and our deepest apologies for the uncharacteristic level of service you received with our scheduler. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
Palm Coast, FL
2020 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Experience!
Service exceeded our expectations. Roger in service was extremely helpful and made you feel valued as a customer!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/06/2021 08:44 AM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Roger and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
JC
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James C.
Bunnell, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exceptional service and friendly staff!
The place is awesome and definitely will be going back there for service. I was taking in on time and I waited an hour with the tire rotation and oil change and complimentary car wash and vacuum. Highly recommend!??
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/31/2021 01:48 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
GK
gravatar
Gary K.
Palm Coast, FL
2020 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Maybe the next time.
They tried to fix the rattle but it is still there. It is intermittant and we are going to try again on my next visit. The mechanic did everything he could but the original rattle didn't hapen while he was in the car.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/31/2021 05:37 AM

 Thank you for sharing your service experience with us and your patience and understanding while we correct this intermittent rattle. Intermittent concerns are so frustrating for everyone and we are confident we will correct it. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
CM
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Charles M.
Saint Augustine, FL
2021 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall service
Recall service was great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/23/2021 02:10 PM

 Thank you for taking the time to share your service experience and the 5 star rating with us. Our service team is committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
GA
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George A.
St. Augustine, FL
2020 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Happy Customer
The service department is phenomenal. They are always very nice and explains the service you got. They are very efficient with your time.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 03/16/2021 12:04 PM

We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine

Empleados con los que trabajó
RY
ROGER YOUNG
CT
gravatar
Carl T.
Saint Augustine, FL
2018 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
It's the car, mainly. I like the cars
I have never had a Hyundai that I haven"t enjoyed driving. The service department is always prompt and efficient. I believe I receive good value for the time I operate my car
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 03/15/2021 05:28 AM

We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People" 

Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
Keystone Heights, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service department
I trust Roger and the Hyundai of St. Augustine's service department and highly recommend them.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/04/2021 06:33 AM

 Thank you for taking the time to share your service experience with us and your kind words. Roger and our Service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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