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ROGER YOUNG

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1198 reviews)
85

Reseñas de ROGER YOUNG

KP
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Kathleen P.
St. Augustine, FL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Very professional,very polite & excellent service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/31/2018 06:36 AM


 Thank you for taking the time to share your service experience with us. We are committed to exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
GP
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Gina P.
St. Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
premier service
they always have your car ready for you to jump in and go,. And who can complain about warm chocolate cookies.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/26/2018 06:09 AM


 We appreciate you taking the time to share your service experience with us and the continued loyalty to Hyundai of St Augustine.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
WM
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Wilbert M.
Palatka, FL
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Roger that greets us when we arrive
Always buy a Hyundai from St Augustine
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/24/2018 05:24 AM

 Thank you for sharing your service experience with us and the 5 star rating.
 Happy holidays from our family to yours.




Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
AH
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Abigail H.
Riverview, FL
2015 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
We trust Hyundai St. Augustine for their honesty and appreciate how easy they are to work with!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/17/2018 01:48 PM


 We greatly appreciate you taking the time to share your kind words with us and the 5 star rating.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
TC
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Tracey C.
Palm Coast, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service, helpful staff.
My weak car battery was checked out and need for replacement confirmed, and several other things checked out, a service that had not been specifically requested but was part of the "perks" since we'd bought the car here. Very nice . The person in charge of the service was very helpful and polite, as were the other two gentlemen that first met me to take the car in. The time it took was about what I'd expected at the end of a work day, so I was satisfied.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/17/2018 11:59 AM


 Thank you for taking the time to share your service experience with us. We are committed to exceeding your expectations. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KB
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Kenny B.
Saint Augustine, FL
2013 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/14/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Regular maintenance went perfectly.
Always return my Azera to St. Augustine Hyundai for service. All the folks in service are first-rate. They are welcoming and accommodating. Highly recommend this dealer for your service needs.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/14/2018 11:30 AM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
SR
STEVE RISLEY
JJ
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James J.
Palm Coast, FL
2018 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
New car
Outstanding car buying experience
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/13/2018 12:51 PM


 Thank you for sharing your experience with us and congratulations on your new Elantra GT.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
St. Augustine, FL
2009 Hyundai Sonata
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
They always do a good job. This particular time I went in for oil change and explained to the gentleman who took my keys that the TPMS light was on, I wanted it checked out. Upon getting into car the light was still on and nothing mentioned about it. Other than that, great service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/13/2018 10:20 AM


 Thank you for sharing your service experience with us and the 4 star rating. Our apologies for the light staying on, we set the air pressures that were low and the light should go off after driving. It appears there is more going on that initially thought. It would be our pleasure to reinspect for you.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
SR
STEVE RISLEY
JL
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Jim L.
St. Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always Great
I’ve never been disappointed with this service department. Always courteous, friendly and professional.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/12/2018 10:22 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
VS
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Victoria S.
Saint Augustine, FL
2016 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Wait time was longer than expected but service good.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/12/2018 05:34 AM


 We thank you for taking the time to share your service experience with us and the 4 star rating. Our apologies for the extra time needed to complete your service.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
VR
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Velva R.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Friendly and professional
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/10/2018 05:41 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
RR
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Roy R.
Palm Coast, FL
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A great place for service or to purchase a vehicle
have always given great service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/05/2018 02:31 PM


 We greatly appreciate you taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Cliente verificado
Saint Augustine, FL
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly service-quick
Great place. Quick service really nice people
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/05/2018 11:52 AM

 
 Thank you for sharing your kind words with us and the 5 star rating. We are committed to exceeding your service experience.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
CP
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Charles P.
Saint Johns, FL
2017 Hyundai Sonata
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2018
cliente verificadoCliente Verificado
Categoría: Service
Staff easy to work with
Roger took great pains to make right mistakes that were made. He made sure that Hyundai of St. Augustine retains a great reputation for putting customers first.
Recomendado
Empleados con los que trabajó
RY
ROGER YOUNG
CP
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Charles P.
Saint Johns, FL
2017 Hyundai Sonata
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2018
cliente verificadoCliente Verificado
Categoría: Service
Staff easy to work with
Roger took great pains to make right mistakes that were made. He made sure that Hyundai of St. Augustine retains a great reputation for putting customers first.
Recomendado
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/04/2018
Tipo de Servicio: Maintenance
Categoría: Service
Dropped the ball
Follow through should have been better
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/04/2018 12:08 PM


 Thank you for taking the time to share your service experience with us. Our sincere apologies on the level of service you received. We appreciate you bringing this to our attention so we may address this concern. Roger will be following up with you shortly.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KK
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Kathryn K.
East Palatka, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Repair, Poor Diagnostics
I had been complaining over 2 service visits, 6000+ miles, about this steering. It took that long to find the right man to recognize the issue and repair it. I was told it was a rare repair - we will see as I have another Tuscon made the same year with fewer miles. I will be watching.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/03/2018 02:41 PM


 Thank you for taking the time to share your service experience with us and we are happy we could resolve your concern with the steering for you.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
JB
gravatar
Johan B.
Saint Augustine, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/03/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service quality
Excellent
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/03/2018 10:19 AM


 We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your service expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
LD
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Linda D.
East Palatka, FL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/30/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service, fair pricing
As always, service was timely and personel polite and helpful. Waiting area is clean with hot coffee and other refreshments.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/30/2018 12:27 PM


 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
NB
gravatar
Nancy B.
St. Augustine, FL
2016 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/30/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
....
....
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/30/2018 08:00 AM


 Thank you for sharing your service experience with us and the 5 star rating.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
ML
gravatar
Mary L.
Saint Augustine, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/23/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good people
Good pepole great service always
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/23/2018 07:57 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating.
 
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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