RY

ROGER YOUNG

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1198 reviews)
85

MR
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Michael R.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Efficient
Pleasurable experience.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/25/2017 05:25 AM

We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!

We are the #1 Hyundai Customer Satisfaction Service Center for now the 5th consecutive quarter!!
Thank you to all of our wonderful guests!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Ponte Vedra, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/23/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome Service
Great service, great service staff!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/24/2017 06:47 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!
We are the #1 Hyundai Customer Satisfaction Service Center for the 5th consecutive quarter!!
Thank you to all of our wonderful guests!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MD
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Michael D.
Gettysburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/22/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Great job even cleaned the car.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/23/2017 07:40 AM


We sincerely appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/21/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
review
Friendly staff, competent workmanship, timely service but took a bit longer (2-1/2 hours) for the 30,000 mile than expected. I am very satisfied with Hyundai dealership.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/21/2017 12:40 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RP
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Rudolf P.
Palm Coast, FL
2017 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/21/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
oil change problems
oil change problems
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/21/2017 12:36 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.
We appreciate the feedback and will address this with our car care express technicians.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

VL
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Violet L.
Palm Coast, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Another positive experience
Great service, very, very friendly and helpful staff.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/21/2017 09:07 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

WM
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Wilbert M.
Palatka, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Teamwork
Fantastic
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/21/2017 09:07 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

IS
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Igene S.
Palm Coast, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/19/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Curtesy
All staff members are peachy
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/21/2017 09:08 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DW
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David W.
Hastings, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Elantra service
Quick and efficient
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/18/2017 10:35 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Safety Recall
courteous, knowledgeable and very helpful personnel
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/17/2017 01:55 PM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service
Good service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/17/2017 01:55 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Flagler Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/16/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly staff.
Friendly,courteous staff. Work was completed quickly.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/16/2017 12:47 PM


We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JD
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great!
Just Great Service!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/16/2017 05:29 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
great staff. comfortable waiting room
same asabove
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/14/2017 05:56 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JU
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Joseph U.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
My review
Work done in a timely manner.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/14/2017 05:56 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
2010 Hyundai Elantra To
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
everyone is always friendly and professional
excellent
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/14/2017 05:53 AM


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
Palm Coast, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Reliable
Very good experience
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/10/2017 12:53 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.


Thank you to all of our guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for the 4th consecutive quarter!!

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service.
Service was just the best as always!
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 08/08/2017 12:43 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

CP
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Christine P.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly helpful workers
Very good service
Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 08/08/2017 12:40 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/08/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Always treated well in the service dept. They are professional and explain everything so that one understands.
Not the same as my experience in the sales dept, though.
No Recomendado
GIOVANNI R. de Hyundai of St. Augustine respondió el 08/08/2017 12:37 PM

We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.