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Robert Demmoe

Service Advisor
Robert has been with us for 7 years, and ensures customers get the services their vehicles need on time, and for the best value.
Calificación General
Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5
4.3
(98 reviews)
63

MC
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Mark C.
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/03/2026
cliente verificadoCliente Verificado
0
Extremely Disappointed – Unacceptable Delays and Lack of Professionalism
I am extremely disappointed with the tardiness and lack of commitment from your team. Due to these unacceptable delays, I lost a $680 job — a direct consequence of your failure to deliver as promised, on top of what I’m already paying for this service$2,326.00.At this point, I’m seriously questioning the quality of the work done on my car. I do not feel confident that it was handled properly or with the level of care and expertise I expected.Frankly, this experience has been a disgrace. I switched from the BMW dealership precisely to avoid this kind of dishonesty and disorganization — and yet, I find myself dealing with the same issues. Repeatedly misleading customers about timelines is unprofessional and unacceptable.I strongly urge you to take this feedback seriously. It’s time to work with transparency, honor your commitments, and drastically improve your scheduling and communication across the board.
Empleados con los que trabajó

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2026
cliente verificadoCliente Verificado
10
Easiest service experience
Booked online, got reminder texts, and when i showed up they were ready for me. In and out, great price, and great service.
Empleados con los que trabajó

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2026
10
Best repair shop in town!
Never have to even think about where to take my F-250, these guys are the only ones I let work on my truck. I highly recommend them!
Tim F. de Demo - Plus/Premium respondió el 08/22/2026 09:30 AM

We're just as committed to your F-250 as you are, so you can focus on the important stuff, like deciding which mud puddle to conquer next!

Empleados con los que trabajó

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/04/2026
cliente verificadoCliente Verificado
10
These guys are the best
Highly recommend, they always take care of my 1995 Porsche 911.
Mark C. de Demo - Plus/Premium respondió el 08/04/2026 08:38 AM

We appreciate your high recommendation! It’s great to hear that your classic 1995 Porsche 911 is receiving the TLC it deserves. Keeping a car like that in top shape is no small feat, and we’re glad to be part of its journey. Here’s to many more miles of enjoyment on the road!

Empleados con los que trabajó

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2026
cliente verificadoCliente Verificado
10
Really helpful and honest
Demo has always treated me more than fairly, and delivered what they promised. Highly recommend.
Tim F. de Demo - Plus/Premium respondió el 07/17/2026 09:30 AM

We appreciate your recommendation and are pleased to know that our service has met your expectations. Thank you for your continued support.

Empleados con los que trabajó

CM
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Clay M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2026
cliente verificadoCliente Verificado
10
Best techs around
They were able to find the issue on my F-150 that even the dealers couldn't find, and at a better price. 10/10
Tim F. de Demo - Plus/Premium respondió el 07/04/2026 09:30 AM

We're glad to hear that we could solve a mystery that even the dealers couldn't crack! It sounds like your F-150 is back in top form, and we're proud to have earned your trust while keeping your wallet happy too. If only we could fix all car problems as easily as a puzzle! We appreciate your support and are here if you need further assistance in the future.

Empleados con los que trabajó

BT
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Blake T.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2026
cliente verificadoCliente Verificado
10
Always there in a pinch
They have really helped me out several times when I had an emergency with my car. Great customer service and they really care.
Tim F. de Demo - Plus/Premium respondió el 06/27/2026 09:30 AM

We're glad to hear that our team has come through for you during those car emergencies. It’s always nice to know that someone has your back when your vehicle decides to throw a tantrum. We pride ourselves on caring about our customers—not just their cars—and it sounds like that shines through. If you ever find yourself needing a helping hand again, you know where to find us. Safe travels on the road ahead!

Empleados con los que trabajó

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/11/2026
cliente verificadoCliente Verificado
10
Easy as can be.
In out, great price. They even stock oil filters for my '69 Charger 440. Amazing.
Mark C. de Demo - Plus/Premium respondió el 06/11/2026 11:18 AM

We're glad to hear you had a speedy experience and found what you needed for your classic ride! It's not every day you come across a '69 Charger 440, so we made it our mission to keep the essentials in stock for those gems. If you ever need more parts or just want to chat about muscle cars, you know where to find us! Your ride deserves the best.

Empleados con los que trabajó

CM
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Clay M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2026
cliente verificadoCliente Verificado
10
These guys are great
I've been coming here for years and never had a bad experience. The only ones I trust with my '76 MGB.
Mark C. de Demo - Plus/Premium respondió el 06/08/2026 02:11 PM

We appreciate your loyalty and are delighted to hear that your experiences with us have been consistently positive. Your '76 MGB certainly deserves the best care, and we are honored to be the team you trust. Here’s to many more years of ensuring your classic car remains in top shape; it sounds like you both have been through quite a few adventures together!

Empleados con los que trabajó

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2026
cliente verificadoCliente Verificado
10
These guys do it right
Best customer service around. I highly recommend them hands down the best.
Tim F. de Demo - Plus/Premium respondió el 05/21/2026 09:30 AM

It’s fantastic to hear that you found our customer service to be top-notch! We take great pride in making sure our customers feel valued. Your recommendation is like the cherry on top of our customer service sundae. Thanks for taking the time to share your experience!

Empleados con los que trabajó

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2026
cliente verificadoCliente Verificado
10
Great experience, good prices
Demo always treats us right, I highly recommend them. I have brings our cars here for 12 years.
Tim F. de Demo - Plus/Premium respondió el 04/13/2026 09:30 AM

We're glad to hear that you've been a part of our Demo family for the past 12 years! It sounds like you and your cars have created quite the bond with us. Your recommendation means a lot, and we promise to keep treating you right. Here’s to many more years and miles together!

Empleados con los que trabajó

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2026
10
Quick in and out
Easy oil change, was in and out in 20 mins. Great service
Tim F. de Demo - Plus/Premium respondió el 03/15/2026 09:30 AM

We appreciate your positive feedback regarding your recent oil change experience. It is our aim to provide efficient and high-quality service, and we are pleased to hear that you were able to complete your service in a timely manner. Your satisfaction is important to us, and we look forward to serving you in the future.

Empleados con los que trabajó

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2026
cliente verificadoCliente Verificado
10
Excellent customer service.
This shop never misses the mark. Great service fair prices.
Tim F. de Demo - Plus/Premium respondió el 03/05/2026 09:30 AM

It’s fantastic to hear that our shop is hitting the bullseye for you! We're all about delivering great service without sending your wallet into a tailspin. If you ever feel like throwing a dart at our services, rest assured, we're here to help keep the aim sharp. Your support means a lot to us!

Empleados con los que trabajó

CM
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Clay M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2026
cliente verificadoCliente Verificado
10
Great service
Best in town, they take great care of my 1975 Dodge Dart, and have for years.
Tim F. de Demo - Plus/Premium respondió el 02/21/2026 09:30 AM

It sounds like your 1975 Dodge Dart is in excellent hands, and we couldn't be happier to hear that! There's just something special about classic cars that keeps us passionate about what we do. We're glad to know that we've been your go-to for all these years—it's like we're the guardians of your Dart's happy memories. Here's to many more smooth rides ahead!

Empleados con los que trabajó

RF
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Rick F.
Poway, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2026
10
My go to mechanics
Great reliable honest service. You can't go wrong having your car serviced here.
Tim F. de Demo - Plus/Premium respondió el 02/12/2026 09:30 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that you found our service reliable and honest. We strive to keep our customers rolling smoothly, and it looks like we hit the nail on the head with your visit. If only cars could talk, right? They’d probably sing our praises too. Safe travels on the road ahead!

Empleados con los que trabajó

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2026
cliente verificadoCliente Verificado
10
Always great service
Highly recommend these guys, Been coming here for years, and wouldn't take my car anywhere else.
Tim F. de Demo - Plus/Premium respondió el 01/25/2026 09:30 AM

We appreciate your loyalty and are delighted to be your go-to choice for car care; it seems we've formed quite the car-ship!

Empleados con los que trabajó

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2025
10
Quick service, good price
In and out on time, and at the price quoted. No hard upselling or addons, just good old fashioned customer service. Highly recommend.
Mark C. de Demo - Plus/Premium respondió el 12/17/2025 06:24 AM

We appreciate your recognition of our straightforward approach and quality service. Good old-fashioned customer service is our secret ingredient!

Empleados con los que trabajó

MC
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Mark C.
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/30/2025
0
Overpriced
I had a very bad experience with this workshop I took my car after an accident after 2 days my insurance gave it as a total loss and this workshop ended up charging extra money to the insurance for the time the car was there and the insurance ended up charging me and a lot of money, I don't recommend it at all
Mark C. de Demo - Plus/Premium respondió el 12/16/2025 09:09 AM

We regret to hear about your negative experience and understand your frustration regarding the charges. Your feedback is valued, and we will look into this matter further.

Empleados con los que trabajó

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/16/2025
10
Great paint match
Can't complain, they were on time, at a fair price, and the paint matching was perfect. Highly recommend.
Mark C. de Demo - Plus/Premium respondió el 09/16/2025 11:51 AM

We appreciate your feedback and are pleased to hear that you had a positive experience with our service. Timeliness, fair pricing, and precise paint matching are fundamental to our commitment to quality, and it is gratifying to know that we met your expectations. Your recommendation is invaluable to us, and we look forward to serving you in the future.

Empleados con los que trabajó

MC
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Mark C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/05/2025
10
Amazing
Top notch communication, you can't go wrong with these guys. And at a good price? Unicorns for sure.
Tim F. de Demo - Plus/Premium respondió el 09/08/2025 09:30 AM

Wow, unicorns and top-notch communication? Sounds like we've got our very own magical service going on here! It's fantastic to hear you’re happy with us and that we hit the sweet spot with both service and price. We’re just doing our best to stay out of the enchanted forest and make sure everything runs as smoothly as a unicorn galloping through a rainbow. Keep sprinkling that positivity around!

Empleados con los que trabajó
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