RA

RICHARD ADAMS

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(56 reviews)
88

NC
gravatar
Nancy C.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Very pleased with today's service
Great service; wonderful people to work with!
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 03/21/2022 05:13 PM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

AJ
gravatar
Arshea J.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great and fast service
Recommend anyone
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 03/12/2022 04:24 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

Cliente verificado
Macclenny, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Able to handle all my concerns.
West side Hyundai is professional and succinct. They answered all my questions, handled my repairs in a timely fashion, and charged me a fair price. I will definitely return if the need arises.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 02/09/2022 11:28 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great week!

 

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

JS
gravatar
Jay S.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Personnel
Service advisor Rick Adams is a gem. Easy to work with and keeps in touch with customers while waiting.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 01/18/2022 07:36 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

CG
gravatar
Christopher G.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Great customer service
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 01/13/2022 05:55 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

CG
gravatar
Chris G.
Callahan, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/04/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Awesome service!
Mr. Rick Adams was extremely helpful, personable, and informative.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 01/05/2022 05:04 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Happy New Year!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

Cliente verificado
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
I want more or then gladly recommend someone to purchase their car and get it service there everyone is friendly and attentive to my needs
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 01/03/2022 04:52 PM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provide by Rick & the rest of our team. Happy New Year!

 

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

MH
gravatar
Melanie H.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Rick always updated me on the status on my vehicle
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 12/23/2021 04:30 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We apologize for the oversight of the lamps during your courtesy inspection. We're very pleased to see that otherwise you enjoyed the level of service provide by Rick & the rest of our team. Happy Holidays!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

Cliente verificado
Jacksonville, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Good
Thank you
Empleados con los que trabajó

RS
gravatar
Richard S.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Recent Service
I received excellent quality service.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 12/02/2021 05:09 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Happy Holidays!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

BG
gravatar
Bobby G.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
excellent service
great service with integrity
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 11/29/2021 01:17 PM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Happy Holidays!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

Cliente verificado
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/23/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Verry good
Outstanding
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 11/24/2021 08:12 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by RIck & the rest of our team. Have a Happy & safe Thanksgiving!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

AA
gravatar
Ambrosia A.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Love this dealership
I got my first car from here. I ended up getting into an accident and needed another car asap. They worked with me to get the best deal. I’ll definitely purchase another car from here again. And the lady that is in the service department (I wish I knew your name) is super sweet and informative.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 11/19/2021 06:31 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great weekend!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

SR
gravatar
Sydney R.
Hilliard, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Service
Rick was awesome!
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 11/17/2021 04:14 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

NC
gravatar
Nancy C.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Very pleased with today's service
I trust the technician, Rick and value his comments and suggestions
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 11/17/2021 04:15 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

Cliente verificado
Jacksonville, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2021
cliente verificadoCliente Verificado
10
Categoría: Service
Good
Thank you

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/12/2021
Tipo de Servicio: Repair
0
Categoría: Service
Hyunday
No like
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 11/14/2021 06:28 PM

We're sorry that we did not live up to our pledge to provide 5 star service to each & every guest. One of our team will contact you and we will do anything to make this right for you. Have a great day!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

MB
gravatar
Michael B.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great service!
The team is great at westside,and they make sure your great before you leave.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 10/27/2021 06:13 AM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

Cliente verificado
Jacksonville, FL
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
10/15/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
4
Categoría: Service
ok
just ok
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 10/15/2021 03:05 PM

We're sorry that we did not live up to our pledge to provide 5 star service to each & every guest. One of our team will contact you and we will do anything to make this right for you.  

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

Cliente verificado
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/09/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
1st Visit
Had my first complimentary oil change. Everything checked out good and I got a car wash also. Service was great and Parts people were helpful and friendly when I inquired about accessories for my 2021 SantaFe.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 10/11/2021 04:40 AM

Always a pleasure to assist you Mrs. A.! Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by our team. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó

CD
gravatar
Clarence D.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
When are y'all starting to give coupons for oil change. I really need those coupons. other than that y'all are my one stop car shop.
I would recommend Hyundai services to anyone who has a vehicle. service here are worth the wait.
JOSEPH E W., SERVICE DIRECTOR de Westside Hyundai respondió el 09/15/2021 01:19 PM

Thank you for the great review! We appreciate you taking some of your valuable time to provide your feedback. We're very pleased to see that you enjoyed the level of service provided by Rick & the rest of our team. Please visit our website to see current service specials. We still offer the best price on the Westside (including most private shops) for our 5 quart semi-synthetic oil & filter change. We never use conventional oil, semi-synthetic is in your car when it's new and we want to keep it that way to protect your investment. Have a great week!

Joe White
Service Director
Westside Hyundai/Genesis
(904) 384-0050 x1101
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.