PN

PAUL LOUIS NIEMIEC

Calificación General
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(1091 reviews)
69

RF
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Randall F.
Naples, FL
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
One in a million
Tamiami Hyundai has always exceeded my expectations. I am really surprised how many different people I have dealt with and they all have been very professional and helpful. I only wish there was more merchants that had your positive attitude and helpful employees.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 09/18/2018 11:57 AM

Thank you so much for taking the time to complete our review, we will continue to strive excellence, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Empleados con los que trabajó

Cliente verificado
Marco Island, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service excellent
Service department addressed our problems professionally!
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 09/18/2018 12:01 PM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Empleados con los que trabajó

RH
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Roberta H.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
GREAT SERVICE !
GREAT SERVICE !
Recomendado
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai respondió el 09/15/2018 10:25 AM

Great To Hear Thank you for your review ! 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Empleados con los que trabajó

MS
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Mark S.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A very solid team
They communicate well with each other and with me as a customer
Recomendado
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai respondió el 09/15/2018 10:26 AM

Great To Hear, Thank you for your review ! 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Empleados con los que trabajó

MS
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Mark S.
Naples, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2018
cliente verificadoCliente Verificado
Categoría: Service
Great recovery
During a recent service visit there was a misunderstanding over the price of an oil change. The service rep informed me that he was unable to honor an online coupon that I had. Because it was a weekend an no manager was available he suggested I come back on a weekday to discuss with a manager. My schedule does not give me that flexibility so I paid a higher price than my coupon stated. Based on feedback I provided a manager reached out to me and refunded the difference. I was impressed that they read my comments and then contacted me to correct the misunderstanding! I am very satisfied and have shared this positive story with several friends. WELL DONE!
Recomendado
Empleados con los que trabajó

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Cliente verificado
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
My second Sonata since 2011
My second Sonata since 2011 and I am completely satisfied with the service and overall treatment !
Recomendado
MATTHEW D L., SERVICE MANAGER de Tamiami Hyundai respondió el 09/15/2018 10:27 AM

Great To Hear, Thank you for your review ! 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Empleados con los que trabajó

LA
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Linda A.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
The friendly people
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 09/14/2018 04:34 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Empleados con los que trabajó

DM
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Daryl M.
Naples, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Place where car was purchased.
Service performed was necessary and done to my satisfaction.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 09/13/2018 01:13 PM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Empleados con los que trabajó

EB
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Ernest B.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great experience
Friendly and helpful
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 09/10/2018 05:38 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Empleados con los que trabajó

JW
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James W.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
It's a great experience to visit tbis dealership for oil change this time. Very comfortable wait in a very pleasant atmosphere!
The service is always very efficient and profesiomal. They make you feel right at home! I love to take my car for whatever it needs done to the dealership. Everybody is very friendly and accomodating.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 09/10/2018 05:45 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Empleados con los que trabajó

MS
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Mark S.
Naples, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2018
cliente verificadoCliente Verificado
Categoría: Service
Great recovery
During a recent service visit there was a misunderstanding over the price of an oil change. The service rep informed me that he was unable to honor an online coupon that I had. Because it was a weekend an no manager was available he suggested I come back on a weekday to discuss with a manager. My schedule does not give me that flexibility so I paid a higher price than my coupon stated. Based on feedback I provided a manager reached out to me and refunded the difference. I was impressed that they read my comments and then contacted me to correct the misunderstanding! I am very satisfied and have shared this positive story with several friends. WELL DONE!
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
09/04/2018
Tipo de Servicio: Maintenance
Categoría: Service
Failed to honor service offer
See earlier comments.
No Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 09/05/2018 06:56 AM

Thank you for taking the time to complete our review! Please reach out with any concerns you might have as I'm trying to reach out to you also,
thanks again

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 239

Empleados con los que trabajó

VV
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Vito V.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/04/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Comfortable, Beautiful
Comfortable, Beautiful.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 09/04/2018 11:03 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Empleados con los que trabajó

IG
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Isabelle G.
Naples, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional and Caring
Paul and other staff members at Tamiami made me feel like my car was very important to them. They even anticipated future problems, like a weakening battery, to keep me from getting stranded. I feel confident my car is in good hands.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 09/04/2018 05:22 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Empleados con los que trabajó

Cliente verificado
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
.
.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 09/04/2018 05:24 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Empleados con los que trabajó

TL
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Tiffany L.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Thank you
Thank you so much Dustin
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 08/31/2018 04:21 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Empleados con los que trabajó

LC
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Linda C.
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Everyone is very accommodating.
I always recommend the Hyundai to everyone I talk to about cars. This is my second Hyundai, and I love it!
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 08/28/2018 01:04 PM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Empleados con los que trabajó

PS
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Pauline S.
Naples, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/24/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good service
Very good service and friendly
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 08/27/2018 04:44 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Empleados con los que trabajó

LR
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Linda R.
Naples, FL
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/23/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
It’s very clean
You have a REALLY HIGH TURNOVER with your front office!!!
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 08/23/2018 01:49 PM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Empleados con los que trabajó

Cliente verificado
Naples, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
90,000 mile check up
Most of the time your service is exceptional and this time was no different!

I was concerned, several days prior to this service
I had an oil change that took 1 hour and 45 minutes!!!

Not what was promised!
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 08/21/2018 05:15 AM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Empleados con los que trabajó

TB
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Theodore B.
Naples, FL
2017 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Little or no waiting for sercvice representative, excellent waiting area with snacks.
Service Reps are knowledgeable and courteous. Little or no waiting. very comfortable waiting area with newspaper, magazines and snacks supplied.
Could use better coordination between service reps and vehicle owner as to when the vehicle is ready.
Recomendado
Christian M., SERVICE ADVISOR de Tamiami Hyundai respondió el 08/17/2018 12:59 PM

Thank you so much for taking the time to complete our review, see you next time.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 249

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.