ND

Niki Dahl

Service Advisor
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(27 reviews)
93

SF
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SCOTT & LUANNE F.
Davenport, IA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/24/2022
cliente verificadoCliente Verificado
10
Always excellent service
They deliver excellent service with great repairs at a fair price!
Larry G. de Ace Auto Doctor & Repair respondió el 01/04/2023 12:47 PM

Glad we can help. Thanks!

Empleados con los que trabajó

BW
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Blake W.
Rock Island, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/19/2022
cliente verificadoCliente Verificado
10
Great Option for Vehicle Repairs
The service is quick and updates are provided often via text and email. Always kept in the loop in regards to what was being done and potential timeline.
Larry G. de Ace Auto Doctor & Repair respondió el 01/04/2023 12:48 PM

Thank you Blake, we aim to please. 

Empleados con los que trabajó

CS
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CHELSEA & CARDALE S.
Rock Island, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/14/2022
cliente verificadoCliente Verificado
10
Excellent people
They help me with the problem that I thought it was and looked more at the problem and seen that it was more work to be done and fixed it the way it's supposed to be.
Larry G. de Ace Auto Doctor & Repair respondió el 01/04/2023 12:49 PM

We definitly want to fix it right the first time so you don't have to worry about it later. Thank you for coming in. 

Empleados con los que trabajó

LP
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Leona P.
Bettendorf, IA
1993 Oldsmobile Cutlass Ciera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2022
cliente verificadoCliente Verificado
10
Revival!
We’ve used Ace many times before, but this was the most extensive work done at one time. They did a great “overhaul” on a 1993 Oldsmobile Cutlass (with only 45,000 mi) that sat in my moms garage for several years. They brought it back to life so another person can continue using it!
Larry G. de Ace Auto Doctor & Repair respondió el 01/04/2023 12:51 PM

It's fun to bring a car back and let someone get more life out of it. Thanks for allowing us to do it for you. 

Empleados con los que trabajó

Cliente verificado
Bettendorf, IA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/11/2022
cliente verificadoCliente Verificado
0
Slow service
Own a business with several vehicles Wanted to get my oil change and new tires on my truck. I ordered them, once they came in I got a call to schedule to install. I picked the next day and was the first truck at the shop 8am because I was told they service in order as they are dropped off. Was told that the truck would be done by the end of the day. I get to the store at 2:30 and they haven’t even touched the truck. Dustin plays it off as if they have been working hard on it and it has nice rims so we are taking our time. Came back at 3:30 and still has to wait 15 min. Also said they don’t have time for the alignment and wanted to keep my truck overnight as if that was a great solution not thinking about how I’m getting home. then goes to charge me full price with no discount for my troubles. Taking all vehicles to someone that wants it.
Larry G. de Ace Auto Doctor & Repair respondió el 01/04/2023 01:08 PM

Sorry I'm just getting back to you on this, we had a health issue with a family member and I've been away. I do want to appoligize for the issues on your tires. At times we get overloaded and try to do our best to keep up without rushing through jobs. We may not have communicated to you that our end of day is 5:00 which would have been helpful in this situation. I understand your frustration and if there's anything I can do please let me know. I hope you enjoy the tires.   


JH
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JOE H.
Galesburg, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2022
cliente verificadoCliente Verificado
10
Very intensive look at needed repairs
With an eye to an ABC list of needs, Ace helped me figure a timeline to get repairs. I mean has to be done now versus can wait a bit. I truly appreciated this.
Larry G. de Ace Auto Doctor & Repair respondió el 01/04/2023 12:54 PM

Thanks Joe. We appreciate your business.

Empleados con los que trabajó

MO
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MIKE O.
Port Byron, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2022
cliente verificadoCliente Verificado
9
They now service all my vehicles.
Ace auto always keeps me up to date on all they do and what might be needing attention to my vehicles. The fact that they also have loaner vehicles is also a plus when mine might be down!
Larry G. de Ace Auto Doctor & Repair respondió el 01/04/2023 12:56 PM

Hi Mike. We appreciate you trusting us and we always enjoy chatting with you.

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