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SureCritic / Mantenimiento de automóviles / Ace Auto Doctor & Repair / Dustin Goff
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Dustin Goff

Service Manager
Ace Auto Doctor & Repair
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(13 reviews)
85

Reseñas de Dustin Goff

ES
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ELLA S.
Bettendorf, IA
2017 Kia Soul
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/08/2023
cliente verificadoCliente Verificado
10
Great costumer service
Huge motor issue on my Kia. They got me in quick as I was on a time limit. They were very quick to advise me what to do moving forward, to talk to the dealership I purchased from, and to call Kia. Even once I hit dead ends they advised me to get with Kia again. They saved me from having to pay for a motor out of pocket. They had no obligation to push me to do so, they were extremely helpful and I am very grateful for that. Thanks Don and Dustin!
Larry G. de Ace Auto Doctor & Repair respondió el 05/23/2023 12:12 PM

Thank you so much for your kind review, Ella! We are so glad that we were able to help you out with your Kia and that you were able to get the help you needed from the dealership and Kia. We are proud to have been able to provide you with the advice and assistance you needed and we are glad that you were able to avoid having to pay for a motor out of pocket. We appreciate your business and we are glad that Don and Dustin were able to help you out.

Empleados con los que trabajó
DG
Dustin Goff
Service Manager
CB
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Christen B.
Davenport, IA
2013 Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/20/2023
cliente verificadoCliente Verificado
10
Efficient, trustworthy, reliable
I’ve been using Ace Auto for around a year and a half now for any repairs that my car needs and always receive the best service whenever I go. They use an interactive system each time you check in your car where they will upload photos and charts of your car and any repairs that may be needed so you know they are not trying to take you of your money. They have always been respectful of my time and have thoroughly enjoyed every time I need to have my car serviced for an oil change or other repairs.
Larry G. de Ace Auto Doctor & Repair respondió el 05/02/2023 11:45 AM

Thank you so much for taking time to give us a review. We appreciate you business. 

Empleados con los que trabajó
DG
Dustin Goff
Service Manager
ND
Niki Dahl
Service Advisor
TF
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TROY F.
Bettendorf, IA
2022 Nissan Altima
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/13/2023
cliente verificadoCliente Verificado
10
Great As Always
ACE always does great work. We have multiple family members that bring our cars to ACE. I wouldn’t take my truck anywhere else.
Larry G. de Ace Auto Doctor & Repair respondió el 05/02/2023 11:48 AM

Thank you for your kind words, Troy! We are so glad to hear that you and your family trust us with your vehicles. We strive to provide the best service and look forward to seeing you again soon!

Empleados con los que trabajó
DG
Dustin Goff
Service Manager
AP
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Andrew P.
Bettendorf, IA
2018 Hyundai SANTA FE SPORT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2023
cliente verificadoCliente Verificado
10
Best repairs in the QC
We have taken our cars here over the last 10 years and never had a problem a bit high in price but we’ll worth the money they stand behind their work!!
Larry G. de Ace Auto Doctor & Repair respondió el 05/02/2023 11:51 AM

Thank you for your kind words, Andrew! We are so glad to hear that you have been a loyal customer for the past 10 years and that you have been satisfied with the quality of our work. We strive to provide the best service and value for our customers and we are glad that you have found that to be true.

Empleados con los que trabajó
DG
Dustin Goff
Service Manager
SF
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SCOTT F.
Galesburg, IL
2014 smart fortwo
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2023
cliente verificadoCliente Verificado
10
These guys are the best around!
Hands down the best mechanics I’ve ever known. Indeed the best I’ve seen in over 30+ years of driving and owning cars. AND as honest as can be, with no BS!
Larry G. de Ace Auto Doctor & Repair respondió el 03/06/2023 01:43 PM

Thank you so much for your kind words, Scott! We are so glad to hear that you have had such a positive experience with us. We strive to provide the best service and we are so glad that we have been able to meet your expectations. Thank you for your loyalty and for being a part of the Ace Auto Doctor & Repair family!

Empleados con los que trabajó
DG
Dustin Goff
Service Manager
ND
Niki Dahl
Service Advisor
KR
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KEVIN R.
Davenport, IA
2012 Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2023
cliente verificadoCliente Verificado
10
Engine issue
The team once again delivered when our car needed a repair. They are very detailed and go the extra mile, while charging a fair price for the service! Great job Team Ace!
Larry G. de Ace Auto Doctor & Repair respondió el 02/22/2023 07:50 AM

Thank you for trusting us to care for your families vehicles. 

Empleados con los que trabajó
DG
Dustin Goff
Service Manager
ND
Niki Dahl
Service Advisor
Cliente verificado
Bettendorf, IA
2007 Chevrolet Impala
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2023
cliente verificadoCliente Verificado
10
The great work of Ace Auto
In the past 3 years and up to this point Ace has been my go to for Auto repair. Just wish I would have found them earlier!
Got work done on my high mileage car for needed replaced o2 sensors and axel shaft assembly was needed. Installed in one day and affordable. Made a world of difference in driving and handling for my vehicle! Very happy with the all the staff at Ace.
Larry G. de Ace Auto Doctor & Repair respondió el 01/30/2023 06:58 AM

Thanks for choosing us to keep the Chevy on the road. We appreciate you taking time to give us a review. 

Empleados con los que trabajó
DG
Dustin Goff
Service Manager
ND
Niki Dahl
Service Advisor
Cliente verificado
Davenport, IA
2016 Dodge 1500
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2023
cliente verificadoCliente Verificado
10
They were quick and thorough
Very happy with their work
Larry G. de Ace Auto Doctor & Repair respondió el 01/30/2023 06:56 AM

Thanks Adam! 

Empleados con los que trabajó
DG
Dustin Goff
Service Manager
ND
Niki Dahl
Service Advisor
SS
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SAYED S.
Bettendorf, IA
2019 Alfa Romeo Stelvio
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2023
cliente verificadoCliente Verificado
10
Great Service
Highly recommend
Larry G. de Ace Auto Doctor & Repair respondió el 01/30/2023 06:56 AM

Thank you Sayed. We are thankful for the review. 

Empleados con los que trabajó
DG
Dustin Goff
Service Manager
BV
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BARBRA V.
Bettendorf, IA
2007 Kia Spectra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2022
cliente verificadoCliente Verificado
10
Provided great service.
Very friendly staff. I was on a tight budget and Dustin helped me out. It took several days to complete the work , but the car really needed a lot of work . They even delivered my car to me at work after they completed the work on my car . Highly recommend this business.
Larry G. de Ace Auto Doctor & Repair respondió el 01/04/2023 12:46 PM

Thank you for trusting us with your vehicle and taking the time to give a review. We apprciate both. 

Empleados con los que trabajó
DG
Dustin Goff
Service Manager
ND
Niki Dahl
Service Advisor
Cliente verificado
Bettendorf, IA
2015 Toyota Tundra 4WD Truck
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/11/2022
cliente verificadoCliente Verificado
0
Slow service
Own a business with several vehicles Wanted to get my oil change and new tires on my truck. I ordered them, once they came in I got a call to schedule to install. I picked the next day and was the first truck at the shop 8am because I was told they service in order as they are dropped off. Was told that the truck would be done by the end of the day. I get to the store at 2:30 and they haven’t even touched the truck. Dustin plays it off as if they have been working hard on it and it has nice rims so we are taking our time. Came back at 3:30 and still has to wait 15 min. Also said they don’t have time for the alignment and wanted to keep my truck overnight as if that was a great solution not thinking about how I’m getting home. then goes to charge me full price with no discount for my troubles. Taking all vehicles to someone that wants it.
Larry G. de Ace Auto Doctor & Repair respondió el 01/04/2023 01:08 PM

Sorry I'm just getting back to you on this, we had a health issue with a family member and I've been away. I do want to appoligize for the issues on your tires. At times we get overloaded and try to do our best to keep up without rushing through jobs. We may not have communicated to you that our end of day is 5:00 which would have been helpful in this situation. I understand your frustration and if there's anything I can do please let me know. I hope you enjoy the tires.   

Empleados con los que trabajó
DG
Dustin Goff
Service Manager
ND
Niki Dahl
Service Advisor
TM
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TOM M.
Bettendorf, IA
2005 Ford Ranger
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2022
cliente verificadoCliente Verificado
10
Competitive prices and job is done right the first time
Ace Auto repair is a long established business that has some of the friendliest folks you’ll find around.
The free vehicle inspection is a great deal and very thorough. You’ll know exactly what work needs done on your vehicle and the quote for repairs is pretty much spot on to what you actually pay. No surprises.
Larry G. de Ace Auto Doctor & Repair respondió el 01/04/2023 12:55 PM

Thank you for the kind words.  

Empleados con los que trabajó
DG
Dustin Goff
Service Manager
MO
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MIKE O.
Port Byron, IL
2014 Chevrolet Cruze
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2022
cliente verificadoCliente Verificado
9
They now service all my vehicles.
Ace auto always keeps me up to date on all they do and what might be needing attention to my vehicles. The fact that they also have loaner vehicles is also a plus when mine might be down!
Larry G. de Ace Auto Doctor & Repair respondió el 01/04/2023 12:56 PM

Hi Mike. We appreciate you trusting us and we always enjoy chatting with you.

Empleados con los que trabajó
DG
Dustin Goff
Service Manager
ND
Niki Dahl
Service Advisor
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