avatar

Leslie Kniess

Receptionist
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(140 reviews)
95

JE
Jeanne E.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2025
cliente verificadoCliente Verificado
9
Repaired a tire
Quick response to my inquiry with hardly any wait time.

TM
Troy M.
Ardmore, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2025
cliente verificadoCliente Verificado
10
service
Great and quick service
Empleados con los que trabajó

EK
Eileen k.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2025
cliente verificadoCliente Verificado
10
Tire rotation
The service was quick and affordable. I also appreciated the advice given about the condition of the tires, recommended alignment and estimated cost, which I thought was reasonable.

SB
Samantha B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2025
cliente verificadoCliente Verificado
10
Always a great experience
Always a great experience staff is very friendly
Empleados con los que trabajó

Cliente verificado
1973 Ford F-100
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2025
cliente verificadoCliente Verificado
10
Leslie is wonderful
Leslie is so wonderful 10/10 would recommend
Empleados con los que trabajó

DJ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2025
cliente verificadoCliente Verificado
9
Dave Jefferson
I went to get a four wheel alignment, my wife was sick and I was in and out in less than a hour
Empleados con los que trabajó

DB
Debra B.
Ardmore, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2025
cliente verificadoCliente Verificado
10
New tires
Everyone was great and very knowledgeable. Prices were cheaper also.
Bryian C. de G & S Tire And Service Center respondió el 04/02/2025 10:57 AM

We appreciate you taking the time to share your experience! 🌟 Our team loves to roll up their sleeves and make sure you're informed while offering prices that won't make your wallet cry. It's always a bonus when we can help out without breaking the bank! If you need anything else, we're just a tire spin away! 🚗💨

Bryian Colwell                                               Manager                                                       256-874-6221

Cliente verificado
Ardmore, TN
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/28/2025
cliente verificadoCliente Verificado
9
Honest and reliable
Troubleshooting was the main part of my problem. G & S was great at helping with a solution.
Bryian C. de G & S Tire And Service Center respondió el 04/02/2025 10:57 AM

We're glad to hear that our team could help you troubleshoot your problem! It’s always a mystery when things go sideways, but we love playing detective. 🕵️‍♂️ If you ever find yourself facing another issue, you know where to find us. Happy driving! 🚗💨

Bryian Colwell                                               Manager                                                       256-874-6221
Empleados con los que trabajó

Cliente verificado
2000 Trailer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2025
cliente verificadoCliente Verificado
10
Great service
Great overall experience
Bryian C. de G & S Tire And Service Center respondió el 04/02/2025 10:58 AM

We're glad to hear you had a great overall experience with us! 🎉 It's always our goal to keep things smooth and enjoyable, like a well-oiled machine. If you ever need anything else, we're just a tire roll away! 🚗💨

Bryian Colwell                                               Manager                                                       256-874-6221

JB
gravatar
Jeff B.
Ardmore, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2025
10
Ac service
Excellent service and quality work as always.
Bryian C. de G & S Tire And Service Center respondió el 04/02/2025 10:58 AM

We're glad to hear that our service hit the mark! 🎯 It's always our aim to provide top-notch work and keep our customers rolling smoothly on the road. If quality work was a race, we’d be in the fast lane! 🚗💨 We can't wait to keep those tires spinning perfectly for you!

Bryian Colwell                                               Manager                                                       256-874-6221
Empleados con los que trabajó

LM
Linda M.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2025
cliente verificadoCliente Verificado
10
Outstanding service
Can’t say enough about this place. Great dependable service. The front desk staff is always friendly and knowledgeable.
Bryian C. de G & S Tire And Service Center respondió el 04/02/2025 10:59 AM

We are overjoyed to hear that you had such a fantastic experience with us! 🌟 Our front desk team works hard to make sure you feel welcome and well-informed, so it’s wonderful to know you appreciate their efforts. Dependable service is our middle name (well, not literally, but you get the idea)! If you ever need anything else, you know where to find us! 🛠️😄

Bryian Colwell                                               Manager                                                       256-874-6221

BA
Barney A.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2025
cliente verificadoCliente Verificado
10
Oil change
Service was quick and easy no complaints
Bryian C. de G & S Tire And Service Center respondió el 04/02/2025 11:01 AM

We appreciate you taking the time to share your experience! 🚗✨ Quick and easy—like a ninja in the tire service world! We're glad to hear everything went smoothly for you. If you ever need anything else, don't hesitate to roll on back!

Bryian Colwell                                               Manager                                                       256-874-6221
Empleados con los que trabajó

TH
Tammy H.
Ardmore, AL
ReScore Reseña™
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/11/2025
cliente verificadoCliente Verificado
0
Headlight and review response
Thank you Bryian for your response. However, even with your witty response it doesn't help things on my end. There wasn't an offer of refund. Which is the only thing that turn this around now. But, I get it people need to get paid for doing a job. Which is fair, but I didn't authorize for anything to be done. I could have fixed the light myself. Or gone back to place I got the bulb and have them put it in, they couldn't cause it had been raining all that week. Anyways, thank you for your response and I hope you're businesses continue to thrive.
Empleados con los que trabajó

LM
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2025
cliente verificadoCliente Verificado
10
Excellent customer service and excellent repair work
Excellent customer service and excellent repair work
Bryian C. de G & S Tire And Service Center respondió el 03/10/2025 08:38 AM

We're over the moon to hear you enjoyed our customer service and repair work! 🌟 It's always our goal to keep your wheels turning smoothly while you leave with a smile (and maybe even some extra tire knowledge). If there's anything else we can assist you with, just give us a shout! 🚗💨

Bryian C. de G & S Tire And Service Center respondió el 03/10/2025 08:59 AM

Bryian Colwell                                               Manager                                                       256-874-6221
Empleados con los que trabajó

BA
Bruce A.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2025
cliente verificadoCliente Verificado
10
A dependable experience
No worries at G & S when I need vehicle maintenance. Always professional and friendly.
Bryian C. de G & S Tire And Service Center respondió el 03/10/2025 09:03 AM

We're glad you feel at ease when you roll into G & S! 😊 Keeping your vehicle in tip-top shape shouldn't come with a side of stress. Our team believes that a little professionalism and a friendly smile can make all the difference—after all, who says maintenance can't be fun? 🚗✨ Thanks for being part of the G & S family!

Bryian Colwell                                               Manager                                                       256-874-6221

JR
Josh R.
Ardmore, AL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2025
cliente verificadoCliente Verificado
10
Quick and Excellent Service
G&S Tire and Service Center did a great job fixing one of my tires that had been punctured. They got me in quickly and had my tire fixed and ready to go fast. Would highly recommend to anyone that is needing any type of auto service done.
Bryian C. de G & S Tire And Service Center respondió el 03/10/2025 09:05 AM

We're happy to hear you had a great experience with us! 🚗💨 It sounds like your punctured tire was no match for our team! We pride ourselves on speedy service, so we’re glad we could get you back on the road in no time. Your recommendation means a lot to us—like a shiny new tire on a smooth road! If you ever need anything else, just roll on over! 🛠️

Bryian Colwell                                               Manager                                                       256-874-6221
Empleados con los que trabajó

NW
Norma W.
Ardmore, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2025
cliente verificadoCliente Verificado
10
This is definitely the place to go!
If you want great, punctual, and 5 star service please go see these guys and gals. They care about you and what you drive. No job to big or to small! I had to get brand new tires, oil change, and a new thermostat. Dropped it off that morning and it was done by that evening! G&S will always be my GO-TO!
Bryian C. de G & S Tire And Service Center respondió el 02/19/2025 08:44 AM

We're over here doing a little happy dance! 💃💥 Thank you for the fantastic review! We're delighted to hear our team was able to tackle those tire troubles and keep your ride running smoothly—all in a day’s work (and a day’s wait). It’s our mission to make sure every vehicle leaves us ready for the road ahead, no matter how big or small the job! 🚗💨 We look forward to keeping your wheels turning and your engine humming!


TH
Tammy H.
Ardmore, AL
ReScore Reseña™
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/11/2025
cliente verificadoCliente Verificado
0
Headlight and review response
Thank you Bryian for your response. However, even with your witty response it doesn't help things on my end. There wasn't an offer of refund. Which is the only thing that turn this around now. But, I get it people need to get paid for doing a job. Which is fair, but I didn't authorize for anything to be done. I could have fixed the light myself. Or gone back to place I got the bulb and have them put it in, they couldn't cause it had been raining all that week. Anyways, thank you for your response and I hope you're businesses continue to thrive.

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/13/2025
1
Headlight
So, let's start with I've been a big fan of G and S since we moved to the area 6 years ago. I've brought both vehicles for a variety of reasons. However, yesterday 2/12/25. I had my driver side headlight out that I tried to fix myself. Some reason it wasn't working. So, I noticed that it wasn't connecting amd looked like a prong needed to be bent. I pulled out the other bulb since that had been recently replaced, noticed it wasn't flush either. So, I admit I think I may have gotten the new and old bulb mixed up but neither was working. I then go to my trusty G and S I explain what I did, explained I just need to know what wrong amd how much it's going to cost. Payday isn't until end of month. I was planning on returning light if it was something else and fix it myself if it was just a fuse. That's why I asked I need to know how much first. Anyway 35-40 mins later Leslie says ok you're all finished. Puzzled, I said what? I was thinking i didn't authorize anything. So I asked what was wrong, she stated she didn't cause she had to wait on dude that worked on it, so I asked how much, she proceeds to look at computer and tell me 13.96. I know it's not a lot and when we get our retirement check it's not a problem. But we're in middle of month. Pennies have to be counted. Anyhow, guy comes in and says "oh it was the bulb, I had to bend prong" .... I said what!!! And after that I won't lie a few curse words came out. However I apologized. I said you used my bulb? He said yes... at that moment I paid said I'm sorry thank you and walked out. How can they have my car for 40 mins for a 2 min job that I could have done myself? Very disappointed overall. I don't even know what to even think?
Bryian C. de G & S Tire And Service Center respondió el 03/10/2025 09:08 AM

Hey there! 🌟 First off, I want to say we appreciate your loyalty over the years—it's kind of like being a fan of a favorite sports team, right? You cheer us on, and we aim to deliver! Now, regarding your recent visit, I can understand how frustrating it must have been to have your time and resources strained, especially when it comes to budgeting. 40 minutes for a 2-minute job sounds like our team's attempt at turning it into a suspense thriller instead of an efficient pit stop! 🎥⏳ We're sorry to hear that the communication about the diagnosis didn't meet your expectations. It's important to us that you leave feeling informed and satisfied. We're taking your feedback to heart and will work on ensuring that our process is as quick and clear as changing a light bulb (ironic, right?). Thank you for sharing your experience—it helps us shine a little brighter in the future! 🌈 If there's anything else we can do to ease your

Bryian Colwell                                               Manager                                                       256-874-6221
Empleados con los que trabajó

Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2025
cliente verificadoCliente Verificado
10
Road Trip gone wrong
Was on a road trip from Alabama to Tennessee when making a weird noise coming out of the front end found a mechanic shop that was able to get my car and get it repaired to get me back up the road within minutes fastest service ever. Thank you so much for making sure I made it home safe.
Bryian C. de G & S Tire And Service Center respondió el 02/16/2025 06:24 AM

It sounds like your road trip had a plot twist worthy of a Hollywood movie! 🚗💨 We're so glad we could jump in as the trusty sidekick to get your ride back in shape and on the road again. Safety first, after all! If your car ever decides to embark on another spontaneous adventure, you know where to find us. Happy travels! 🌟✨

Bryian Colwell                                               Manager                                                       256-874-6221

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2025
cliente verificadoCliente Verificado
10
Always good to work with. Had a small issue and G&S solved it immediately
Had a small issue with my truck and G&S resolved it immediately as true professionals.
Bryian C. de G & S Tire And Service Center respondió el 02/16/2025 06:25 AM

We're glad to hear we could swiftly tackle that truck issue for you! 🚚 It’s always our goal to keep things rolling smoothly, and it sounds like we hit the nail on the head this time. Thanks for trusting your ride with us! If your truck ever decides to throw another tantrum, you know where to find us. 😊

Bryian Colwell                                               Manager                                                       256-874-6221
Empleados con los que trabajó

Mostrando Reseña 1 - 20 de 141 en total
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.