MARIO MACIAS

JAMES S.

2014 Hyundai Santa Fe S

03/31/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil change on my Santa Fe

I was pleased with the promptness and thoroughness of my service, and the wash job was a nice touch.

Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 03/31/2016 03:49 PM

James,
Thank you. We greatly appreciate you taking the time to share your feedback and thank you for your business. We look forward to seeing you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

Tessa A.

Nogales, AZ

2014 Hyundai Elantra

03/30/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

friendly and efficient

the workers at San Tan Hyundai service center in Phoenix were friendly, courteous And efficient! I was out of there in no time ; they did a great job!

Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 03/31/2016 03:44 PM

Tessa,
Thank you. We greatly appreciate you taking the time to share your feedback and thank you for your business. We look forward to seeing you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

Richard S.

2013 Hyundai Sonata

03/30/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Solid service as always

Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 03/30/2016 02:57 PM

Richard,
Thank you! Thank you for the awesome feedback and being a loyal customer. If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

Robert/Lorelei J.

2014 Hyundai Santa Fe S

03/29/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

lACK OF SERVICE

A MULTI - MILLION DOLLAR BUSINESS AND THEY CANNOT ACCEPT A $100 DOLLAR BILL TO PAY FOR THE SERVICE WORK THEY COMPLETED. IF THE SERVICE IS UNDER $50 DOLLARS.

No Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 03/30/2016 09:53 AM

Robert and Lorelei,
Thank you for your business and for taking the time to share your feedback. We are happy to hear your service was great and your vehicle service was great. We are sorry to hear you dissagree with our cash policy. It is a policy we have in place for several reasons including safety of our employees.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

MARTHA P.

2015 Hyundai Azera

03/23/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Where Everyone Cares That You Have a Great Experience

Friendly, helpful, and courteous service makes it a pleasure to do business with San Tan Hyundai. They go the extra mile to make sure every concern you have is completely taken care of while you are there.

Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 03/24/2016 02:12 PM

Martha,
Wow, thank you for the awesome feedback and kind words! We greatly appreciate your business and thank you for being a loyal customer. If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

Anthony P.

Chandler, AZ

2010 Hyundai Genesis

03/11/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Long service time.

The service time of about two hours for an oil and filter change and car wash seemed too long. It would have been easier if I had been advised it would take that long.

Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 03/12/2016 12:01 PM

Anthony,
Thank you for taking the time to share your feedback and for your business. We look forward to seeing and helping you again.

May I ask why we only earned a 3 star rating? Is there something we could do better or different to earn a 5 star rating next time?

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

Cliente verificado

2016 Hyundai Elantra Gt

03/04/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast, Friendly Service

Awesome dealership

Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 03/06/2016 06:53 AM

Thank you for your business and for taking the time to share your feedback. If we can ever help you with anything, please let us know. We look forward to seeing you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

KEITH F.

03/03/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Quick Service

Went to the dealership for an oil change, tire rotation, and outstanding service campaign. Very quick and efficient. Took just over an hour for all services to be completed. Great place to service your vehicle.

Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 03/03/2016 10:15 AM

Keith,
Thank you! We can't thank you enough for your business and for taking the time to share your feedback. If we can ever help you with anything again, please let us know. We look to seeing you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

JAMES K.

2014 Hyundai Veloster

02/25/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The job was finished and every thing taken care of.

If you ask to much next time it will be sent to junk.

Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 02/25/2016 03:56 PM

James,
Thank you! We greatly appreciate your business and your feedback. We look forward to seeing and helping you again. If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

SHARON/PAUL T.

02/18/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good professional people.

Excellent

Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 02/18/2016 01:21 PM

Sharon and Paul,
Thank you! We greatly appreciate your business and you taking the time to share your feedback. We look forward to helping you again. If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

MICHAEL M.

2016 Hyundai Elantra

02/16/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Awesome Customer Service

Everyone, shuttle driver, service advisor performed flawlessly. They were very courteous and efficient.

Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 02/18/2016 01:05 PM

Michael,
Wow! Thank you for the awesome feedback and for your business. We look forward to helping you again. If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

GERALD/CAROL S.

2016 Hyundai Tucson

02/12/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

San Tan Hyundai

The service department is very efficient.

Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 02/12/2016 04:33 PM

Gerald and Carol,
Wow, thank you for the great review and kind words. We appreciate your business too. If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

CRAIG D.

2016 Hyundai Santa Fe

02/10/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

QUICK

MEETS EXPECTATIONS

Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 02/10/2016 02:32 PM

Craig,
Thank you for the awesome feedback and your business. We greatly appreciate you sharing your feedback too. If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

Cliente verificado

2013 Hyundai Elantra

01/29/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

excellent service

I always receive the best customer service every time I take my elantra in for service.

Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 01/30/2016 02:56 PM

Thank you! Thank you for your business and feedback. We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

Robert/Lorelei J.

2014 Hyundai Santa Fe S

01/27/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Poor Customer Service

35 rings to make an appointment ( Poor Customer Service)

No Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 01/28/2016 02:26 PM

Robert and Lorelei,
Thank you for your business and your feedback, we greatly appreciate it. I agree, it should not take that long to answer the phone and we apologize for it. I hope and think you know that is not our normal for answering the phone to schedule a drop off time.

We look to seeing and helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

ALAN F.

Gilbert, AZ

2015 Hyundai Genesis

01/21/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service review

quick - did what I expected - cleaned the car !!

Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 01/22/2016 07:10 AM

Alan,
Thank you! We greatly appreciate your feedback and your business. If we can ever help you with anything, please let us know.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

Carol/John B.

01/19/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always excellent auto service experience at San Tan Hyundai

From the greeting when arriving at the service department to service completion you feel their goal is to make you feel comfortable and confident in their service. Especially appreciate Mario who takes care of me

Recomendado

DAVID M., Sales Manager de San Tan Hyundai respondió el 01/20/2016 11:23 AM

Carol and John,
Wow, thank you! Thank you for your awesome feedback and your continued business. We always look forward to helping you and we look forward to seeing you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

Empleados con los que trabajó

Cliente verificado