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MARIO MACIAS

#1 IN THE NATION
San Tan Hyundai
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3337 reviews)
53

Reseñas de MARIO MACIAS

Cliente verificado
Gilbert, AZ
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/22/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Been going to San Tan Hyundai for almost 2 years and have no complaints whatsoever. Great service each time.
Recomendado
Cara M. de San Tan Hyundai respondió el 11/22/2017 07:00 AM

Thank you for your wonderful feedback and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
PK
gravatar
PATRICIA K.
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
service
Always a great experience. The only think that could have made it better was notification of a filter that will need replacing. I missed it and since my mileage is low it will be some time till I can get it replaced. I live in Maricopa and don't get to Gilbert often.
Recomendado
Cara M. de San Tan Hyundai respondió el 11/21/2017 10:11 AM

Patricia,
Thank you for your feedback. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
PM
gravatar
Peter M.
Florence, AZ
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
First Service on new Hyundai Tucxon
Looks like you all went back to old time values "the customer is king" - thank you for making me feel special and doing such a great job, starting with greeting, checking, service and bill pay. Really a great experience.
Recomendado
Cara M. de San Tan Hyundai respondió el 11/21/2017 08:35 AM

Peter,
Thank you for your feedback! Here at San Tan Hyundai, you are a King! We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
EA
gravatar
Elsie A.
Queen Creek, AZ
2010 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Mario Macias is a first-rate, truly exceptional Service Advisor. He is extremely knowledgeable about the products; he provides outstanding service in a friendly, courteous, & efficient manner; his customer service skills are top-notch - he always keeps the customer apprised of what needs to be done & what is being done to their vehicle. My husband & I are long-term multiple Hyundai owners. One of the primary reasons that we always return to this dealership is because of Mario & the superior service he provides. Kudos to Mario!!!! I sincerely hope that he is commended for his diligence, which is rare in today's world. In addition, I also hope that he is appropriately compensated for all his outstanding efforts. Thank you.
Recomendado
Cara M. de San Tan Hyundai respondió el 11/21/2017 08:32 AM

Elsie,
Thank you for your amazing feedback. We appreciate the time to review and recognize Mario. We appreciate him for the job he provides for his customers and coworkers. He is a wonderful assest to our team here at San Tan Hyundai. We appreciate you and your continuted business. Have a wonderful Thanksgiving!

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Apache Junction, AZ
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Great service
Recomendado
Cara M. de San Tan Hyundai respondió el 11/21/2017 08:24 AM

Thank you for your feedback! We appreciate you and your continuted business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
RM
gravatar
Robert M.
Gilbert, AZ
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Quick and Personable Service
The text updates are great as well as the initial walk around of the vehicle when you check-in.
Recomendado
Cara M. de San Tan Hyundai respondió el 11/21/2017 08:17 AM

Robert,
Thank you for your feedback. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
RB
gravatar
Ronald B.
Sun Lakes, AZ
2010 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Well done
Very quick service from beginning to end
Recomendado
Cara M. de San Tan Hyundai respondió el 11/21/2017 08:15 AM

Ronald,
Thank you for your feedback. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
MM
gravatar
Malcolm M.
Chandler, AZ
2014 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Easy to do business with ; great staff. Been dealing with Mario for years. He makes the service call very pleasant
Recomendado
Cara M. de San Tan Hyundai respondió el 11/20/2017 09:50 AM

Malcolm,
Thank you for your wonderful feedback. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Gilbert, AZ
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Love San Tan Hyundai
I have been brining my vehicle to Mario for over a year and each and every visit has been perfect! I love the email notices and opportunity to review detailed information on recommended services and the ability to execute right online! Mario and his team are always a pleasure to work with!!
Recomendado
Cara M. de San Tan Hyundai respondió el 11/20/2017 10:15 AM

Thank you so much for your amazing feedback. We appreciate you taking the time to review and recognize Mario for his excellant customer service. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
LS
gravatar
LINDA S.
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great customer service.
Service & staff top notch. Mario always a pleasure assisting me.
Recomendado
Cara M. de San Tan Hyundai respondió el 11/17/2017 12:29 PM

Linda,
Thank you for your feedback and for recognizing Mario. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
San Tan Valley, AZ
2017 Hyundai Ioniq Hybr
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Regular Oil change & Tire Lotated
I like the most friendly and hospitable waiting area compared to other places I took my other cars.
Recomendado
Cara M. de San Tan Hyundai respondió el 11/17/2017 09:53 AM

Thank you for your wonderful feedback. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
MV
gravatar
Melinda V.
Mesa, AZ
2016 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service!
Oil change, tire replacement/ rotation was fast!
Recomendado
Cara M. de San Tan Hyundai respondió el 11/17/2017 07:10 AM

Melinda,
Thank you for your feedback. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Mesa, AZ
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent customer service
I'm always pleased with the service I receive at San Tan Hyundai. They do a great job of keeping me informed about service required now and in the future so that I can plan accordingly.
Recomendado
Cara M. de San Tan Hyundai respondió el 11/17/2017 07:13 AM

Thank you so much for your wonderful feedback. We appreciate the time you took to review your experience. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Sun Lakes, AZ
2008 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
everyone is helpful and friendly
I am always satisfied with your service dept my advisor was out,. Mario took care of me got work completed promptly
Recomendado
Cara M. de San Tan Hyundai respondió el 11/17/2017 07:15 AM

Thank you for your wonderful feedback. We appreciate the time you took to recognize Mario for his great job. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
CE
gravatar
Camille E.
Chandler, AZ
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
efficiency
perfect
Recomendado
Cara M. de San Tan Hyundai respondió el 11/16/2017 01:24 PM

Camille,
Thank you for your feedback. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Cliente verificado
Gilbert, AZ
2014 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Timely, love the waiting room, Mario very friendly and efficient
Recomendado
Cara M. de San Tan Hyundai respondió el 11/16/2017 10:52 AM

Thank you for your feedbacl. We appreciate you taking the time to recognize Mario. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
BD
gravatar
Brenda D.
Laveen, AZ
2009 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service, excellent customer waiting area
San Tan Hyundai Service center was excellent. I was greeted with a smile and checked in quickly. Mario my service advisor was thorough and explained my options without being overbearing. They offer coffee and various drinks and snacks that are easily accessible which made the time go by nicely. There is a child’s area which is extremely helpful when you are carrying around little ones. I would definitely recommend this establishment when choosing to service your vehicle. Thank you to all who work there for your smiles. They did not go unappreciated. Especially big THANKS to Mario, you were awesome
Recomendado
Cara M. de San Tan Hyundai respondió el 11/16/2017 07:56 AM

Brenda,
What a awesome feedback. Thank you so much for the time you put into this review. We also appreciate you recognizing Mario for his wonderful customer service. We look forward to helping you at your next visit. Have a wonderful day!

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
TN
gravatar
Todd N.
Gold Canyon, AZ
2016 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Excellent job
Recomendado
Cara M. de San Tan Hyundai respondió el 11/16/2017 07:06 AM

Todd,
Thank you for your feedback. We appreciate you and your continued business.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
S
gravatar
S.
Gilbert, AZ
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
My review from last visit
Best service I have had in last several years by other companies
Recomendado
Cara M. de San Tan Hyundai respondió el 11/15/2017 01:08 PM

Suitor Family,
Thank you for your wonderful review. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
DS
gravatar
David S.
Mesa, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Your Comfort is Paramount
Keep you updated in a comfortable waiting room with food & drink. They want to make it pain free.
Recomendado
Cara M. de San Tan Hyundai respondió el 11/15/2017 12:31 PM

David,
Thank you for your wonderful feedback. We enjoy having you as our loyal customer. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
MM
MARIO MACIAS
#1 IN THE NATION
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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