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MARIO MACIAS

#1 IN THE NATION
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3337 reviews)
53

Cliente verificado
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Tires
Pleasant people.Very efficient ! Friendly staff.Clean surroundings.Thank you !
Recomendado
Cara M. de San Tan Hyundai respondió el 12/18/2017 08:07 AM

Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Gilbert, AZ
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast service
We had to leave the car earlier than the time scheduled. It was serviced right away and we got updated at a timely manner. Thanks.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/18/2017 08:31 AM

Thank you for your feedback. Did something go wrong during your visit? We only received a 4 star from you. We appreciate you and your business and look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

CK
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C K.
Chandler, AZ
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Your service agent Mario Maricas is always friendly, informative and on time. We didn't have an appointment this time because we had to cancel as I had an accident at work. I pulled a hamstring and was hobbling around. After I had seen my doctor I felt that I could make it over to service the car and I did. They were extremely busy but got me in and service was taken care of in a timely fashion. I was extremely happy that they were able to do that. This type of service is why I always go back to you instead of some other place .Keep up the good work.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/15/2017 10:19 AM

C Keegan,
Thank you for your wonderful feedback. We appreciate you recognizing Mario for the great job that he does. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

LW
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Larry W.
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The service was completed in a timely manner at the quoted price.
My service representative, Mario, greeted me when I arrived and explained what service was due according to the miles on the car, what the cost would be and when it would be finished. He also arranged for a shuttle to take me home since the service would take hours to complete. The car was ready at the time Mario told me and the cost was as expected. The shuttle driver was friendly and very easy to talk to. I also enjoy the waiting room which is very comfortable with coffee and snacks. Mario is very friendly, knowledgeable and professional and has provided excellent service for me for many years now. Great experience as usual.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/15/2017 08:59 AM

Larry,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

NT
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Nikole T.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
San tan Hyundai rocks
I love servicing my car at Hyundai. The staff is always friendly and they take care of my car in a timely manner.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/15/2017 08:32 AM

Nikole,
Thank you for your feedback. We appreciate you and your business. We look forward to helping you again.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

YK
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Yun K.
Gilbert, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/14/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mario is awesome
I really appreciate the assistant and service.

The handling personnel Mario is wonderful and efficient
Recomendado
Cara M. de San Tan Hyundai respondió el 12/15/2017 07:50 AM

Yun,
Thank you for your feedback and for recognizing Mario. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

IL
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Irma L.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/14/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service is great
Mario is so courteous and pleasant. I appreciate the shorter than expected wait time.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/15/2017 06:02 AM

Irma,
Thank you for your feedback and for recognizing Mario. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

JJ
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Judy J.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mario is the best!!
Always schedule my service appointments with Mario..He tells me exactly what I need to have done..Great guy!! Always honest with me..Keep up the good work Mario!!!
Recomendado
Cara M. de San Tan Hyundai respondió el 12/14/2017 06:50 AM

Judy,
Thank you for your feedback. We appreciate you recognizing Mario for the wonderful job he does. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
Chandler, AZ
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Auto services
It's conveniently located and the service is always good.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/13/2017 07:47 AM

Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you again.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

RT
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Ron T.
Gilbert, AZ
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and reliable
Great service on my car - fast and reliable - thanks
Recomendado
Cara M. de San Tan Hyundai respondió el 12/13/2017 07:32 AM

Ron,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

TA
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Tom A.
Queen Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Green Service
I've been coming to San Tan Hyundai for service for 7 years now. Always get great service for my car. Mario, was my service advisor, and he did a outstanding job.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/13/2017 07:22 AM

Tom,
Thank you for your feedback and for recognizing Mario for the outstanding job he does. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

HC
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Hans C.
Chandler, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
i m always satisfeit
they know what and how to make me happy .....
Recomendado
Cara M. de San Tan Hyundai respondió el 12/12/2017 10:31 AM

Hans,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

HT
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Howard T.
Tempe, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service review
Fast , efficient , honest
Recomendado
Cara M. de San Tan Hyundai respondió el 12/12/2017 09:16 AM

Howard,
Thank you for your feedback. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

CG
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Christia G.
Tempe, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Mario and Rob -- my usual service advisers -- are courteous, genuinely nice people to work with. They care that my car gets what it needs; they don't oversell while keeping my Tucson humming. They are honest, helpful and accommodating.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/12/2017 07:48 AM

Christia,
Thank you for your feedback. We appreciate you taking the time to recognize Mario and Rob for the wonderful service they provide. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

TP
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Tiffany P.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very friendly
Always very nice.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/12/2017 08:03 AM

Tiffany,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

Cliente verificado
San Tan Vly, AZ
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/11/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good Service
I made my comments on the preceding question. Service is prompt, courteous and of good quality.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/11/2017 05:29 PM

Thank you for your honest feedback. We will make sure to adjust this process to further accomodate you. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

LP
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Larry P.
Florence, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service at a reasonable price. Mt service rep, Mario, has been my rep for several years and he always does a great job!
Recomendado
Cara M. de San Tan Hyundai respondió el 12/11/2017 10:49 AM

Larry,
Thank you for your feedback and for recognizing Mario. We appreciate you anf your continued business. We look forward to helping you at your next visit. 

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

CC
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Chad C.
Apache Junction, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/09/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome
Mario was my advisor for my oil change. It is always a pleasure working with a professional.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/11/2017 10:29 AM

Chad,
Thank you for your feedback and for recognizing Mario. We appreciate you and your continued business. We look forward to helping you again.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

CS
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Christine S.
Mesa, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
SERVICE ADVISOR
AS usual excellent service provided by Mario.
Recomendado
Cara M. de San Tan Hyundai respondió el 12/08/2017 10:05 AM

Christine,
Thank you for your feedback and for recognizing Mario. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó

CD
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Craig D.
San Tan Valley, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
On time
Friendly service
Recomendado
Cara M. de San Tan Hyundai respondió el 12/08/2017 07:18 AM

Craig,
Thank you for your feedback. We appreciate you and your continued business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.