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MARK BOSWELL

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(530 reviews)
82

Reseñas de MARK BOSWELL

MM
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Michael M.
Palm Coast, FL
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
well maintained and staffed; I felt they were capable and took care in servicing the car.
They were prompt, courteous, and fully informed me about the state of my car. Did what they said they would do in the time they indicated it would take.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/16/2016 07:19 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
VC
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Valerie C.
St. Augustine, FL
2014 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service and always professional but friendly. Thank you
I always receive warm welcomes and great customer service in a timely manner.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/14/2016 08:42 AM

Thank you for taking the time to share your kind words and your continued loyalty to Hyundai of St Augustine. It is our pleasure providing excellent service to all of our valued guests.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
MO
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Michelle O.
Crescent City, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The service Department is the best ,its the main reason I continue taking my car there.
Fast Friendly exceptional Customer service in the service department. Danny is great always friendly and helpful.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/14/2016 08:36 AM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai fo St Augustine. We agree, Danny is a great asset to our service team.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
MB
MARK BOSWELL
AT
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Amron T.
Palm Coast, FL
2011 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
They met my car's needs, and more!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/14/2016 08:28 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
EL
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Eduardo L.
Saint Augustine, FL
2014 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/09/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Super Quick Service
Love the super quick oil change and tire rotation. I guess it wasn't quick enough...I had enough time to test drive a new Santa Fe, and with the help of Shawn Hays and Jimmy Feliciano, I came for a an oil change and left with a 2017 Santa Fe. ....go figure.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/10/2016 05:33 AM

We thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine. Congratulations on your new Santa Fe.

Sincerely,
Service and Sales Teams
Hyundai of St. Augustine

Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
Cliente verificado
St. Augustine, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/08/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Excellent service for my oil change and checkup.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/09/2016 06:22 AM

We thank you for your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
Cliente verificado
Jacksonville, FL
2013 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/05/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very Good
On time, fast service. Very friendly.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/08/2016 06:57 AM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine. Please let us know how we may earn the 5th star on your next visit.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
MB
MARK BOSWELL
Cliente verificado
Saint Augustine, FL
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/02/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
oil change and tire rotation
As usual good service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/03/2016 06:08 AM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
LD
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Lelia D.
Saint Augustine, FL
2013 Hyundai Santa Fe S
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
08/02/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
I have to reserve judgement before I answer this question
I think I explained this above.
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/05/2016 05:27 AM

Thank you for sharing your service experience with us. Our deepest apologies on the uncharacteristic level of service you received. We have been trying to contact you and would love the opportunity to discuss this with you. Please feel free to contact me personally at your earliest convenience. Once again, thank you for your feedback and for allowing us another opportunity to make things right.

Sincerely,
Joe King
Service and Parts Director
Hyundai of St Augustine
Joeking@hyundaiofstaugustine.org
904.797.7800 ext 120

Empleados con los que trabajó
MB
MARK BOSWELL
Cliente verificado
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Fast and easy.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/01/2016 07:10 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
MB
MARK BOSWELL
DO
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David O.
Palm Coast, FL
2011 Hyundai Genesis
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/29/2016
cliente verificadoCliente Verificado
Categoría: Service
Check oil level after servicing.
Dealer is refunding cost of oil change and giving the next oil change at no cost for my inconvenience.
Recomendado
Empleados con los que trabajó
MB
MARK BOSWELL
KF
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Kevin F.
Saint Augustine, FL
2013 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The Staff
Everyone at Hyundai of St. Augustine is friendly, helpful, and sincere from the owner to the sales staff and the service staff as well! We wouldn't go anywhere else!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/25/2016 02:46 PM

We thank you for taking the time to share your experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service and Sales Teams
Hyundai of St Augustine

Empleados con los que trabajó
MB
MARK BOSWELL
DO
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David O.
Palm Coast, FL
2011 Hyundai Genesis
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/29/2016
cliente verificadoCliente Verificado
Categoría: Service
Check oil level after servicing.
Dealer is refunding cost of oil change and giving the next oil change at no cost for my inconvenience.
Recomendado
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/24/2016
Tipo de Servicio: Maintenance
Categoría: Service
Oil level needs to be checked after service.
Oil level should be checked after oil change to confirm correct level.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/25/2016 02:57 PM

 Thank you for sharing your experience with us. Our sincere apologies for any inconvenience we may have caused. We appreciate you taking the time to speak with us and your patience and understanding. Please expect a reimbursement to be mailed out and as discussed, your next oil change is on us. Once again, sorry and thank you for continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
MB
MARK BOSWELL
TS
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THOMAS S.
Apopka, FL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Happy Hyundai
Great customer service!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/21/2016 05:24 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
AB
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AMBER B.
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/19/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome service
Quick and efficient service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/20/2016 10:10 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. You're a 5 star with us!!!

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
MB
MARK BOSWELL
Cliente verificado
Saint Augustine, FL
2010 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Cheryl Buck goes above and beyond in meeting customer needs.
As long as customer service is good, I'll return for maintenance, even if prices are very high.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/18/2016 09:29 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Empleados con los que trabajó
MB
MARK BOSWELL
BK
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Barry K.
Saint Augustine, FL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
I receive excellent service everytime I bring car in for service.
I will return
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/12/2016 07:38 AM

We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
MB
MARK BOSWELL
Cliente verificado
Saint Johns, FL
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
All of the employees are so friendly when I visit your dealership
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/06/2016 07:03 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
JT
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James T.
Ponte Vedra Beach, FL
2013 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
St. Augustine Hyundai Rocks!!!
St. Augustine Hyundai is the best place to purchase and service your Hyundai hands down! Don't waste your time with the other dealerships in North Florida!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/01/2016 06:55 AM

Thank you for taking the time to share your service experiences with us. We understand you drive a distance to service with us and sincerely appreciate your loyalty to Hyundai of St Augustine.
It is always a pleasure to see you!

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
SC
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SUZANNE C.
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The Service Department makes this dealership GREAT!!
Thanks to Hyundai of St. Augustine for the great relationship. I'm on my third Sonata and it's the dealership that keeps me coming back to the Hyundai brand.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/30/2016 02:43 PM

Thank you for your very kind words and continued loyalty to Hyundai of St. Augustine. Reviews like yours puts a great big smile on our faces. Thank you for being a part of our Hyundai family!

Sincerely,
Service Team
Hyundai of St. Augustine

Empleados con los que trabajó
CB
CHERYL BUCK
MB
MARK BOSWELL
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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