MA

MARK A ATWOOD

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(890 reviews)
85

RR
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Robert R.
Fairborn, OH
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hybrid Service
Great job finding small crack in the cooling systems that was just for the hybrid system.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/12/2017 01:01 PM

Good Afternoon,

Thank you for your Great review of our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/12/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
5 stars!
They always provide first class service.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/12/2017 01:10 PM

Good Afternoon,

     Thank you for your continued business and Great review of our service department.

      Please let myself or any of the team know if you have any questions about the requested completed service.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

TS
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THEODORE S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/11/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
Excellent Service
Recomendado
Douglas B. de Voss Hyundai respondió el 09/12/2017 04:52 AM

Good Morning,

Thank you for your 5-star review of our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

MA
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Mary A.
Englewood, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/11/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly people.
Accommodate to get yo in quickly. Thank you.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/12/2017 04:52 AM

Hello,

Thank you for your Great review of our service department and team. We appreciate your continued business and value your feedback.

We have some coupons getting ready to go out in the next 30 days. Please make sure you don't Opt out of the email.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

RA
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Ray A.
Kettering, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always helpful and take care of my needs.
Thank you.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/11/2017 05:17 AM

Hello,

Thank you for your Great review of our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

MB
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Marco B.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/06/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very customer oriented.
I've been having our vehicles serviced here for over 8 years and it's always been a pleasant experience.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/06/2017 11:28 AM

Hello,

Thank you for your Great review of our service department and team. We appreciate your business and kind words about our staff.  I will be sure and let Mark know how pleased you are with his service.

Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

LM
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Larry M.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Routine Oil Change
Everyone was nice and the service was on time and excellent.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/06/2017 05:29 AM

Good Morning,

Thank you for your Great review of our service department and team. We appreciate your business and kind words about our staff.

Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

FL
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Frank L.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick service
Great service
Recomendado
Douglas B. de Voss Hyundai respondió el 09/05/2017 05:28 AM

Hello,

Thank you for your 5-star review of our service department and team. We appreciate your business and kind words about our department.

Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JH
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John H.
Kettering, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Satisfied Customer
Warranty issue and oil change - al appears to have gone well within the timeframe promised. Make Atwood is great to work with.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/01/2017 07:47 AM

Hello,

Thank you for your Great review of our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the service team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

CL
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Christine L.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Always efficient, timely service from great people who treat me with respect.
Recomendado
Douglas B. de Voss Hyundai respondió el 09/01/2017 07:48 AM

Good morning,

Thank you for your Great review of our service department and team. We appreciate your business and value your feedback.

Please let myself or any of the service team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/30/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
clean they know what they are doing.
greatservice
Recomendado
Douglas B. de Voss Hyundai respondió el 08/30/2017 04:23 PM

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

 What can we do differently on your next service visit to earn a five star rating? We strive to deliver that experience to our customers. 

Please let myself or any of the service team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

ES
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Ernest S.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/29/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Routine Service
Prompt and thorough service.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/30/2017 06:28 AM

Hello,

    Thank you for your Great feedback about your recent service visit with us. We appreciate your business and value your time. 

     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

WG
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Warren G.
Cypress, TX
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/28/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Proximity to my home and the service intake gentleman are always so nice
Good
Recomendado
Douglas B. de Voss Hyundai respondió el 08/30/2017 04:16 PM

Hello,

     Thank you for your review of our service department. We appreciate your continued business with us.

     Please let myself or any of the service team know if you have any questions about the service that we completed. 

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SS
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Stephan S.
Middletown, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Relationship
Yes
Recomendado
Douglas B. de Voss Hyundai respondió el 08/28/2017 06:04 AM

Hello,

Thank you for your Great review of our service department and team. We appreciate your continued business.

Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

CK
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Christopher K.
Springboro, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome and the real deal
Voss is the real deal when it comes to dealerships. I have purchased at least 5 cars from this Voss Hyundai location and the people who take care of you are just people who care. Give it a try and you will not be let down.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/25/2017 01:55 PM

Hello,

Thank you for your Great review of our service department and team. We appreciate your continued business and kind words about our staff.

Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/25/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good people, Good work, but need to take time to explore the problems to customers
Yes
Recomendado
Douglas B. de Voss Hyundai respondió el 08/25/2017 11:23 AM

Hello,

Thank you for your review of our service department and team. We appreciate your business and value your feedback.

I can gladly go over the work completed on your Sonata or if you would prefer I can have your advisor call and go over the completed work with you. Please let me know what would be the easiest for you.



Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

MM
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Mary M.
Wilmington, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Why I Go to Voss Hyndai in Centerville
The work is done efficently and you don't have to wait very long. We Love Voss Hyundai!
Recomendado
Douglas B. de Voss Hyundai respondió el 08/22/2017 04:57 AM

Hello,

Thank you for your Great review of our service department and team. We appreciate your continued business and kind words about our service team. I will be sure and share this with Mark so he knows how pleased you are.

Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DD
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David D.
Oregonia, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
really great people
easy, fast, reliable and mark atwood is the best
Recomendado
Douglas B. de Voss Hyundai respondió el 08/18/2017 11:55 AM

Hello,

Thank you for your Great review of our service department and team. We appreciate your business and kind words about Mark, I will be sure and share this with him.

Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JS
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Jean S.
Wilmington, OH
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Nice people
Wonderful, friendly service reps. Clean and quiet waiting area.
Recomendado
Douglas B. de Voss Hyundai respondió el 08/16/2017 02:23 PM

Hello,

Thank you for your 5-star review of our service department and team. We appreciate your business and kind words about our staff.

Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DA
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David A.
Xenia, OH
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Oil change
Recomendado
Douglas B. de Voss Hyundai respondió el 08/16/2017 02:21 PM

Hello,

Thank you for your Great review of our service department and team. We appreciate your business.

Please let us know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.