MA

MARK A ATWOOD

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(890 reviews)
85

JL
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John L.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/19/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick,friendly,and professional
Great service
Recomendado
Douglas B. de Voss Hyundai respondió el 01/20/2020 05:14 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

LA
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Lisa A.
Sugarcrk Township, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Voss Hyundai does a great job, they are upfront with cost and are always very quick getting my car finished.
Recomendado
Douglas B. de Voss Hyundai respondió el 01/17/2020 11:11 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

RB
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Robert B.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service profestionals
Always a very good service experience
Recomendado
Douglas B. de Voss Hyundai respondió el 01/14/2020 01:08 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
New Lebanon, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
EVERYONE WAS SUPER HELPFUL, PROFESSIONAL, FRIENDLY & KIND!!
OUR SALESMAN HAS GONE FAR BEYOND THE CALL OF DUTY TO HELP US FIND THE BEST CAR FOR US. HE HAS CONTINUED TO BE AVAILABLE TO HELP US LEARN THE DETAILS OF FEATURES ON OUR SONATA. FINANCE MANAGER PATIENTLY & PROFESSIONALLY REWROTE THE PAPERS TO GET THE MOST BENEFIT FOR US.
AT 150 MILES WE PICKED UP A NAIL AND RUINED A TIRE.
SERVICE DEPARTMENT WAS EXCELLENT, & VERY KIND IN GIVING ME A RIDE HOME, 30 MILES AWAY, SINCE THE NEEDED TIRE WAS NOT IN STOCK.
THANKS TO ALL FOR MAKING THIS PURCHASE A GREAT EXPERIENCE!!
Recomendado
Douglas B. de Voss Hyundai respondió el 01/14/2020 06:38 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JD
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Judith D.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The kindness of Mark
Great people and service always
Recomendado
Douglas B. de Voss Hyundai respondió el 01/09/2020 02:42 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

CS
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Carol S.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The customer service was great.
My customer interface was Mark Attwood. Mark provided me with a courteous and happy experience. I was asked if I wanted a loaner car or be driven home, since my SUV would not be ready until the next day. There appears to be no problems from the work that was provided. Yes, I am very happy with my SUV repair experience with Voss.
Recomendado
Douglas B. de Voss Hyundai respondió el 01/05/2020 10:31 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

LR
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Linda R.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/31/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Another great service visit!
Great efficiency, communication and friendliness. Appreciate your service!
Recomendado
Douglas B. de Voss Hyundai respondió el 01/02/2020 05:01 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

CB
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Charles B.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Tire repair
Mark always takes care of me; I'm sure he is the same with everyone, and that's why I've been a client for many years!
Recomendado
Douglas B. de Voss Hyundai respondió el 12/19/2019 09:29 AM

Good Afternoon,

 Thank you for your continued business and your 5-star review of our service team. Please let us know if you have any questions about the service that we completed.

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

BS
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Brian S.
Sugarcrk Township, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome service!
Great price and customer service was excellent.
Recomendado
Douglas B. de Voss Hyundai respondió el 12/17/2019 01:26 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Middletown, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service was what I expected
Friendly on time as promised highly recommend Voss
Recomendado
Douglas B. de Voss Hyundai respondió el 12/13/2019 11:23 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JL
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Jon L.
Sugarcrk Township, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Routine Oil Change
I didn't a appointment, however they were able work me in while I waited. great service.
Recomendado
Douglas B. de Voss Hyundai respondió el 12/12/2019 02:31 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
New Lebanon, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/09/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good Service
I do like coming to Voss. Everything is checked over and good information is shared.
Recomendado
Douglas B. de Voss Hyundai respondió el 12/09/2019 11:52 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

JS
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John S.
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Great service,friendly staff, very fair pricing
Recomendado
Douglas B. de Voss Hyundai respondió el 12/06/2019 03:37 PM

Good Evening,

   Thank you for your business and great review of our service team. Please let us know if you have any questions about the service that we completed.

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

ML
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Mike L.
Sugarcrk Township, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Wiring repair
The problem appears to be fixed.
Recomendado
Douglas B. de Voss Hyundai respondió el 11/26/2019 02:05 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall repair
Excellent service
Recomendado
Douglas B. de Voss Hyundai respondió el 11/26/2019 02:04 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
flat tire
Got me in asap; patched my flat within an hour, and I was on my way. Can't ask for better than that.
Recomendado
Douglas B. de Voss Hyundai respondió el 11/25/2019 05:22 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

TB
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Timothy B.
West Alexandria, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/22/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Very professional and courteous. Car was done when they said it would.
Recomendado
Douglas B. de Voss Hyundai respondió el 11/25/2019 05:20 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Great service
Recomendado
Douglas B. de Voss Hyundai respondió el 11/22/2019 02:27 PM

Good Evening,

 Thank you for your business and great review of our service team. Please let us know if you have any questions about the service that we completed.

 Thank you, 

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SJ
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Sherease J.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always great!
This is an awesome dealership, I bought my car from Aziza and have it serviced here as well and the level of customer service in the service department is superb, my next car will be purchased from here as well!!
Recomendado
Douglas B. de Voss Hyundai respondió el 11/18/2019 05:24 AM

Good Morning,

    Thank you for your business and great review of our team. Please let us know if you have any questions about the service that we completed.

 Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SS
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Sheri S.
Lebanon, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Consistently Top Notch
We have bought 3 vehicles from this dealership based on this excellent maintenance department. Employees are polite, helpful and professional. As a senior citizen I have owned many cars and subsequently needed maintenance on a variety of makes and models. Voss Hyundai Centerville IS the best.by far.
Recomendado
Douglas B. de Voss Hyundai respondió el 11/13/2019 05:43 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.