MA

MARK A ATWOOD

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(890 reviews)
85

NM
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Nathaniel M.
Trenton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
.
Recomendado
Douglas B. de Voss Hyundai respondió el 06/02/2021 04:49 AM

Good Morning Nate,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team. 

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DD
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David D.
Oregonia, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Really great dealership and a better service department
A dealership is only as good as its service department and Voss Hyundai has the best service department you will ever find.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/14/2021 04:46 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

SR
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Steven R.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/10/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Voss is Boss!
I felt very comfortable buying a car from Voss. The salesman was very knowledgeable and I felt no pressure during the entire process. The service department is wonderful! They were extremely courteous and thorough in answering questions and explaining any concerns I had. It was also very easy to schedule an appointment for maintenance.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/11/2021 04:53 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

KW
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Kim W.
Springboro, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Over And Above
On several occasions a member of the Voss Hyundai Service Team have gone out of their way to respond to one of my questions via email — after working hours. To me, this is customer service and care at its highest level.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/10/2021 04:44 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your continued business and your 5-star review of our service department and team. I will make sure each of the team members know how pleased you are with their efforts.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/30/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great place to do business
From sales to service the staff was outstanding! I have no doubt I will return to Voss for my next vehicle.
Recomendado
Douglas B. de Voss Hyundai respondió el 05/03/2021 04:43 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Fairborn, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good people
Good service
Recomendado
Douglas B. de Voss Hyundai respondió el 04/29/2021 02:27 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

MM
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Mary M.
Wilmington, OH
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2021
cliente verificadoCliente Verificado
Categoría: Service
Sunata Hyundai
I am elderly and a widow and know nothing about cars, when my husband passed away Mark told me he would advise me on my car care and I have never been disapointed or overcharged. You know some places do tell widows they need work done that they don't need. I have never had to worry about that. Mark always has time to talk to me about my car and doesn't lead me astray.
Recomendado
Empleados con los que trabajó

MM
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Mary M.
Wilmington, OH
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2021
cliente verificadoCliente Verificado
Categoría: Service
Sunata Hyundai
I am elderly and a widow and know nothing about cars, when my husband passed away Mark told me he would advise me on my car care and I have never been disapointed or overcharged. You know some places do tell widows they need work done that they don't need. I have never had to worry about that. Mark always has time to talk to me about my car and doesn't lead me astray.
Recomendado

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/17/2021
Tipo de Servicio: Maintenance
Categoría: Service
I trust Mark Atwood at Centerville Hyundai
I am an elderly widow lady who knows nothing about cars. When my husband passed away Mark said he would always make sure they took the best care of my car and needs. I feel confident he was being honest and I like talking to him. I have never had a bad experiance or had to pay for something I didn't need. I hope he never changes jobs!
Recomendado
Douglas B. de Voss Hyundai respondió el 04/17/2021 05:12 AM

Good Morning,
     I would like to call and follow up about your service expedience with us.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

BS
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Brian S.
Sugarcrk Township, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/16/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Love my Hyundai
The brand I trust 2006 and 2016 Accent and now a 2020 Elantra I am extremely satisfied. Voss Hyundai is the best.
Recomendado
Douglas B. de Voss Hyundai respondió el 04/17/2021 05:16 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DJ
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Donqualle J.
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Loved the service Hyundai provides, will definitely be back again.
Recomendado
Douglas B. de Voss Hyundai respondió el 03/30/2021 11:00 AM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

GH
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George H.
Huber Heights, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great staff and service!
Great staff and service along with fast appointment times!
Recomendado
Douglas B. de Voss Hyundai respondió el 03/30/2021 04:43 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

DB
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Daniel B.
Miamisburg, OH
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
03/18/2021
Tipo de Servicio: Maintenance
Categoría: Service
Douglas B. de Voss Hyundai respondió el 03/18/2021 12:45 PM

Good Afternoon,
     Thank you for the opportunity to go over your survey. We appreciate your time and your feedback.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Sugarcrk Township, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Most reasonable oil change yet
We moved here from out of state, and after taking the vehicle to a local place.. we brought it here and got faster service for half the price!
Recomendado
Douglas B. de Voss Hyundai respondió el 03/15/2021 04:42 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team. Please feel free to stop in at anytime and we will gladly take your Tucson through the car wash. 

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service visit
Exceptional work by a most talented staff.
Recomendado
Douglas B. de Voss Hyundai respondió el 03/10/2021 04:42 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

LM
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Larry M.
Dayton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
My wife and I have always received excellent service from everyone at Voss Hyundai.
Recomendado
Douglas B. de Voss Hyundai respondió el 03/09/2021 06:56 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your continued business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

BD
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Beverly D.
Springboro, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer services hat is the best I’ve ever had
Mark Atwood and Justin could write the book on how to excel in customer care. The are friendly, knowledgeable and caring employees. Part of my decision to buy another Hyundai would be due to these excellent men and their willingness to help me with my car.
And the mechanics consistently to a great job.
Recomendado
Douglas B. de Voss Hyundai respondió el 03/03/2021 04:52 AM

Good Morning,

     Thank you for your continued business with us. We appreciate your feedback about your service experience.
     Please let us know if you have any questions about the service that we completed. I will be sure the team knows how pleased you are with their efforts.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

EK
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Evan K.
Centerville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/01/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
good customer service
good service nice facility
Recomendado
Douglas B. de Voss Hyundai respondió el 03/02/2021 04:51 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your 5-Star review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

NM
gravatar
Nathaniel M.
Trenton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/02/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service
Recomendado
Douglas B. de Voss Hyundai respondió el 02/02/2021 12:48 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

Cliente verificado
Miamisburg, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
People
The People and service make Voss a great place to take care of my cars maintenance
No Recomendado
Douglas B. de Voss Hyundai respondió el 01/29/2021 04:58 AM

Good Morning,


Thank you for taking the time to take this survey. We appreciate your business and your Great review of our service team.
I will get with Mark and get him a replacement mask this morning, thank you for sending in your concerns.


Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó

RC
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Robert C.
Springboro, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
You Can Count On Them
Honest and friendly people that take good care of your cars. I have found their pricing to be fair also.
Recomendado
Douglas B. de Voss Hyundai respondió el 01/28/2021 01:37 PM

Good Afternoon,


Thank you for taking the time to take this survey. We appreciate your business and your 5-star review of our service department and team.

Please let myself or any of the team know if you have any questions about the service that we completed.

Thank you,

Douglas Brush
Service Manager
Voss Hyundai 
937-428-2448
DougBrush@vossauto.net
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.