LM

LOGAN T MANKE

Van Horn Hyundai Fond Du Lac

Calificación General

4.9

(53 reviews)

84

Reseñas de LOGAN T MANKE

KK

Kelly K.

Fond Du Lac, WI

2020 Hyundai Tucson

02/08/2022

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Great Service

Went in for an oil change. They got me right in and out. Very professional and courteous as always.

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 02/09/2022 07:48 AM

Hi, Kelly!

Thank you so much for the kind feedback and for taking the time to return our survey! It is always a pleasure to see you! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit when you were in for service! It is always a pleasure to see you and your Hyundai! We truly do care about you, your Hyundai, and every experience you have here and are so happy to see you had a great service visit!

As always, thank you for choosing us and we look forward to keeping you safely on the road for many miles to come!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

BH

Bruce H.

Germantown, WI

2021 Hyundai Santa Fe

01/27/2022

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Great service

Van horn is a class act and represent the Hyundai brand with pride. Their service department, is awesome Logan,Ben and their team should be commended for their efforts.

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 01/31/2022 09:55 AM

Hi, Bruce!

We cannot thank you enough for your stellar review and fantastic feedback regarding our service center and team! Guests like you make us love what we do! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit when you were in for service! It is always a pleasure to see you and your Hyundai! We truly do care about you, your Hyundai, and every experience you have here and are so happy to see you had a great service visit!

As always, thank you for choosing us and we look forward to keeping you safely on the road for many miles to come!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

JP

James P.

Waupun, WI

2008 Hyundai Accent

01/18/2022

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

extremely professional and courteous

Here for a maintenance visit. Logan right on the job getting me started and checking me in. Logan very helpful in notifying me of a possible issue that fortunately turned out to not be a problem. Soon after I was on my way home. Thanks so much for all your hard work!

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 01/19/2022 05:55 AM

Hi, James!

I can attest that Logan looks forwards to your appointments here at Van Horn Hyundai Service! It is always a pleasure to see you and your Hyundai! Thank you for taking the time to leave us your kind feedback regarding your most recent visit here! We truly do care about you, your Hyundai, and every experience you have here! Please know we are always working to improve your experience here at Van Horn Hyundai of Fond du Lac! We truly strive for an exceptional experience every time you are here!

As always, thank you for choosing us and we look forward to helping keep you safely on the road for many miles!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

Cliente verificado

Fond Du Lac, WI

2017 Hyundai Santa Fe Sport

01/07/2022

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Service we can depend on!

Needed service on our vehicle before we traveled down south & they worked us into the schedule. Thanks.

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 01/11/2022 01:26 PM

Hello!

We were so happy to get you squeezed in before your trip down south! Thank you for the positive feedback! We truly do care about you, your Hyundai, and every experience you have here and are so happy to see you had a great service visit! Thank you for taking the time to return our survey with a perfect score! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit!

As always, thank you for choosing us and we look forward to helping keep you safely on the road for many miles!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

Cliente verificado

Ripon, WI

2019 Hyundai Tucson

01/06/2022

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Mr

More than satisfied with service.

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 01/06/2022 07:14 AM

Hello!

Thank you for taking the time to return our survey with such kind feedback! We truly do care about you, your Hyundai, and every experience you have here and are so happy to see you had a great service visit! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit!

As always, thank you for choosing us and we look forward to helping keep you safely on the road for many miles!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

Cliente verificado

Fond Du Lac, WI

2004 Hyundai Santa Fe

12/21/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Exceptional Service

Logan was able to squeeze me in on short notice. Exceptional service all around!

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 12/22/2021 06:44 AM

Hello!

We know just how valuable your time is and do our best to accommodate our guest's busy schedules! We truly do care about you, your Hyundai, and every experience you have here! Thank you for taking the time to return our survey with a perfect score! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit!

As always, thank you for choosing us and we look forward to seeing you next time!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

JP

James P.

Waupun, WI

2008 Hyundai Accent

12/10/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

extremely professional and courteous

Service appointment for a replacement part. Logan was very efficient in coming out to get the car and check me in. A very short time later Logan was driving my car back and checking me out. This was the fastest appointment I ever had. I am so happy to come here as I know I will get top of the line service and feel appreciated as a customer!

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 12/13/2021 08:14 AM

Hi, James!

We are so happy to have you come here as well! It is always a pleasure to see you! Thank you so much for taking the time to return our survey with a perfect score and positive feedback! It means so much to all of us here at Van Horn Hyundai Service! We strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit! We truly care about you, your Hyundai, and every experience you have here at Van Horn Hyundai Service!

As always, thank you for choosing us and we look forward to seeing you next time!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

JF

Jasmine F.

Fond Du Lac, WI

2017 Hyundai Tucson

ReScore Reseña™

11/30/2021

Cliente Verificado

10

Categoría: Service

Outstanding Service

Great service. Friendly Staff. Reasonable prices.

Empleados con los que trabajó

JF

Jasmine F.

Fond Du Lac, WI

2017 Hyundai Tucson

ReScore Reseña™

11/30/2021

Cliente Verificado

10

Categoría: Service

Outstanding Service

Great service. Friendly Staff. Reasonable prices.

Reseña Original

11/30/2021

Tipo de Servicio: Repair

10

Categoría: Service

great service

great service

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 11/30/2021 11:27 AM

Hi, Jasmine!

We are so happy to see you had a great visit when recently in for service with your Hyundai Tucson! We truly do care about you, your Hyundai, and every experience you have here! Thank you for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service! We truly strive for an exceptional experience every time you are here and are so happy to see you had a great visit!

As always, thank you for choosing us and we look forward to seeing you next time!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

Cliente verificado

Ripon, WI

2019 Hyundai Santa Fe

11/29/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Friendly service

Gentleman that helped my husband on our last service visit was awesome! Hope you bring back free car washes with service on our next visit.

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 11/30/2021 09:02 AM

Hello!

I will pass along your stellar feedback to your adviser, Logan! We are very lucky to have him here on our service team! We are so happy to hear you had a great visit when recently in for service with your Hyundai! Thank you for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit!

Unfortunately, we are unable to offer complimentary in-house washes moving forward due to staffing shortages. But, are offering a complimentary gift card for a wash at Jet Stream! I apologize if this was not mentioned at your appointment but, we can get you a card sent out in the mail!

As always, thank you for choosing us and we look forward to seeing you next time!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

MN

Mary N.

Fond Du Lac, WI

2015 Hyundai Accent

11/19/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Always amazing!!

Fast, precise, friendly staff, great service. Been taking our car here for over 5 years, will never take it anyplace else!

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 11/22/2021 11:23 AM

Hi, Mary!

We cannot thank you enough for your continued patronage throughout the years! It means so much to us! We truly strive for an exceptional experience every time you are here and are so happy to have continued to earn your business! It was our absolute pleasure to work with you again when your Hyundai was here for service! Thank you for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service!

As always, thank you for choosing us and we look forward to seeing you next time!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

BN

Blaine N.

Montello, WI

2020 Hyundai Palisade

11/16/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Great service at Van Horn!

Friendly staff…clean facility…great hospitality! When you arrive at Van Horn you are important to them.

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 11/18/2021 12:04 PM

Hi, Blaine!

When you are here, you ARE family! We cannot thank you enough for the wonderful feedback! We truly strive for an exceptional experience every time you are here and are so happy to have earned your business with our friendliness and professionalism! It was our absolute pleasure to work with you again when your Hyundai was here for service! We are so happy to see you had another great experience here with us! Thank you for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service!

As always, thank you for choosing us and we look forward to seeing you next time!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

DO

David O.

Fond Du Lac, WI

2020 Hyundai Kona

11/11/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

20000 mile check in

Arrived early and was greeted immediately…2 her service date was done a little early and was completed and on my way…quick prompt service..,always a happy customer at Van Horn in FDL

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 11/11/2021 12:19 PM

Hi, David!

I will pass along your kind words to Logan! We are very lucky to have him here on our service team! We are so happy to see you had another great appointment here with us! Thank you so much for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service! We were so happy to see you for service with your 2020 Hyundai Kona! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit!

As always, thank you for choosing us and we look forward to seeing you next time!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

AI

Andrea I.

Fond Du Lac, WI

2014 Hyundai Elantra

10/29/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Exceptional Service

Logan is always friendly and helpful! If I am unsure of something that I don't understand, he always helps me out.
Austin helped me with my tire situation and gave me helpful suggestions as what to do!

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 10/30/2021 07:51 AM

Hi, Andrea!

I will pass along your kind words to Logan and Austin! We are very lucky to have them both here on our service team! We are so happy to see you had another great appointment here with us! Thank you so much for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service! We were so happy to see you for service with your 2014 Hyundai Elantra! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit!

As always, thank you for choosing us and we look forward to seeing you next time!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

EF

Erika F.

Fond Du Lac, WI

2019 Hyundai Sonata

10/29/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Always great working with Josh and Eric.

Always a great experience, Josh is always great to work with and so is Eric. Love working with them both when buying a car. My husband also bought a car a day after I did. I will definitely come back when I'm in the market for my next car.

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 10/29/2021 11:11 AM

Hi, Erika!

We cannot thank you enough for your kind words and continued patronage throughout the years! It means so much to us and we are so lucky to have you as part of our Van Horn Hyundai family! From sales to service, we are always striving for an exceptional experience that keeps you coming back!

As always, thank you for choosing us and we look forward to seeing you next time!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

MN

Mary N.

Fond Du Lac, WI

2015 Hyundai Accent

10/25/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Always amazing!!

From the scheduling until we walk out to our car we receive amazing service from all of the employees. We trust them with our car, and always have.

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 10/25/2021 11:52 AM

Hi, Mary!

Thank you so much for the wonderful feedback! It warms our hearts to hear such kind words from our Van Horn family! And thank you for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service! We are so happy to see you had a great visit when you were recently in for service with your 2015 Hyundai Accent! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit!

As always, thank you for choosing us and we look forward to seeing you next time!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

JP

James P.

Waupun, WI

2008 Hyundai Accent

10/22/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

extremely professional and courteous

Here for a maintenance appointment. Logan initiated my visit and answered all my questions in a professional manner. Service wait was brief and I was on my way home. Thank you so much for all your hard work to make customers feel secure that they are getting top of the line service.

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 10/25/2021 11:44 AM

Hi, James!

As always, it was a pleasure to see you! Thank you for the kind feedback! I will pass along your fantastic feedback to your adviser, Logan! We are very lucky to have him here on our service team! We are so happy to see you had a great visit when you were recently in for service with your 2008 Hyundai Accent! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit! Thank you for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service! W

As always, thank you for choosing us and we look forward to seeing you next time!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
niki@fdlhyundai.com . (920) 322-6500

Empleados con los que trabajó

Cliente verificado

North Fond Du Lac, WI

2020 Hyundai Santa Fe

10/21/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

excellent service

They were great to work with!

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 10/25/2021 11:07 AM

Hello!

Thank you for the kind feedback! I will pass along your kind words to your adviser, Logan! We are very lucky to have him here on our service team! We are so happy to see you had a great visit when you were recently in for service with your 2020 Hyundai Santa Fe! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit! Thank you for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service! We will pass along your feedback regarding our call center as well, we are always looking to improve your experience here!

As always, thank you for choosing us and we look forward to seeing you next time!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
niki@fdlhyundai.com . (920) 322-6500

Empleados con los que trabajó

DH

Diane H.

Eden, WI

2020 Hyundai Elantra

10/20/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

satisfied customer

I have been a satisfied customer since 2016. My passenger side headlight was burned out so I checked online & found out that the newer cars have even less room to get your hands in to change the bulb. I also found out that the headlight assembly needs to be removed to change the drivers side bulb. My hands are small, but my fingers are short so I decided to just stop in to see if they could fix the passenger side headlight. I didn't have an appointment. They put new bulbs in both headlights for me!

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 10/20/2021 10:57 AM

Hi, Diane!

It was our pleasure to get you in on the fly for your headlight concern! We are always here and happy to help! We can't thank you enough for your continued patronage througout the years! It means the world to us!

As always, thank you for choosing us and we look forward to seeing you next time!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

PB

Paul B.

Fond Du Lac, WI

2018 Hyundai Santa Fe Sport

09/13/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Excellent and timely service

I was early for the appointment and they took my car in immediately. They were courteous and the work was completed in a timely manner.

Niki M., Service Assistant de Van Horn Hyundai Fond Du Lac respondió el 09/13/2021 07:51 AM

Hi, Paul!

We know just how busy like can get and it is our pleasure to get you and your Hyundai into the shop early if we are able to! We are so glad to see you had another great visit when you were recently here for service! We truly care about you, your Hyundai, and keeping you safely on the road for years to come! Thank you for taking the time to return our survey with a perfect 5 Star score! And as always, thank you for choosing us!

Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road
Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com

Empleados con los que trabajó

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