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LISA SALCEDO

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(52 reviews)
88

JR
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Jose R.
Victorville, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/22/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Fontana hyundai
Desde que llegamos a fontana hyundai nos recibieron con una sonrisa y todo el personal fue muy amable y profesional.
BIANCA S. de Fontana Hyundai respondió el 10/22/2021 11:05 AM

BUENOS DIAS MUCHAS GRACIAS POR LAS CINCO ESTRELLAS SI USTED TIENE PROBLEMAS O PREGUNTAS CON UN SI TE AYUDA CON ALGO SIEMPRE ESTAMOS AQUI PARA AYUDARLES..



BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
(909)371-1850
bsaenz@fontanahyundai.com


FA
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Francisco A.
Perris, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/15/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
2022 Hyundai Sonata SEL PLUS
Brianna was the best! She was very knowledgeable and told me so many things about the car that I didn’t know, even though I had done my own research. Please go see Lisa S, and Brianna R to have the best experience at Fontana Hyundai!!!
VANESSA R., CRM de Fontana Hyundai respondió el 10/15/2021 02:00 PM

Thank you Francisco for your positive feedback! Congratulations on your new car purchase. If you have any further questions or concerns please don't hesitate to reach out to us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM

Cliente verificado
Rialto, CA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/13/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Stopped by to look, ended up leaving with a brand new car
Drove by the new Hyundai in fontana stopped just to check out what was going on and we left with the perfect car
VANESSA R., CRM de Fontana Hyundai respondió el 10/14/2021 09:57 AM

Thank you for your survey return. We appreciate you and your business. If you have any questions please don't ever hesitate to reach out to us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM

NM
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Nathan M.
Highland, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/11/2021
cliente verificadoCliente Verificado
8
Categoría: Sales
Great
Professional
VANESSA R., CRM de Fontana Hyundai respondió el 10/11/2021 01:30 PM

Thank you Nathan for your feedback. Congratulations on your new car purchase. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Empleados con los que trabajó

Cliente verificado
Fontana, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
The Best
Milez never gave up in wanting to sell me the car I wanted and was always optimistic
VANESSA R., CRM de Fontana Hyundai respondió el 10/08/2021 01:27 PM

Thank you Brandon for your 5 star review. Congratulations on your new car purchase! If you have any questions please feel free to contact us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM

SB
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Sabri B.
Highland, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/05/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Amazing Dealership
Roddy and Jake were very personable and helpful. They made my experience easy and made me realize I was dreading the buying process for no reason. They were able to get me in the exact car I wanted for a comfortable price and in a way shorter amount of time than I anticipated. Fontana Hyundai and it’s employees should be an example for every other car dealership out there.
VANESSA R., CRM de Fontana Hyundai respondió el 10/05/2021 10:39 AM

We appreciate your business Sabri! Thank you for trusting us with your new car purchase. Don't ever hesitate to reach out to us with any questions. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Empleados con los que trabajó

RG
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Raul G.
Fontana, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/01/2021
cliente verificadoCliente Verificado
0
Categoría: Sales
Shady finance personal
Be careful when signing the contract make sure they present the pre contract disclosure to you before you sign final contract.
VANESSA R., CRM de Fontana Hyundai respondió el 10/05/2021 10:31 AM

Hi Raul I apologize for the inconvenience as to what happen that day. If there is anything that we can do to try and make it right please call me here at the dealership and ask to be transferred to Vanessa. I will definitely have a discussion with Finance and see what happen.  

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Empleados con los que trabajó

Cliente verificado
Hesperia, CA
2022 Hyundai Elantra Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/28/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Javier was amazing
Awesome and great experience will recommend to friends and family
VANESSA R., CRM de Fontana Hyundai respondió el 09/28/2021 01:26 PM

Thank you for your 5 star review! Congratulations on your new car purchase! 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Empleados con los que trabajó

JP
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Jayavardhan P.
Mountain View, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Great experience
This was the easiest dealership I have worked with. I had a wonderful experience purchasing a Tucson 2022.
VANESSA R., CRM de Fontana Hyundai respondió el 09/27/2021 01:51 PM

Thank you Jayavardhan for your feedback. Congratulations on your new car purchase if you have any questions please don't ever hesitate to reach out to us!  

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Empleados con los que trabajó

RG
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Raul G.
Fontana, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/24/2021
cliente verificadoCliente Verificado
8
Categoría: Sales
The environment was impeccable
Everyone at the dealership was really inviting and accommodating. I never felt to pressured to buy a car. The environment of the dealership was impeccable.
VANESSA R., CRM de Fontana Hyundai respondió el 09/24/2021 03:43 PM

Thank you Raul for your 5 star! If you have any questions regarding your new vehicle please feel free to contact us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Empleados con los que trabajó

PC
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Perla C.
Fontana, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/19/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Excelente
El servicio proveído por el personal de Hyundai es excelente se preocupan por darte las mejores facilidades posibles ??
VANESSA R., CRM de Fontana Hyundai respondió el 09/20/2021 01:43 PM

Gracias Perla! Congratulations on your new car! 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Empleados con los que trabajó

JB
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Jazmine B.
Fontana, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Monthly Childcare
This place is AMAZING! Not only is the Hyundai warranty package outstanding but the whole entire staff is friendly, polite, and helpful. Out of all their staff, I truly appreciate Milez and Roddy. I needed a new car for my business called “Monthly Childcare,” and they were able to help me retrieve a car at a reasonable price. Thank Hyundai!!
VANESSA R., CRM de Fontana Hyundai respondió el 09/20/2021 01:42 PM

Thank you so much Jazmine for your positive feedback! 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM

AW
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Antoinette W.
Fontana, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Friendly, Clean and Helpful
The facilities were clean and accommodating. The inventory selection was great. The staff were all friendly, knowledgeable, and willfully helpful.
VANESSA R., CRM de Fontana Hyundai respondió el 09/16/2021 11:23 AM

Thank you so much for your 5 star rating! Congratulations on your new car purchase! Please don't ever hesitate to contact us. 

VANESSA RAMIREZ CUSTOMER RELATIONS MANAGER 909-371-1850 VRAMIREZ@FONTANAMAZDA.COM
Empleados con los que trabajó

MM
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Madison M.
Fontana, CA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/13/2021
cliente verificadoCliente Verificado
6
Categoría: Sales
Great job Carlos!
Carlos did amazing!

MM
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Madison M.
Fontana, CA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/13/2021
cliente verificadoCliente Verificado
6
Categoría: Sales
Great job Carlos!
Carlos did amazing!

Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/01/2021
5
Categoría: Sales
Okay
Overall, an okay experience. My dealer was nice and I got an incredible car for a pretty decent price. The down side was they had to have me come back in to sign paperwork they had forgotten about, not once but twice... The second time I came in, they did fill up my car however. In addition, they spelled my name wrong for the Hyundai online profile. So instead of Madison they spelled it "Maddison"....
LORRAINE M. de Fontana Hyundai respondió el 09/01/2021 04:39 PM

Good afternoon Ms.Madison I apologize for the inconivnece.  Here at Fontana Hyundai, we want to provide the best customer satisfaction to all of our customers. If there is anything that we can do to improve your experience with us please feel free to reach out to our customer relations manager Vanessa @ 909-802-6869

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.