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LISA SALCEDO

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(52 reviews)
88

DM
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Deborah M.
San Bernardino, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Great Experience
The Sales Person, Millez Boston helped make the purchase of our new car very Pleasant. He was very knowledgeable in regards to the vehicle we purchased, gave us great insight and took the time to show us all the great features and how they function, never felt rushed. A very welcomed and warm atmosphere. Thank you Hyundai Fontana!
BIANCA S. de Fontana Hyundai respondió el 01/10/2022 03:46 PM

good afternoon deborah thank you for filling out our survey we appreciate our customers feedback..if you have any questions or concerns we are always here to help you.


Bianca Saenz 
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850


Cliente verificado
Fontana, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/27/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Valeria was a great salesperson
Valeria was very helpful and knowledgeable on the Tucson
BIANCA S. de Fontana Hyundai respondió el 12/27/2021 04:08 PM

good afternoon thank you for taking the to fill out our survey we appreciate our customers feedback an that their experience here was a good one.. if you have any questions or concerns we are here to help you...


bianca saenz
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850


LL
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Lisa L.
Los Angeles, CA
2022 Hyundai Ioniq Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Great sales person
Was a great sales person and a nice clean dealership
BIANCA S. de Fontana Hyundai respondió el 12/27/2021 08:35 AM

good morning lisa thank you for the 5 star we our happy to see your experience here was a good one we are always happy to here our customers our happy .. if you have any questions or concerns we are here to help ..



bianca saenz
customer relations manager
(909)371-1850
bsaenz@fontanahyundai.com

 

Empleados con los que trabajó

TS
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Tammerin S.
Fontana, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/24/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Love my new car
I had a great experience at Fontana Hyundai. Benji did a great job and was highly professional and very friendly. Roddie was great as well . Looking forward to returning for service on my vehicle . If you are in the market for a car give them a shot . They are a great dealership and do not pressure you .
BIANCA S. de Fontana Hyundai respondió el 12/27/2021 08:22 AM

good morning tammerin thank you for taking the time to fill out our survey an for your positive feedback we appreciate our customers feed back..if you have any questions or concerns we are always here to help..


bianca saenz
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850


Cliente verificado
Highland, CA
2022 Hyundai Ioniq Phev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Going to a dealership wasn't a nightmare!?
We shopped at multiple car dealerships and the Fontana Hyundai dealership stood out as the best combination of friendliness and competence. Miles Boston and Roddy were a pleasure to work with.
BIANCA S. de Fontana Hyundai respondió el 12/22/2021 03:15 PM

  good afternoon thanks for the positive feedback we appreciate your time for filling out our survey .. if you have any questions or concerns we are always her to help you..


bianca saenz
customer relations manager
bsaenz@fontanahyundai.com

Empleados con los que trabajó

Cliente verificado
CA
2022 Hyundai Ioniq Phev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Na
Na
BIANCA S. de Fontana Hyundai respondió el 12/21/2021 08:54 AM

good morning thank you for your time in filling out our survey we appreciate your positive feedback your feedback is valuable to our dealership ..if you have any questions or concerns we are always here to help you..

bianca saenz 
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850


Cliente verificado
Calimesa, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/18/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Customer 2021 December
Thank you Hyundai Fontana for getting me into a sport car that I want it was worth the wait. They treat you like family and they do everything they can to get you a car of your choice I give 100 stars ?
BIANCA S. de Fontana Hyundai respondió el 12/20/2021 08:43 AM

good morning thank you for your 5 stars its good to hear our customers have a good experience here at our dealership..if you have any questions or concerns we are always here to help you..



bianca saenz
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850


Cliente verificado
Rialto, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Great experience
Very satisfied with my experience
BIANCA S. de Fontana Hyundai respondió el 12/17/2021 03:51 PM

good afternoon laura thank you for your time thank you for your 5 star we are happy to hear your experience here was was a good one ..if you ever have any questions or concerns we are here to help you..


bianca saenz
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850


Cliente verificado
Claremont, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/07/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Valerie was outstanding. Would buy from her again
Had an overall excellent expierance. Just didn't like not getting the invoi e price when I asked for it. Got it after agreement on price and then I asked why don't I just go through Costco to get a final price. That when JC sId that's what he does. I was very surprised to hear that and Ctua l y I was nature that I got a Costco price.
BIANCA S. de Fontana Hyundai respondió el 12/08/2021 10:06 AM

GOOD MORNING THANK YOU FOR TAKING THE TIME TO FILL OUT OUR SURVEY WE ALWAYS APPRECIATE OUR CUSTOMER'S POSITIVE FEEDBACK. IF YOU EVER HAVE ANY QUESTIONS OR CONCERNS WE ARE HERE TO HELP YOU.



BIANCA SAENZ
CUSTOMER RELATIONS MANAGER 
BSAENZ@FONTANAHYUNDAI.COM
(909)371-1850 


DL
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Donette L.
Montclair, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/05/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Stellar Experience
The floor staff personnel (Milez) did a stellar job. With the upper manager (Jose) it was a little back-and-forth regarding haggling on the price.
BIANCA S. de Fontana Hyundai respondió el 12/06/2021 08:19 AM

GOOD MORNING DONETTE THANK YOU FOR TAKING THE TIME TO FILL OUT OUR SURVEY YOUR FEEDBACK IS IMPORTANT TO OUR DEALERSHIP . IF YOU EVER HAVE ANY QUESTIONS OR CONCERNS WE ARE ALWAYS HERE TO HELP YOU..


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
BSAENZ@FONTANAHYYUNDAI.COM
(909)371-1850 


KJ
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Karen J.
Stevenson Ranch, CA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/30/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Amazing Follow up
Satisfied with the follow up phone call from Vanessa and Miles

KJ
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Karen J.
Stevenson Ranch, CA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/30/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Amazing Follow up
Satisfied with the follow up phone call from Vanessa and Miles

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/30/2021
10
Categoría: Sales
I love Milez
BEST EVER DEALER IN THE WORLD
LORRAINE M. de Fontana Hyundai respondió el 11/30/2021 02:02 PM

Thank you Karen for your review. 


SL
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Sangho L.
CA
2022 Hyundai Ioniq Phev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Very Pleased
We needed a PHEV or full EV but had a hard time to get it done. Our shopping experience at Fontana Hyundai was exceptional, and we ended up with a good deal. Benjamin was very professional, knowledgable, and helped us a lot go through the details of everything we needed to know. The dealership is very clean, well-equipped, and operated by very friendly staffs. We would definitely visit the dealership for any future services and car demands.
BIANCA S. de Fontana Hyundai respondió el 11/30/2021 09:31 AM

GOOD MORNING SANGHO THANK YOU FOR TAKING THE TIME TO FILL OUT OUR SURVEY YOUR FEEDBACK IS IMPORTANT TO US ..IF YOU EVER HAVE ANY QUESTIONS OR CONCERNS WE ARE ALWAY HERE TO HELP ..


BIANCA SAENZ 
CUSTOMER RELATIONS MANAGER 
BSAENZ@FONTANAHYUNDAI.COM
(909)371-1850


AA
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Angel A.
San Bernardino, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2021
cliente verificadoCliente Verificado
8
Categoría: Sales
Knowledge
We worked out a deal that benefited both customer and dealership they pulled out all the punches to make sure I walk out with a new car and felt satisfied I made a comfortable choice. I am happy with my purchase and comfortable with my payments thank you Fontana Hyundai
BIANCA S. de Fontana Hyundai respondió el 11/29/2021 03:57 PM

GOOD AFTER NOON ANGEL THANK YOU FOR YOUR 5 STARS WE APPRECIATE YOUR TIME IN TAKING OUR SURVEY..IF YOU EVER HAVE ANY QUESTIONS OR CONCERNS WE ARE HERE TO HELP. 



BIANCA SAENZ
CUSTOMER RELATIONS MANAGER 
(909)371-1850
BSAENZ@FONTANAHYUNDAI.COM


PF
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Pamela F.
Murrieta, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2021
cliente verificadoCliente Verificado
9
Categoría: Sales
Trevor Clark is the reason I purchased
I wanted a car, but driving to the dealership with a 8 month old baby wasn’t an option. Trevor pushed his finance manager and worked the entire deal over the phone and via email for me. He even delivered my new car to my home all the way in Murrieta. I never even had to set foot in the dealership. Hands down amazing experience working with Trevor Clark. Will absolutely buy there again because of him.
BIANCA S. de Fontana Hyundai respondió el 11/19/2021 04:53 PM

GOOD AFTERNOON PAMELA WE APPRECIATE YOUR 5 STAR YOUR FEEDBACK IS VERY IMPORTANT TO OUR DEALERSHIP.IF YOU EVER HAVE ANY QUESTIONS OR CONCERNS WE ARE ALWAYS HERE TO HELP OUR CUSTOMERS. 


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
BSAENZ@FONTANAHYUNDAI.COM


Cliente verificado
Rialto, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Nice experience
Over all I had a very good experience with Fontana Hyundai. My salesperson was profesional and friendly.The staff were all helpful.
BIANCA S. de Fontana Hyundai respondió el 11/19/2021 04:50 PM

THANK YOU SO MUCH FOR FOR YOUR 5 STAR WE FONTANA HYUNDAI APPRECIATE YOUR POSITIVE FEEDBACK WE LOVE TO KNOW YOUR EXPERIENCE HERE WAS GREAT.IF YOU HAVE ANY QUESTIONS OR CONCERNS WE ARE ALWAYS HERE TO HELP YOU.. 


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
BSAENZ@FONTANAHYUNDAI.COM
(909)371-1850


AG
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Andrew G.
Angelus Oaks, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Great service
Sales person was very helpful and friendly
BIANCA S. de Fontana Hyundai respondió el 10/27/2021 08:19 AM

GOOD MORNING ANDREW CONGRATULATION'S ON YOUR NEW CAR THANK YOU SO MUCH FOR YOUR 5 STAR . IF YOU HAVE ANY QUESTION'S OR CONCERNS FEEL FREE TO GIVE US A CALL .


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
(909)371-1850
bsaenz@fontanahyundai.com
 


Cliente verificado
Montclair, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Amazing team!
Everybody at the Fontana Hyundai location were all amazing and welcoming.
Walked out with a Hyundai Venue which I love so much after searching for months.
BIANCA S. de Fontana Hyundai respondió el 10/27/2021 08:13 AM

GOOD MORNING THANK YOU FOR YOUR POSITIVE FEED BACK TREATING OUR CUSTOMER'S TO EXCELLENT SERVICE IS ALWAY'S OUR PRIORITY.. IF YOU EVER HAVE ANY QUESTION'S OR CONCERN'S WE ARE ALWAYS HERE TO HELP YOU .


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
(909)371-1850
bsaenz@fontanahyundai.com


SI
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Sati I.
Sherman Oaks, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/22/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Sales person
Benjamin has excellant service.
BIANCA S. de Fontana Hyundai respondió el 10/25/2021 08:31 AM

GOOD MORNING SATI CONGRATULATION'S ON YOUR NEW VEHICEL THANK YOU SO MUCH FOR TAKING YOUR TIME ON TAKING OUR SURVEY WE APRECIATE YOUR TIME AND YOUR FEEDBACK IT IS REALLY IMPORTANT TO US ... IF YOU EVER HAVE ANY QUESTIONS OR CONCERN'S WE ARE HERE TO HELP YOU..


BIANCA SAENZ
(909)371-1850
CUSTOMER RELATIONS MANAGER 
bsaenz@fontanahyundai.com


RH
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Ronald H.
Fontana, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/22/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Excellent service
Everyone was extremely helpful and did not make us feel pressured to make a decision and they worked very hard at making the deal comfortable for us.
BIANCA S. de Fontana Hyundai respondió el 10/22/2021 11:50 AM

GOOD MORNING THANK YOU FOR YOUR FEEDBACK WE APPRECIATE YOU TAKING THE TIME TO FILL OUT OUR SURVEY.IF YOU HAVE QUESTION'S OR ISSUES WITH ANYTHING WE ARE ALWAYS TO HELP YOU..



BIANCA SAENZ
(909)371-1850
bsaenz@fontanahyundai.com
CUSTOMER RELATIONS MANAGER

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.