KM

KEITH MONDELLO

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(246 reviews)
60

EL
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Eduardo L.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Outstanding Service Dept.
Service dept did a great job with my Tucson. Also had a loaner ready for me so I wouldn't miss work. Thank you Mrs. Buck.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/29/2016 05:35 AM

 We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. Mrs. Cheryl Buck says you are very welcome.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

JO
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James O.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service, friendly people
Quick service on a warranty issue in and out in less than a hour. Replaced tail light assembly that was leaking. Great job.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/28/2016 02:06 PM

We appreciate you sharing your service experience with us and your continued loyalty Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/25/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
God job!
Great staff, could be a little more efficient in car maintenance next time! Thank you.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/27/2016 07:25 AM

We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can continue to improve your service experiences.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

Cliente verificado
Jacksonville, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Get you in and out quickly with good quality work
Great work done efficiently
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/22/2016 01:03 PM

 Thank you for taking the time to share your service experiences with us and we greatly appreciate that you drive quite a distance to service with us.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Going the extra mile
Great customer service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/21/2016 01:53 PM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Empleados con los que trabajó

RL
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Robert L.
Satsuma, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
relaxing.
I thought the service was great.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/20/2016 05:28 AM

 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Empleados con los que trabajó

CR
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Clarence R.
Elkton, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/06/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Review based on previous treatment, subject to future service
This time the treatment was A+
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/06/2016 01:54 PM

 We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St. Augustine. It was a pleasure speaking with you and we greatly appreciate your previous feedback in assisting us with improving our guest's service experience.

Sincerely,
Service Team
Hyundai of St. Augustine

Empleados con los que trabajó

JG
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James G.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/27/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
HoSA has got it all together!
Work was done when and as expected (maybe even better), free inspection will result in saving on tires.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/28/2016 09:57 AM

 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We enjoy hearing how we are doing.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

DC
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Dennis C.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/27/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always thinking of the customer
My 2011 Sonata needed a new water pump which happened to be on back-order. Since I was waiting for the car, they found me a loaner car that I could use over the weekend, so it worked out OK.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/27/2016 02:10 PM

 Thank you for your kind words and continued loyalty to Hyundai of St Augustine. We are glad we could assist you with our service rental/loaner program.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast and professional
Always fast and professional service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/23/2016 05:52 AM

Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
I have come to expect excellent and friendly service. I haven't been disappointed. Thanks!
Recomendado
ANDREW M D. de Hyundai of St. Augustine respondió el 05/18/2016 06:25 AM

Thank you for the kind words and candid feedback. We sincerely appreciate your loyalty to Hyundai of St. Augustine.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2016
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Dealership, friendly. Took us right in. Got there early with no problem.Yes
Yes we would. We moved from South Florida and you are equal to the dealership we left.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/06/2016 02:00 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó

DM
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2016
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great
nice people, seems like good work
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/23/2016 06:39 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.