Soluciones Empresariales
English Español
SureCritic / Concesionario Hyundai / Hyundai of St. Augustine / KEITH MONDELLO
KM

KEITH MONDELLO

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(246 reviews)
60

Reseñas de KEITH MONDELLO

JG
gravatar
Jeri Jo G.
Jacksonville, FL
2015 Hyundai Sonata
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service sucks
See notes
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/10/2017 02:38 PM

Jeri Jo,

 Once again our apologies that you needed tires due to your alignment being out.  If we could have warrantied them for you, we would have. But with over 30,000 miles on them,  the tire manufacturers require annual alignment inspections just for this reason. Congratulations on the new 2017 Sonata you purchased from us.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
KM
KEITH MONDELLO
JF
gravatar
James F.
St. Augustine, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
Cheryl Buck always the best service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/27/2017 01:22 PM

 We appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Thank you to all of our wonderful guests for making us the #1 Customer Satisfaction Hyundai Service Center for the 4th straight quarter!

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
KM
KEITH MONDELLO
SF
gravatar
Scott F.
St. Augustine, FL
2015 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast, thorough and professional!
They are wonderful here. I was running 20 minutes late but they were flexible and very professional. They got the service done as fast as possible to keep me on my schedule.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/21/2017 05:42 AM

We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine. Our sincere condolences to you and we have updated your email as requested.
 
Thank you to all our wonderful guests for making us # 1 in customer satisfaction again for the 4th straight quarter with Hyundai. 

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
MN
gravatar
Marvel N.
Hollister, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/20/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Car Care Review
Courteous service. Personal treatment.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/21/2017 05:40 AM

We greatly appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.
 Thank you to all our wonderful guests for making us # 1 in customer satisfaction again for the 4th straight quarter with Hyundai.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
JP
gravatar
JIMMIE P.
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The people
Outstanding service
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/10/2017 07:06 AM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
KM
KEITH MONDELLO
RD
gravatar
Rob D.
Ponte Vedra Beach, FL
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A deaalership in sync
Excellent and well organized. Personnel actually smile and the technician was very accommodating when talking to him
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/07/2017 02:03 PM

Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
DC
gravatar
Dwayne C.
Jacksonville, FL
2012 Hyundai Genesis
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2017
cliente verificadoCliente Verificado
Categoría: Service
Quick resolution to a previous service issue.
I posted a response to a previuos service call regarding my Genesis. I reached out to the dealership to the service department & spoke with Roger. We discussed my issue & let me know I would hear back from him by the following Monday. Roger let me know that I had nothing to worry about as the dealership would correct the issue. I'm grateful it was resolved in a expeditious manner. Roger has always been spot on & as I explained to him this is the 1st issue I've experienced with prior successful service request. I wanted to give a follow-up review simply because they made it right quickly. Special thanks to Roger & the Management team of Hyundai.
Recomendado
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
JW
gravatar
JOYCE W.
2013 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent dealer, excellent servie
I have never had any issues with this dealer. Their staff is trained well and always friendly. Service is always as expected, and does not take that long, even though there is high volume.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/03/2017 01:48 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
KM
KEITH MONDELLO
DC
gravatar
Dwayne C.
Jacksonville, FL
2012 Hyundai Genesis
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2017
cliente verificadoCliente Verificado
Categoría: Service
Quick resolution to a previous service issue.
I posted a response to a previuos service call regarding my Genesis. I reached out to the dealership to the service department & spoke with Roger. We discussed my issue & let me know I would hear back from him by the following Monday. Roger let me know that I had nothing to worry about as the dealership would correct the issue. I'm grateful it was resolved in a expeditious manner. Roger has always been spot on & as I explained to him this is the 1st issue I've experienced with prior successful service request. I wanted to give a follow-up review simply because they made it right quickly. Special thanks to Roger & the Management team of Hyundai.
Recomendado
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/03/2017
Tipo de Servicio: Repair
Categoría: Service
Service is normally good
My past visit resulted in damage to the left rear passager side of vehicle. I am still waiting on contact from dealer
No Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/04/2017 06:01 AM

 Thank you for taking the time to speak with Roger today and allowing us to resolve this. We appreciate your patience and understanding and our apologies for any inconvenience this has caused.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
JM
gravatar
John M.
Ponte Vedra, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick Service
Pls read comments
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/23/2017 11:51 AM

 Thank you for taking the time to share your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
DD
gravatar
Douglas D.
St. Augustine, FL
2016 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
The dealership replaced a discolored panel on the car quickly and with no hassles. Great experience.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/20/2017 06:20 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
JL
gravatar
Judith L.
St. Augustine, FL
2006 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Real good service.
Service is good and the people are great ! Been going here since they opened..8 yrs?
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/02/2017 01:12 PM

 Thank you for taking the time to share your service experiences with us and your years of loyalty to Hyundai of St Augustine. We hope your Pittsburgh Penguins win the cup this year.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
KM
KEITH MONDELLO
MM
gravatar
Michael M.
Palm Coast, FL
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Smooth experience
Made an appointment, dropped it off and waited- done in just over an hour.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/02/2017 09:59 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
KM
KEITH MONDELLO
Cliente verificado
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
None
Nothing to say but all went weel as wxpwcted
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/02/2017 09:58 AM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
KM
KEITH MONDELLO
Cliente verificado
Saint Johns, FL
2008 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service nice people!
Good service nice people!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/23/2017 02:50 PM

 Thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
JH
gravatar
James H.
Jacksonville, FL
2011 Hyundai Santa Fe
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/21/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
90000 mile check
Good job
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/22/2017 06:40 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
KM
KEITH MONDELLO
Cliente verificado
2016 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Consistently great service.
As usual, the service was great!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/15/2017 06:53 AM

 Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
KM
KEITH MONDELLO
Cliente verificado
St. Augustine, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service !!!!! as always
Excellent Service !!!!! as always
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/08/2017 05:53 AM

 Thank you for taking the time to share your kind words with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
KM
KEITH MONDELLO
DM
gravatar
David M.
Saint Augustine, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
service
on time & top Q & A
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/01/2017 02:40 PM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
CB
CHERYL BUCK
KM
KEITH MONDELLO
DC
gravatar
David C.
Palm Coast, FL
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Wonderful experience
Friendly people. Great waiting room with fruit, drinks, TV, and internet! And then they wash your car
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/30/2017 06:16 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
KM
KEITH MONDELLO
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.