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Kelly M.

Service Specialist
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(5 reviews)
100

EP
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EVAN P.
Troy, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/04/2025
cliente verificadoCliente Verificado
10
New Tires, Alignment- very satisfied!
I had a great experience with Rocky’s Diesel Service. Had 4 new tires, alignment, and inspections done on my SUV. The customer service provided by both Kelly and Bree from my initial call to follow up and scheduling was very professional and easy. My vehicle was completed on time as promised and so far everything is operating as expectedu. I am satisfied with the product, service, price, and rebates. Would definitely recommend Rocky’s to friends and family.
Bree de Rocky's Diesel Service respondió el 11/05/2025 05:22 AM

It sounds like your SUV is feeling like a new ride with those four shiny tires and a proper alignment. Kelly and Bree are certainly on the ball—guess they deserve a pat on the back for making everything smooth as silk from start to finish. And it's great to know your vehicle is operating perfectly! We appreciate you spreading the word, and if your friends and family take your advice, we'll roll out the welcome mat for them. Safe travels!


JW
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JOHN W.
Troy, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/31/2025
cliente verificadoCliente Verificado
10
Honest
If you’re interested in a shop, who will give you upfront, honest estimates and feedback, then this is your place. Rocky and his whole team are just good hometown people that you feel you can trust. Highly recommend.
Bree de Rocky's Diesel Service respondió el 10/31/2025 08:47 AM

We're glad to hear you had such a positive experience with us! Trust is important, and we appreciate you noticing our team’s dedication to that. Your recommendation means a lot to us, and it’s our pleasure to keep everything running smoothly for our valued customers!Thanks John!!! :-)


JW
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JOHN W.
Troy, OH
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/09/2025
cliente verificadoCliente Verificado
10
Great Shop
Such a great honest shop. Rocky and his entire team from the upfront staff to the guys in the back are top notch. Few shops can be trusted nowadays but this one is straight up. Highly recommend!
Bree de Rocky's Diesel Service respondió el 10/09/2025 01:47 PM

We really appreciate you taking the time to share your experience! It’s great to hear that our team made such a positive impression on you. We believe in honesty, so it’s rewarding to know you felt that trust during your visit. We strive to keep our service top notch, and we’re glad you think we’re hitting the mark. If you ever need anything else, don’t hesitate to reach out. Your recommendation means a lot to us!


KC
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KAREN C.
Troy, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/22/2025
cliente verificadoCliente Verificado
10
Karen C.
Great customer service & team support. Local business growing & does a great job, highly recommend…
Bree de Rocky's Diesel Service respondió el 09/23/2025 02:18 AM

We really appreciate you taking the time to share your thoughts! It's fantastic to hear that our customer service and team support hit the mark for you. As a local business, we aim to keep our engine running smoothly, and it's great to know we're making a positive impact. Your recommendation means a lot to us, and we look forward to continuing to serve our community and keep things rolling!


DW
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DOUG W.
Englewood, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2025
cliente verificadoCliente Verificado
10
Customer Service
My truck was having starter problems and I dropped it off without having an appointment not knowing if it would be fixed the same day. Rocky was able to replace the starter and get me back on the road the same day. I have three vehicles and I have all three of them serviced with Rocky and his team.
Bree de Rocky's Diesel Service respondió el 09/16/2025 02:42 AM

We appreciate you taking the time to share your experience! It sounds like your truck pulled a fast one on you, but we're glad we could play the hero and get it back on the road in no time. We truly value your trust in us to keep all three of your vehicles in tip-top shape. If your trucks ever decide to plot against you again, you know where to find us. Safe travels out there!


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