avatar

Emily W.

Morning Service Advisor
Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(2 reviews)
100

DW
gravatar
DOUG W.
Englewood, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/11/2025
cliente verificadoCliente Verificado
10
All About Service
Driving to work one day and noticed my temperature gauge going up. Come to find out my radiator hose came off and all the coolant ran out. Called Rocky’s said bring it in. Had it towed in got it taken care of same day and had the oil changed at the same time. That’s service.
Bree de Rocky's Diesel Service respondió el 11/11/2025 04:40 AM

It sounds like your day took a bit of a detour, but we're glad we could help steer you back on track! Nothing like a temperature gauge throwing a party to remind you of your car's inner drama. We're pleased to hear we got that radiator hose sorted and even took care of an oil change while we were at it. Thanks Doug!

Empleados con los que trabajó

KC
gravatar
KAREN C.
Troy, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/22/2025
cliente verificadoCliente Verificado
10
Karen C.
Great customer service & team support. Local business growing & does a great job, highly recommend…
Bree de Rocky's Diesel Service respondió el 09/23/2025 02:18 AM

We really appreciate you taking the time to share your thoughts! It's fantastic to hear that our customer service and team support hit the mark for you. As a local business, we aim to keep our engine running smoothly, and it's great to know we're making a positive impact. Your recommendation means a lot to us, and we look forward to continuing to serve our community and keep things rolling!


Mostrando todos 2 Reseña
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.