JW

JUSTIN WORRELL

Hyundai of Wesley Chapel

Calificación General

4.7

(507 reviews)

81

Reseñas de JUSTIN WORRELL

ER

Elvis R.

Tampa, FL

2013 Hyundai Elantra

ReScore Reseña™

02/19/2021

Cliente Verificado

Categoría: Service

tune-up & oil change

Great service as always & customer service would refer to family& friends

Recomendado

Reseña Original

02/10/2021

Tipo de Servicio: Maintenance

Categoría: Service

tune-up & oil change

usually great service,not this time

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 02/10/2021 07:58 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

VP

Vikram P.

Tampa, FL

2020 Hyundai Tucson

11/22/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

No

No review ,too boring

Recomendado

JOHN W C. de Hyundai of Wesley Chapel respondió el 11/23/2020 04:02 AM

Thank you so much for the 5 Star Review Vikram! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó

JM

Jeffrey M.

Tampa, FL

2016 Hyundai Elantra Gt

11/03/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

BAD BATTERY

I had to replace my battery Oct 19. On the 27th my car would take start. Once I got it started I rushed to the dealer (24 miles in 6pm traffic!) I hadn't even put the car in park and the tech came out to replace the battery. It was shipped with a dead cell. Even though it was nearly closing time, they took the time to check the car to make sure there was nothing else going on. They popped the new battery in, and I was on my way! I did have an issue with the roadside assistance, as they wouldn't come into the parking garage where the car was parked, but due to the good advise of one of the dealer staff, we did get it going!

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 11/04/2020 06:59 AM

Thank you so much for the 5 Star Review Jeffrey! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

Land O Lakes, FL

2020 Hyundai Tucson

10/26/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Review

Friendly professional staff
Prompt service
Clean comfortable environment

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 10/27/2020 07:34 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

MT

Marilyn T.

Zephyrhills, FL

2020 Hyundai Tucson

10/23/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

People

For the 4 years that I have been going there the people that work there are very friendly and helpful.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 10/24/2020 05:23 AM

Thank you so much for the 5 Star Review Marilyn! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

Tampa, FL

2020 Hyundai Palisade

10/20/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

They are wonderful

I walked in and the white guy said someone will be right with you, as he literally sat there and did nothing.... the nice black man walked in and assisted me right away. I wish I could remember his name but he was the nicest man. Service was great as always and they even washed my car without me asking which was a plus! I never have any problems coming here and the guys and girls are super polite.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 10/20/2020 12:19 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

DC

Donna C.

Spring Hill, FL

2020 Hyundai Sonata

10/16/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Acceleration problem

Although the service tech could not find the answer to the problem with my 2020 Sonata, they did try and were in communication with Hyundai.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 10/16/2020 08:59 AM

Thank you so much for the 5 Star Review Donna! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

EG

Emily G.

New Port Richey, FL

2015 Hyundai Genesis

10/05/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Amazing dealership all around

Made everything so easy thank you Hyundai of Wesley Chapel

Recomendado

JOHN W C. de Hyundai of Wesley Chapel respondió el 10/05/2020 08:15 AM

Thank you so much for the 5 Star Review Emily! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó

Cliente verificado

Land O Lakes, FL

2020 Hyundai Tucson

09/30/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

The employees are very nice and helpful. Service is great and timely.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 10/01/2020 07:04 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

DV

Donald V.

Riverview, FL

2020 Hyundai Sonata

09/20/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

New Customer Lease and Service

I recently leased my Sonata from Wesley and John Demarco and Will Tousey who are REAL Gentlemen.
The Lease went extremely well and my first Oil service with the 3 year included Maintenance package for my Sonata couldn't have gone any smoother. I was so impressed with all involved being so polite and efficient with the drive up and notification when car was finished and delivered.

Recomendado

JOHN W C. de Hyundai of Wesley Chapel respondió el 09/21/2020 04:08 AM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, John Cate Hyundai of Wesley Chapel Service Drive Manager.

Empleados con los que trabajó

DK

Daniel K.

Spring Hill, FL

2020 Hyundai Elantra Gt

09/02/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Do not deal with Justin

Needs to listen to customers concerns

No Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 09/03/2020 07:09 AM

Thank you so much for taking the time to complete the survey! I apologize you did not have a good experience when your vehicle was in for service. We strive to provide the highest level of service for you and your vehicle. I will be contacting you to discuss your service experience. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

Lutz, FL

2020 Hyundai Santa Fe

08/18/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

It is a very comfortable situation to have your vehicle serviced by Hyundai.

Excellent

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 08/18/2020 12:01 PM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

Cliente verificado

Zephyrhills, FL

2010 Hyundai Santa Fe

08/17/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Wesley Hyundai

As expected.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 08/18/2020 05:31 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

SC

Stephanie C.

Lutz, FL

2020 Hyundai Elantra

08/17/2020

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent service!!!

Justin was amazing!! Hyundai of Wesley Chapel service is great!!

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 08/17/2020 01:08 PM

Thank you so much for the 5 Star Review Stephanie! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

TS

Terry S.

Brooksville, FL

2017 Hyundai Tucson

08/13/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

I always get great service at this location.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 08/14/2020 06:26 AM

Thank you so much for the 5 Star Review Terry! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

LR

Leah R.

Zephyrhills, FL

2018 Hyundai Elantra

08/12/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service

Everyone was very professional and answered all my questions. Also never felt pressured. They actually helped me in my decision making process.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 08/13/2020 05:45 AM

Thank you so much for the 5 Star Review Leah! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

DM

Daniel M.

Land O Lakes, FL

2017 Hyundai Santa Fe Sport

08/07/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

First the location is not too far from my house. It was so easy to get an appointment.

The service charge was great and fair.
Really meet with my budget.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 08/07/2020 12:17 PM

Thank you so much for the 5 Star Review Daniel! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

GS

Gregory S.

Zephyrhills, FL

2020 Hyundai Palisade

08/06/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service Department

Hyundai of Wesley Chapel Service Department is very efficient, especially with ease of appointments and dropping off/picking up the vehicle. I was in and out of the facility within 5 minutes for both drop-off and pick-up.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 08/06/2020 12:57 PM

Thank you so much for the 5 Star Review Gregory! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

TO

Thomas O.

Lakeland, FL

2017 Hyundai Tucson

07/23/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good place to service a car.

Next time I will be more careful reading their coupon. Shop supplies cost need to be clarified. I would suggest a total out-the-door price on offers.
The reason I do service at a dealer is expecting good service from a dealer. To me the work itself is good.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/23/2020 01:41 PM

Thank you so much for taking the time to complete the survey! We look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

DG

Donald G.

Brandon, FL

2018 Hyundai Kona

07/23/2020

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Justin was super in his support.

Recomendado

PAIGE P. de Hyundai of Wesley Chapel respondió el 07/23/2020 11:34 AM

Thank you so much for the 5 Star Review Donald! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Empleados con los que trabajó

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