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SureCritic / Concesionario Hyundai / Lee Johnson Hyundai of Everett / James Woll
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James Woll

Service Advisor
Lee Johnson Hyundai of Everett
James is one of the originals, having been at the dealership since 2017. From drop off to pick up, you are in the best of hands with James. And if you feel your vehicle's repair is a mystery, James is a big Scooby Doo fan, so you know it'll be solved!
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(984 reviews)
84

Reseñas de James Woll

Cliente verificado
Blaine, WA
2014 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service is excellent, very clean store all the way around.
YES !
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:33 AM

Thank you for your business. Looking forward to see you again!

Empleados con los que trabajó
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James Woll
Service Advisor
SG
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Shirley G.
Mukilteo, WA
2008 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/19/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly Staff and Professional
Excellent
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:34 AM

Thank you for your business. Looking forward to see you again!

Empleados con los que trabajó
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James Woll
Service Advisor
KM
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Karen M.
Sultan, WA
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/15/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
Hyundai provides the best customer service.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:35 AM

Thank you for your business. Looking forward to see you again!

Empleados con los que trabajó
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James Woll
Service Advisor
EH
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Eugene H.
Clinton, WA
2014 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always friendly, competent, timely.
Thanks
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:51 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Empleados con los que trabajó
avatar
James Woll
Service Advisor
Cliente verificado
Snohomish, WA
2013 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
friendly , competent, timely
they are always ready for the car, prompt, and have a well appointed waiting area
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 12:12 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó
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James Woll
Service Advisor
PP
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Peter P.
Lake Stevens, WA
2016 Hyundai Veloster
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
04/07/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Dealership doesn't backup salesman's claims
When I bought my 2014 sonata, the salesman told me that as long as I kept the dealer plate frames on the car that my service would be $27.99. This was not backed as I now pay $40.00
No Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/11/2017 02:23 PM

Peter,
I will be contacting you soon.

Thanks  you
Cliff Hutton
Service Manager

Empleados con los que trabajó
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James Woll
Service Advisor
RC
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ROSANNE C.
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The people that work here.
Great sevice!
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:41 AM

Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó
avatar
James Woll
Service Advisor
SM
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Shirley M.
Bothell, WA
2006 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always good service
Best service around.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 12:05 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Empleados con los que trabajó
avatar
James Woll
Service Advisor
JM
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Jamie M.
Everett, WA
2009 Hyundai Santa Fe
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
03/30/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Timely service and per quote; lack of loaner
Rental instead of loaner vehicle--the rental check-in check-out slowed the process; service was completed early; wife reported funny "ticking" sound after service (when car is cold--when warm it disappears)
No Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/30/2017 02:29 PM

Jamie,
We will be contacting you soon.

Cliff

Empleados con los que trabajó
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James Woll
Service Advisor
JS
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Joanne S.
Marysville, WA
2011 HYUNDAI SONATA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/29/2017
cliente verificadoCliente Verificado
Categoría: Service
Because they never fix anything when told it's not right! Had to contact head office before they fixed my defrosters right.
Have been telling them my AC is making a low grueling sound . Something isn't right. But they say they can't hear it.
No Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/30/2017 02:27 PM

Joanne
We will be contacting you shortly.

Cliff

Empleados con los que trabajó
avatar
James Woll
Service Advisor
Cliente verificado
Marysville, WA
2014 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Routine service
Fast and professional service.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:44 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



 

Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó
avatar
James Woll
Service Advisor
JR
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Joseph R.
Marysville, WA
2009 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Helpful, courteous, brave, clean and reverent
Did the job as expected
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 12:03 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Empleados con los que trabajó
avatar
James Woll
Service Advisor
MZ
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Melanie Z.
Everett, WA
2014 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
LOVE!!!
Very friendly!! They work efficiently and it's inexpensive.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:48 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Empleados con los que trabajó
avatar
James Woll
Service Advisor
WG
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Wanda G.
Marysville, WA
2013 HYUNDAI ELANTRA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2017
cliente verificadoCliente Verificado
Categoría: Service
Fast friendly service.
They are easy to deal with on all levels. Always friendly, and very efficient. Comfortable area to relax in while waiting for service to be done. TV, a snack and a choice of beverages. And there is always a full explanation of services done, and what to expect in the future.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:48 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Empleados con los que trabajó
avatar
James Woll
Service Advisor
Cliente verificado
Marysville, WA
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome Customer Service
Fast, Friendly, Great Service, definitely recommend
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 12:06 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Empleados con los que trabajó
avatar
James Woll
Service Advisor
JA
gravatar
James A.
Edmonds, WA
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent value
a friendly and inviting place to do business
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 12:07 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Empleados con los que trabajó
avatar
James Woll
Service Advisor
JS
gravatar
Jaimmie S.
Marysville, WA
2005 HYUNDAI ELANTRA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2017
cliente verificadoCliente Verificado
Categoría: Service
James Woll is the best!
James is the most honest and ethical person we have ever dealt with! He is the reason we bring both of our cars to Hyundai of Everett! Not to mention we keep buying our cars there because we know James will be our Service Manager.
Recomendado
JAMES W W. de Lee Johnson Hyundai of Everett respondió el 04/12/2017 07:59 AM

Thank you for choosing us for your service needs.

Empleados con los que trabajó
avatar
James Woll
Service Advisor
MR
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Ma R.
Lake Stevens, WA
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Does it right the first time.
Corrected the problem right the first time without adding a lot of extras.
Recomendado
JAMES W W. de Lee Johnson Hyundai of Everett respondió el 04/12/2017 07:58 AM

thank you for choosing us

Empleados con los que trabajó
avatar
James Woll
Service Advisor
MH
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Michael H.
Lake Stevens, WA
2012 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fabulous Service, As Always
I have come to trust and depend on Hyundai of Everett for my car maintenance and inspection needs. I love that I can trust them to do only what is needed and to do it right.
Recomendado
JAMES W W. de Lee Johnson Hyundai of Everett respondió el 04/12/2017 07:57 AM

thank you for choosing us

Empleados con los que trabajó
avatar
James Woll
Service Advisor
Cliente verificado
Mountlake Terrace, WA
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
car care
Always get my cars in at the scheduled time and repairs are done in a timely manner.
Recomendado
DEVIN M. de Lee Johnson Hyundai of Everett respondió el 03/09/2017 07:55 AM

Thank you for your review!!!

Empleados con los que trabajó
avatar
James Woll
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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