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SureCritic / Concesionario Hyundai / Atlantic Hyundai / JUSTIN MOSEMAN
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JUSTIN MOSEMAN

Service Advisor
Atlantic Hyundai
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(45 reviews)
76

Reseñas de JUSTIN MOSEMAN

JT
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John T.
Lindenhurst, NY
2020 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Manager who cares
So after not being completely satisfied with my last service the manager contacted me and addressed all my cares and concerns. Great job! Thank you Erica.
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
01/17/2022
Tipo de Servicio: Maintenance
3
Categoría: Service
Not up to dealership quality
The repeated failure to return the vehicle to me with the spare donut tire not put back after service was completed on 3 separate occasions is just a complete missed opportunity of a decent review.
ERIKA D. de Atlantic Hyundai respondió el 01/18/2022 05:18 AM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you

Empleados con los que trabajó
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JUSTIN MOSEMAN
Service Advisor
Cliente verificado
Copiague, NY
2019 Hyundai Kona
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/17/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
8
Categoría: Service
Feedback
I received a call on my cellphone. I was not available to pick up at that moment. A message was not left, therefore, I did not know who called. I called the number back about an hour later. It was then that I learned my car was done. If the service person would have left a message I would have had my car an hour earlier
ERIKA D. de Atlantic Hyundai respondió el 01/18/2022 05:30 AM

Thank you so much for the feedback.  Atlantic Hyundai appreciates your business.  Please continue to work with Justin Moseman for all of your future service needs.

Empleados con los que trabajó
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JUSTIN MOSEMAN
Service Advisor
Cliente verificado
Oakdale, NY
2022 Hyundai Tucson Hev
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
01/17/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
0
Categoría: Service
Fine for what could be done
Justin in the service department is amazing. He is very knowledgeable and is HONEST. A lot of the people in the dealership department lack honesty. My apple car play doesn’t work. Whether i’m using my GPS or my music, it doesn’t work. When i’m driving i have to mess with it because it randomly disconnects or just doesn’t connect at all. Shouldn’t be happening with a brand new car. After bringing in my car a couple of times, they finally said Hyundai apple car plays don’t work and that there’s something wrong with them. WISH I KNEW THIS WHEN I WAS LEASING THE CAR. I unfortunately was not told about it. So now not only am I paying for something that i absolutely hate and a feature that doesn’t work, but there’s nothing to be done until they find a solution. seems like they’re not working too hard on doing that. Although my car sucks and i will NEVER lease another hyundai, Justin was great.
ERIKA D. de Atlantic Hyundai respondió el 01/18/2022 05:30 AM

Thank you for taking the time to complete our survey. I apologize about any inconvenience we have cause. We will be looking into your repair order and be contacting you

Empleados con los que trabajó
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JUSTIN MOSEMAN
Service Advisor
Cliente verificado
West Islip, NY
2016 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
8
Categoría: Service
Great Experience
Reliable and Friendly
ERIKA D. de Atlantic Hyundai respondió el 01/18/2022 05:23 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Justin Moseman for all of your future service needs

 

Empleados con los que trabajó
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JUSTIN MOSEMAN
Service Advisor
Cliente verificado
Medford, NY
2022 Hyundai Tucson Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
in and out fairly quickly
everything done as expected
ERIKA D. de Atlantic Hyundai respondió el 01/15/2022 11:51 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Justin Moseman for all of your future service needs

Empleados con los que trabajó
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JUSTIN MOSEMAN
Service Advisor
Cliente verificado
Centereach, NY
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Very helpful
Very friendly and didn't wait long.......took care of all my car needs
VICTORIA V. de Atlantic Hyundai respondió el 01/14/2022 11:24 AM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Justin Moseman for all of your future service needs.

Empleados con los que trabajó
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JUSTIN MOSEMAN
Service Advisor
SC
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Sharon C.
West Babylon, NY
2020 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
8
Categoría: Service
My experience was excellent because of the individual that took care of me.
I was very fortunate to get the individual I had checking in my car. The experience went very smoothly and I was very satisfied.
ERIKA D. de Atlantic Hyundai respondió el 11/29/2021 03:22 PM

Thank you so much for the great review!  Atlantic Hyundai appreciates your business and will continue to strive to give you the 5 star service you deserve.  Please continue to work with Justin Moseman for all of your future service needs.

 

Empleados con los que trabajó
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JUSTIN MOSEMAN
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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