JOSHUA D RIDPATH

Thank you for the great survey score. I very happy to hear that we exceeded your expectations. We appreicate your business and look forward to seeing you again.

Thank you for the 4 star survey. We have been at this location since Sept 7th. We appreciate your business and look forward to seeing you again.

We appreciate the 5 star rating and the kind comments. We look forward to see you again.

I am sorry to hear that your vehicle was not properly cleaned after the reseal of the timing cover. I would be more than happy to send over one of my employees to clean that. We have a special degreaser that will remove the residue. Please contact me if we can do that for you.
Thank you for the 4 star rating.

Thank for the the 4 star rating. I apologize that it took 2 visits to correct your starting concern. Electrical concerns of this nature can be a challenge. Woodhouse Hyundai appreciate your business and look forward to seeing you again.

Thank you for taking the time to speak to me regarding your poor service experience. Again, I apoligize for the condition your vehicle was returned to you and would like to reimburse you for any out of pocket expenses you occurred correcting it. Please reconsider my offer.

I reviewed your service ticket from this visit and found that you were mis-charged. I have left a voice mail for you to contact me to correct this. Please contact me at your earliest convenience.

I very sorry that your concern was not corrected. I have left a message on your phone addressing this. I plan to get involved with your vehicle when you come in next Monday. I look forward to meeting you then.

I am very to hear that a Woodhouse emblem was installed on your vehicle without your knowledge. The confusion might be in that if you approved the installation of Woodhouse license plate frames for a discount in services the emblem is part of that. None the less I will be more than happy to have that removed. Please stop in at your convenience.

First of all thank you for the excellent score. Our website should be up and running by the end of this week, making it much easier to make appointments on line. Please feel free to contact me if you need help or information. Happy Motoring

I appreciate the 4 star survey dispite the less that perfect service experience you describe in the comments. Please allow us to remove any residue left by the badging. If getting back to us is a problem you should be able to remove it with simple rubbng alcohol. I apoligize for your wait time. We pride ourselves in completing oil change services with 1 1/2 hours including our complimentary car wash. I cant explain the reason for you delay. I have sent you a gift in the mail for your inconvienence.

Thank you for the 5 star survey. We striving to make our service processes better everyday. I am very happy to hear that your service experience met with your satisfaction. We look forward to seeing you again.

We thank you for the great 5 star rating and are especially happy that we were able to meet or even exceed your expectations. I shared this with our courtesy drivers and they too appreication the kind comments. We too look forward to seeing you again.

Thank you for the very kind comment. Your satisfaction is our main goal. Also thank you for the 5 star rating. We look forward to serving your automotive needs and look forward to seeing you again.