JAMES POWERS

Thank you for your response, Mark! We appreciate your business and feedback :)

Thank you for your response, Donald! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :)

Thank you for your response, Carla! We appreciate your business and feedback :)

Thank you for your response, Jeremy! We appreciate your business and feedback :)

Thank you for your response, Hector! We appreciate your business and feedback :)

Thank you for your response, Mary! We appreciate your business and feedback :) we totally apologize for missing the wash and vacuum service last visit, that was not our intention. For the inconvenience, I have notated your account with a complimentary wash, vacuum, window cleaning, and tire shine mini detail service and tank of gas for future use. I hope James was great with you otherwise and provided you with 5 star service, this survey does reflect him as well. We hope to have another opportunity to service your vehicle and hope your next visit meets and exceeds your expectations. Please don't hesitate to reach out if we can assist you further, we are here for you!

Thank you for your response, Dennis! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :) We totally apologize about the long wait time you experienced, we are working to add staff to accommodate the growth. For the inconvenience, I have notated your account with a complimentary oil change for future use with no expiration. I hope James was great with you otherwise and provided you with 5 star service, this does reflect him as well. Please feel free to reach out if we can assist with anything else, we are here for you! We hope to do better by you and hope to have the opportunity to serve you again!

Thank you for your response, Mistie! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :)

Thank you for your response, Tom! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :) We totally apologize about the issue you are experiencing with the vehicle. I will forward this information to our Service Manager, Keith Flynne, so he is aware as well. I hope James has been great with you and has provided you with 5 star service, this does reflect him as well. We do have Hyundai Engineers working on your vehicle with us over the phone and hope to have a resolution soon for you. Thank you for being patient and please don't hesitate to reach out if I can assist you further.

Thank you for your response, Greg! We appreciate your business and feedback :)

Thank you for your response! We appreciate your business and feedback :) We totally apologize about the issues you have experienced the last couple of visits, that was not our intention. We are working to add more staff to accommodate the growth. We will address these issues with the staff moving forward so we may improve and do better by you in the future. For the issues, I have notated your account electronically with a complimentary oil change, rotation, and a wash, vacuum, window cleaning, and tire shine mini detail service for future use with no expiration. I hope James was great with you otherwise and we do hope to see you again and with better results. We hope to be back up to your initial standards of exceptional service moving forward. Please feel free to reach out to me if I can assist with anything else, we are here for you!

Thank you for your response, Amy! We appreciate your business and feedback :) happy to hear you are finally taken care of!

Thank you for your response, Judith! We appreciate your business and feedback :)

Thank you for your response, Mahdu! We appreciate your business and feedback :) We totally apologize about the recommendation issues you had last visit, that was not our intention. We will address this with the team and also the technicians so we can improve moving forward. I will forward this information to our Service Manager, Keith Flynne, so he is aware as well. I do see a recommendation for the cabin air filter from last visit. For the issues, I have notated your account with a complimentary cabin air filter replacement for future use with no expiration. If you have any more details regarding the visit please let me know. I hope James was great with you otherwise during your service visit. 

Thank you for your response, Mary! We appreciate your business and feedback :)

Thank you for your response, Kim! We appreciate your business and feedback :)