JAE LEE

Cliente verificado

Diamond Bar, CA

2013 Hyundai Elantra

05/17/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 05/17/2018 03:04 PM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Empleados con los que trabajó

Cliente verificado

La Verne, CA

2015 Hyundai Genesis Co

05/16/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent Servicw

Fast, reliable service. AAA+

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 05/18/2018 09:04 AM

Hi,
Thank you for 5 star survey with nice comment to us.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó

Cliente verificado

Daly City, CA

05/15/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service advisor was very helpful

Service advisor was very helpful..like that he met me halfway with offering a reasonable rate. Shuttle service was also good at this location..making sure to follow up. Means a lot since i was stranded before at glendora hyundai...i don't go there anymore even if the location is closer.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 05/16/2018 11:04 AM

Hi,
Thank you for 5 star survey with being our loyal customer.
We are looking forward to seeing you again for your next scheduled service visit

Empleados con los que trabajó

Leticia G.

Whittier, CA

2017 Hyundai Sonata

05/14/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Easy check in, and they get to you as soon as possible.

I had a good experience going in to get my car serviced I had a 10 o clock
appointment and was about 15 minutes late, but they still took me in as soon as I drove in let me sit down wrote down what I was in there for gave me an estimate of time over about an hour and it was less than that.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 05/15/2018 07:48 AM

Hi Leticia,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Empleados con los que trabajó

Ann R.

Pomona, CA

2013 Hyundai Sonata

05/14/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great customer service

Excellent customer service! Jae went above and beyond to make sure everything was correct with my car.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 05/15/2018 07:47 AM

Hi Ann,
Thank you for 5 star survey with nice comment to Ann.
We are looking forward to seeing you again for your next scheduled service visit

Empleados con los que trabajó

JAVIER OLIVARES

Sing L.

Fullerton, CA

2016 Hyundai Equus

05/14/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Sing Lim

Overall excellent service. Very
professional.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 05/15/2018 07:45 AM

Hi Sing,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Empleados con los que trabajó

JAVIER OLIVARES

Vincent V.

Hacienda Heights, CA

2017 Hyundai Santa Fe S

05/14/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

VanHauwe

Great service really fast less time than I expected

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 05/14/2018 04:03 PM

Hi Vincent,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit

Empleados con los que trabajó

Manuel S.

Hacienda Heights, CA

05/04/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Hyundai owner of 2

N/A

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 05/04/2018 04:27 PM

Hi Manuel,
Thanks so much for taking the time to share your service department experience. I sincerely apologize for not being able to earn a five star rating on your last visit. I am looking forward to seeing you soon.

Empleados con los que trabajó

Cliente verificado

Pomona, CA

2018 Hyundai Elantra Gt

05/03/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast & Friendly

Super friendly throughout the whole experience. Waiting area very comfortable and kid friendly. A LOT faster than expected.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 05/03/2018 01:12 PM

Hi,
Thanks so much for taking the time to share your service department experience. I sincerely apologize for not being able to earn a five star rating on your last visit. I am looking forward to seeing you soon.

Empleados con los que trabajó

David C.

Fullerton, CA

2018 Hyundai Santa Fe S

05/02/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good facilities

Take too much time to fix the problem.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 05/03/2018 01:13 PM

Hi David,
Thanks so much for taking the time to share your service department experience. I sincerely apologize for not being able to earn a five star rating on your last visit. I am looking forward to seeing you soon.

Empleados con los que trabajó

Cliente verificado

Fullerton, CA

2015 Hyundai Genesis

05/02/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Best service ever!

Puente Hills Hyundai have taken great care of me when I needed my car to be worked on.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 05/02/2018 09:56 AM

Hi,
Thank you very much for take the time out of your day to fill out 5 star survey with nice words to us.
We appreciate business.

Empleados con los que trabajó

Cliente verificado

Hacienda Heights, CA

05/01/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly

Good service

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 05/01/2018 01:36 PM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó

Cliente verificado

Whittier, CA

05/01/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly staff

Greeted by multiple staff, was asked if I needed help by every one of them

No Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 05/01/2018 08:04 AM

Empleados con los que trabajó

Cliente verificado

Yorba Linda, CA

2009 Hyundai Sonata

04/29/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

super helpful and empathetic

Service dept. Helped me when I was in a bind after purchasing a used hyundai

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 04/30/2018 07:53 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó

ROBERT BINKLEY

Lora Y.

Whittier, CA

2013 Hyundai Sonata

04/27/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly people

I always feel comfortable with the service personnel, they treat their customers with respect and take the time to explain what needs to be done.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 04/27/2018 03:19 PM

Hi Lora,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó

Cliente verificado

Hacienda Heights, CA

2017 Hyundai Santa Fe S

04/27/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly, timely and efficient

Been using this dealer for service for about the last 10 years. Excellent.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 04/27/2018 02:25 PM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó

Joseph K.

Los Angeles, CA

2016 Hyundai Sonata Hyb

04/27/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

grace kim

For good services

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 04/27/2018 09:57 AM

Hi Grace,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó

JAVIER OLIVARES

Nicholas R.

La Selva Beach, CA

2013 Hyundai Tucson

04/24/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Jae is awesome

Jae was awesome. I will be back.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 04/24/2018 11:01 AM

Hi Nicholas,
Thank you for 5 star survey with wonderful comment to Jae.
We are very happy to service you and your wife same time.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó

Monique R.

Hacienda Heights, CA

2016 Hyundai Elantra Gt

04/24/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Jae was awesome!

Jae was awesome! He was knowledgeable, friendly, and very helpful when I came in for service. I recommend him to my wife and she brought her car in to him too!

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 04/24/2018 10:58 AM

Hi Monique,
Thank you for 5 star survey.
We are happy to hear that Jae provided awesome service to you.
We are looking forward to seeing you again for your next scheduled service visit.

Empleados con los que trabajó