JE

JAVER ESQUIVEL

Puente Hills Hyundai

Calificación General

4.9

(1012 reviews)

84

Reseñas de JAVER ESQUIVEL

O

O.

Cudahy, CA

2012 Hyundai Genesis

10/18/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good

Good

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/18/2017 12:35 PM

Hi Oscar,
Thanks so much for taking the time to share your service department experience.
I really apologize for not being able to earn a five star rating on your last visit.
We strive to provide nothing but 5 star service to our customers.
I will train my staff for better service next time.
Iam looking forward to seeing you soon.

Empleados con los que trabajó

Cliente verificado

Rowland Hghts, CA

2014 Hyundai Santa Fe S

10/18/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

owner

Great Service, Friendly Representative

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/18/2017 12:38 PM

Hi,
Thank you for 5 star survey with kinds words for our service advisor.
We are looking forward to sseing you again.

Empleados con los que trabajó

GL

Gustavo L.

Pico Rivera, CA

2013 Hyundai Santa Fe

10/14/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Santa Fe service

oil change

No Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/16/2017 10:57 AM

Hi Gustavo,
Thank you for 5 star survey.
We are happy to hear that your Santa Fe done oil change service completely at Puente Hills Hyundai.

Empleados con los que trabajó

Cliente verificado

Whittier, CA

2002 Hyundai Accent

10/13/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

It's the best retailer

This is a great place to get service from and they have good quality.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/14/2017 07:51 AM

Hi,
Thank you for 5 star survey with kinds wards to our service deaprtment.
Have a good weekends!

Empleados con los que trabajó

TB

Theresa B.

Fontana, CA

2016 Hyundai Elantra

10/12/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always plesant and helpful

Thank you for your service

Recomendado

Empleados con los que trabajó

CR

Cynthia R.

El Monte, CA

2014 Hyundai Sonata Hyb

10/12/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Javie is always explaining what is going on with the car and does his best to remind me what is next to do

Javie was great I enjoy going getting the car serviced I never have to wait long great environment to be in always looking for my next Hyundai to get :) great car to have

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/12/2017 03:21 PM

Hi Cynthia,
We are glad to hear from you Javer provided awesome service to you,and Thank you for 5 star survey.

Empleados con los que trabajó

JP

Jong P.

Brea, CA

2017 Hyundai Sonata

10/12/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

It was so comfortable and got some gift

thank you so much for complement service - oil cage and tire rotations
also serving heart was wonderful

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/12/2017 03:24 PM

Hi Jong,
Thank you for 5 star survey.
We are happy to hear that you enjoyed our complement service.
Have a great day!

Empleados con los que trabajó

LR

Leo R.

Rosemead, CA

2017 Hyundai Elantra

10/12/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great location with pllenty of cars to choose from.

Very clean and friendly employees.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/12/2017 03:27 PM

Hi Leo,
Thank you for 5 star survey with kind words about our employees.
We are looking forward to seeing you again.

Empleados con los que trabajó

Cliente verificado

Fullerton, CA

2016 Hyundai Sonata Hyb

10/10/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Awesome service again!

I keep getting outstanding service. Javier was awesome and my service was done before I knew it. Thanks

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/10/2017 01:39 PM

Hi,
Thank you for 5 star survey and being loyal customer to us.
We are happy to hear that Javier provided awesome service on your vist,Looking forward to seeing you again.

Empleados con los que trabajó

JAVIER OLIVARES

JG

Jenny G.

Hacienda Heights, CA

2016 Hyundai Tucson

10/10/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

fast and professional

explain in detail what needs to be done every time, fast service and quality.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/10/2017 11:02 AM

Hi Jenny,
Thank you for 5 star survey.
We are happy to hear that Javer provided fast and professional service to you.
Have a great day!

Empleados con los que trabajó

DA

Donna A.

West Covina, CA

2015 Hyundai Sonata Hyb

10/07/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

the People

the Service people you have are great help every time I bring in my car

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/09/2017 07:55 AM

Hi Donna,
Thank you for 5 star survey and being our loyal customer with us,Looking forward to seeing you again.

Empleados con los que trabajó

KR

Katherine R.

El Monte, CA

2015 Hyundai Elantra

10/06/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Very comfortable waiting area whole waiting for car

Service dept great with options of maintenance plans which saves money on the services needed.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/06/2017 11:17 AM

Hi Katherine,
Thank you for 5 star survey and being our royal customer.
We are looking forward to seeing you again.

Empleados con los que trabajó

RC

Robert C.

Whittier, CA

2015 Hyundai Elantra Gt

10/06/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent customer service.

Yes, I always do.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/06/2017 10:06 AM

Hi Robert,
We are happy to hear that you received exellent customer service from Javer.
Thank you for 5 star survey and being loyal customer with us.
Have a good day!

Empleados con los que trabajó

MB

Martin B.

La Habra, CA

2010 Hyundai Genesis Co

10/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Outstanding Customer Service

I have been bringing my Hyundai Genesis Couple to Puente Hills Hyundai for regular maintenance since I purchased it from PH Hyundai in 2010. The car now has 166,000 miles on it and it runs (and looks) like new. I attribute this to regular maintenance of the car. And I get it regularly serviced at PH Hyundai. The always notify me of any issues with the car, perform the maintenance in a very timely manner, and I always get it back fully washed. My "Go To" service Department person in Javer. Javer ALWAYS provides me with outstanding customer service and makes sure I get in and out quickly. He is the BEST!! As long as you continue to provide outstanding customer service and high quality maintenance work, you have a totally loyal customer in me!

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/05/2017 04:52 PM

Hi Martin,
Thank you for being totally royal cusomer with our service department.We really appreciate business and yuor kind words about Javer.also glad to hear that your Genesis keeps looking new car condition.We are looking forward to seeing you soon.

Empleados con los que trabajó

CH

Curtis H.

2015 Hyundai Genesis

10/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

I was kept in the loop when service was being performed.

I was kept in the loop when the service was being performed.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/05/2017 02:00 PM

Hi Curtis,
Thank you for being our royal customer and 5 star survey to us.
We are looking forward to seeing you again.

Empleados con los que trabajó

Cliente verificado

Brea, CA

2012 Hyundai Sonata

10/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good Customer service!

My advisor provides great service each time!

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/05/2017 01:59 PM

Hi,
Thank you for 5 star survey.
We are very glad to hear you received great service from Javer.
Have a great day!

Empleados con los que trabajó

JAVIER OLIVARES

DI

Donna I.

La Habra, CA

2011 Hyundai Sonata

10/02/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Honest, Caring and Professional

Puente Hills Hyundai has proven to be trustworthy and they make every effort to ensure service is a good experience.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/02/2017 12:03 PM

Hi Donna,
Hi Donna,
Thank you for 5 star survey and being our loyal customer.
We really appreciate your loyalty and nice words to Javer.
We are looking forward to servicing again.

Empleados con los que trabajó

Cliente verificado

Pomona, CA

2011 Hyundai Genesis

10/01/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Great customer service

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 10/02/2017 07:50 AM

Hi,
We are happy to hear from customer received great service.
Thank you for 5 star survey and looking forward to seeing you.

Empleados con los que trabajó

CK

Carolyn K.

Hacienda Heights, CA

2006 Hyundai Sonata

09/25/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Javer knows my driving habits. I have been bringing my car for service to him every year.

I was very pleased with my visit.

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 09/26/2017 10:24 AM

Hi Carolyn,
Thank you for 5 star survey.
I will pass your kind words to Javer.
We are looking forward to seeing you every year.

Empleados con los que trabajó

Cliente verificado

La Puente, CA

2010 Hyundai Genesis

09/25/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Car service

Staff is friendly. Great service!

Recomendado

CHAN P., service manager de Puente Hills Hyundai respondió el 09/26/2017 10:22 AM

Hi,
Thank you for comment about our staff provided you great service.
Also thank you for perfect survey .
We appreciate business.

Empleados con los que trabajó

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