Name: Jason Taylor
Rating: 4.3

Reseñas de Jason Taylor

Michael N.

10/18/2023

Cliente Verificado

Slow Service and Poor Communication

My recent experience with Camden Collision Center left much to be desired. The service was incredibly slow, with inadequate communication about the repair progress, leaving me feeling frustrated and uninformed. To top it off, when I finally got my car back, it was disappointingly dirty, necessitating an extra trip to the carwash. On the plus side, the pricing was competitive, and the quality of work appeared to be good. Despite these merits, the need for substantial improvements in service speed and communication is evident.

Tim F. de Demo - Plus/Premium respondió el 10/21/2023 09:30 AM

Thank you for your honest review, Michael. We apologize for the disappointing experience you had with our service speed and communication. We take pride in our competitive pricing and good quality of work, but we understand the importance of building trust with our customers. We will take your comments and feedback seriously and will strive to improve these areas.

Empleados con los que trabajó

Jason Taylor

Service Advisor

Greg B.

09/20/2023

Cliente Verificado

Great Job

Thank you so much!

Greg B., Customer Operations Manager de Demo - Plus/Premium respondió el 09/20/2023 10:45 AM

We're so glad you enjoyed our Demo Plus/Premium! We appreciate your business and are glad we could meet your needs.

Empleados con los que trabajó

Jason Taylor

Service Advisor

Shelley L.

Seattle, WA

04/26/2023

Outstanding

Would give more than 5 stars if I could. New to area and everyone was so friendly professional and made us feel like home. We will be returning a lot. The best.

John W. de Demo - Plus/Premium respondió el 04/28/2023 03:36 AM

Thank you so much for your kind words, Shelley! We are so glad you felt welcome and that you plan to return. We strive to make everyone feel at home and we are so pleased that we achieved that with you. We look forward to seeing you again soon!

John W. de Demo - Plus/Premium respondió el 04/28/2023 03:39 AM

Thank you. Five stars is great and unbelievable to most as an average score. Friendly and professional is how business should be conducted, agreed.

Empleados con los que trabajó

Jason Taylor

Service Advisor

Maggie M.

Seattle, WA

04/26/2023

Excellent Service. Recommend!

Scott was fantastic. He is very detailed oriented. I brought my Porsche Cayenne in because the check engine light was on and I couldn't find the issue on my own. I really appreciated that he went over all the possible scenarios that could be. Communication was great too. Scott called me with regular updates and the "good news, we solved it" call too. When checking out, he offered to show me the bad part, which I appreciated. I will definitely go back, and I highly recommend their service.

Empleados con los que trabajó

Jason Taylor

Service Advisor

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