GD

GARY DESROSIERS

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(981 reviews)
62

Cliente verificado
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Gary is great!
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 04/10/2018 11:04 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

Cliente verificado
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service very courteous
I have always had great experience with Garry, your service consultant & supervisor. This time was NO exception.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 04/09/2018 06:28 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

LM
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Lucy M.
Hialeah, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
❤️❤️????
Thanks!!!
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 04/09/2018 06:27 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

LT
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Lina T.
Miami, FL
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
My service advisor, Gary, was great. Professional and courteous, answered all my questions fully. Great experience.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 04/06/2018 11:58 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

RG
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Rosa Del G.
Miami, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Everything was great! Good customer service, very professional.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 04/06/2018 08:23 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

MC
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Mehmet C.
West Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best customer service ever!
I have tried several HYUNDAI services in the country and Miami before but Brahman Hyundai is my favorite and Gary is the best service adviser I have ever seen. I know when Gary is there, I will be welcomed warmly and my car will get the best possible service. Thanks a lot.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 04/06/2018 06:04 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

AO
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Adedayo O.
Miami, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly
Friendly
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 04/06/2018 06:02 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

FR
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Francisco R.
Hollywood, FL
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Nice treatment fast service..
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 04/05/2018 11:48 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

Cliente verificado
Miami, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/04/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service by Gary
Gary is friendly, make you feel like he cares and he will take care of you. He makes my experience so much better
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 04/04/2018 05:50 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

NM
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Natalia M.
North Bay Village, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service. Highly recommended.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 03/30/2018 11:58 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

LS
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Luis S.
Opa Locka, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service!
The customer service is top-notch!!!
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 03/30/2018 05:51 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

Cliente verificado
Miami, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2018
cliente verificadoCliente Verificado
Categoría: Service
Follow Up
As i stated before the service department and staff were very nice. I want to thank them for taking their time and following up with me on my recent issue. They were very professional and i liked the feedback that i received. Great job!
Recomendado
Empleados con los que trabajó

Cliente verificado
Hialeah, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick Service
Gary definitely made my service trip a breeze! He was very pleasant and knew exactly what my car needed done. I was able to drop of the car and pick it up and hour later. Great job!
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 03/28/2018 05:41 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

BG
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Bianca G.
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Great customer service Gary is always great and provides great customer service.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 03/26/2018 05:39 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

Cliente verificado
Miami, FL
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2018
cliente verificadoCliente Verificado
Categoría: Service
Follow Up
As i stated before the service department and staff were very nice. I want to thank them for taking their time and following up with me on my recent issue. They were very professional and i liked the feedback that i received. Great job!
Recomendado

Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
03/24/2018
Tipo de Servicio: Repair
Categoría: Service
Service Review
The service department was nice, the people were nice but there were issues with the work done on the car.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 03/26/2018 05:37 AM

Thank you for servicing your vehicle with Braman Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business. Thank you very much for reaching out about this. I am very sorry about the frustrating experience you endured on your most recent service visit. We could have done a better job of providing proactive communication and directly addressing your needs. We would like to offer you a complimentary oil change and tire rotation on your next service. Going forward if you have a moment to discuss this further I would truly appreciate an opportunity to speak with you about your visit, customer service is exceptionally important to our entire team here at Braman Hyundai  and we would appreciate an opportunity to make things right.

 

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

LUIS M., service manager de Braman Hyundai respondió el 03/28/2018 06:14 AM

Good Moring Jean,

Thank you for take time out of your mornig to speak with me. If there is anything you ever need please feel free to give me a call, it will be my pleasure to help.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

Cliente verificado
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer service
N/A
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 03/23/2018 05:33 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

Cliente verificado
Opa Locka, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Love my Sonata
Very happy with the service provided. Gary was very helpful and kept me informed on my repair.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 03/21/2018 06:48 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

VD
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Vianca D.
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Check and Mantenaince
I have a great experience at this dealer.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 03/20/2018 07:01 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

ID
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Israel D.
Hallandale Beach, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Clear and quick
Gary was very helpful and made sure that everything was understandable before the service.
The service was done very quickly
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 03/19/2018 05:44 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó

Cliente verificado
Miami, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
I rate your service excellent
I told them I was not feeling well and had to leave soon. They serviced my car really great and didn’t have to wait that long.
Recomendado
LUIS M., service manager de Braman Hyundai respondió el 03/16/2018 06:02 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.