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ERIC SMITH

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(16 reviews)
85

CH
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Caitlin H.
Wichita, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Car buying process was fast and easy
Had the best experience buying a car at Hyundai, Adrian is a fun and easy person to work with. He has even followed up with me to make sure everything is going good with the car and making sure he answers any questions I may have.
CHRISTIAN S. de Hatchett Hyundai West respondió el 02/03/2022 07:11 AM

Thank you Caitlin for the review. If there is anything you need please let us know.

Thank You
Hatchett Hyundai West 


VB
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Vickie B.
Clearwater, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
The dealership staff
John Olson is the greatest salesman ever! He communicated well with me, helping with all the paperwork and all the other stuff that comes with buying a new car. The staff there is very helpful.
CHRISTIAN S. de Hatchett Hyundai West respondió el 12/31/2021 02:18 PM

Thanks Vickie for the review. If there is anything you need please let us know and 
Happy New Year

Thank you 
Hatchett Hyundai West


Cliente verificado
Great Bend, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/28/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Awesome car buying experience
Bryan was an excellent salesman to work with. Made the process extremely easy.
CHRISTIAN S. de Hatchett Hyundai West respondió el 09/30/2021 02:58 PM

Thank you for the review, If there is anything you 
need please let us know.

Thank You 
Hatchett Hyundai West


DD
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Dennis D.
Wichita, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/23/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Comfortable experience
Our sales person was patient and eager to make us happy in our decisions. Understandably choices of availabe units were limited but our sales person worked hard to help us find something we wanted. It's our second Hyundai, the first giving us 10 years of great service. We're happy to be back in the Hyundai family.
CHRISTIAN S. de Hatchett Hyundai West respondió el 08/27/2021 10:09 AM

Thank you for the review, If there is anything you need please let us know.

Thanks 
Hatchett Hyundai West


Cliente verificado
Wichita, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/22/2021
cliente verificadoCliente Verificado
8
Categoría: Sales
Good value
Straight forward negotiations.
CHRISTIAN S. de Hatchett Hyundai West respondió el 08/27/2021 10:08 AM

Thank you for the review, If there is anything you need please let us know.

Thanks 
Hatchett Hyundai West


PH
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Pamela H.
Wichita, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Excellent Experience
Matt Watson and Eric Smith were extremely helpful. They made the car buying experience great. I will definitely recommend Hatchett Hyundai West to friends and family.
CHRISTIAN S. de Hatchett Hyundai West respondió el 08/27/2021 10:07 AM

Thank you for the review, If there is anything you need please let us know.

Thanks 
Hatchett Hyundai West


TS
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Teresa S.
Wichita, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/18/2021
cliente verificadoCliente Verificado
Categoría: Sales
I felt heard
Everyone I worked with asked questions and listened to my answers. I felt I was the priority at that time . I had a very different experience at a competitor and will not buy from that dealership . Thank You Heather and team for making this a good experience .
Recomendado
CHRISTIAN S. de Hatchett Hyundai West respondió el 06/03/2021 08:59 AM

Thank you for the review... If there is anything you need please let us know..


Thanks 
Hatchett Hyundai West


DC
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Dawn C.
Clearwater, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/29/2021
cliente verificadoCliente Verificado
Categoría: Sales
Great experience
We have always worked with Matt he’s always been very kind and accommodating. Would highly recommend!
Recomendado
CHRISTIAN S. de Hatchett Hyundai West respondió el 05/04/2021 12:39 PM

Thank you for the review, Anything you need just let us know....

Hatchett Hyundai West


GW
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Genevieve W.
Strong City, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2021
cliente verificadoCliente Verificado
Categoría: Sales
Friendly and knowledgeable staff
Set my appointment when arriving was met by my salesman car was ready he went over all the latest technologies with me test drove it did not feel pressure a very smooth car buying experience
Recomendado
CHRISTIAN S. de Hatchett Hyundai West respondió el 03/30/2021 01:10 PM

Thanks Genevieve for the awesome review... If you need anything let us know. 


BN
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Benjamin N.
Wichita, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2021
cliente verificadoCliente Verificado
Categoría: Sales
Go see Heather on your visit!
Heather has sold me 2 Sonata's now and my first one was right after a wreck. I was lost after my car was totaled and felt scared to be in another car again but Heather explained all the safety features of the Sonata and explained the process from beginning to end. She is amazing with our kids while we are filling out paper work, every time I go in for oil changes she greets me with a smile and remembers me, she is just amazing!
Recomendado
CHRISTIAN S. de Hatchett Hyundai West respondió el 03/16/2021 11:03 AM

Thank you for the review, you couldn't ask for a better salesperson Heather is Awesome. If there is anything you need please let us know.


DC
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Diana C.
Wichita, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2021
cliente verificadoCliente Verificado
Categoría: Sales
Exceptional people and product!
I have owned several cars...until I bought my first Hyundai. Now I won’t own anything else because it is, without exception, the best and safest car on the market and the best people work there! I also like that it is made in America!
Recomendado
CHRISTIAN S. de Hatchett Hyundai West respondió el 03/08/2021 12:34 PM

Thank you for the review. If there is anything you need 
please reach out and let us know.. 

Thanks 
Hyundai Hatchett West 

Empleados con los que trabajó

CB
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Charles B.
Goddard, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2021
cliente verificadoCliente Verificado
Categoría: Sales
Very good experience
I like shopping for a new car about as much as I would look forward to a root canal procedure. I was looking at a new Tucson and John Olson came out to see if I needed any assistance. I said I was just looking around, and he just said he would be inside if I had any questions. I liked him, immediately. Didn't get swarmed like flies on sugar, so that was a big plus! I liked what I was seeing, so I went in and he gave me the keys and sat in the vehicle with me, to review all the features. I brought my wife back for a test drive, the next day, and we went home with a new Tucson! No pressure and great service!
Recomendado
John T O. de Hatchett Hyundai West respondió el 02/10/2021 06:53 AM

Thank you for the kind words Chuck!


PC
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Patrick C.
Wichita, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/20/2021
cliente verificadoCliente Verificado
Categoría: Sales
Easy car buying experience
We wanted a low key sales pitch and no pressure when looking for a car and that is what we got when we bought our Hyundai Santa Fe. We also got a fair deal and a lot of information & help from our salesperson John.
Recomendado
CHRISTIAN S. de Hatchett Hyundai West respondió el 01/21/2021 08:43 AM

Thank you for the review 

From all of us at hatchett Hyundai West thank you...

Empleados con los que trabajó

AB
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Annette B.
Hutchinson, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/03/2021
cliente verificadoCliente Verificado
Categoría: Sales
Easy Kind Professional
All was Good
Recomendado
CHRISTIAN S. de Hatchett Hyundai West respondió el 01/05/2021 12:56 PM

Thank you for the review. 

Wishing you a Happy New Year from all of us at Hatchett Hyundai West.


LV
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Lawrence V.
Hutchinson, KS
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/18/2020
cliente verificadoCliente Verificado
Categoría: Sales
Sales person John Olson
Good service and attn
Recomendado
CHRISTIAN S. de Hatchett Hyundai West respondió el 12/18/2020 08:57 AM

Thank you for the review, I will get with John and work with him 
on what he did wrong. 

Happy Holidays from all of us at Hatchett Hyundai West

Empleados con los que trabajó

RL
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Ricky L.
Wichita, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/04/2020
cliente verificadoCliente Verificado
Categoría: Sales
Friendly people
Good
Recomendado
NATHANIEL J A., SERVICE MANAGER de Hatchett Hyundai West respondió el 09/04/2020 08:44 PM

Thank you so much for the five stars!! Sounds like sales goofed on paperwork but this survey is service so I really do greatly appreciate the five stars you did that perfectly!! 

Empleados con los que trabajó

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.