Cliente verificado
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/18/2025
cliente verificadoCliente Verificado
6
Mullins did exactly what they said they would do!
I was referred to Adam the mechanic, thankful for their time. The labor cost is over the top for me. 1st time at this shop.
DWAYNE S. de Mullins Automotive & Truck Services of Ocala respondió el 08/20/2025 05:07 AM

We appreciate your taking the time to provide feedback regarding your recent experience with us. It is good to know that you found Adam's service satisfactory. We understand that our labor costs may come as a surprise, and we strive to offer quality workmanship alongside fair pricing. Your perspective is valuable to us as we continuously evaluate our services. Thank you for considering our shop for your automotive needs.


JS
gravatar
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2025
cliente verificadoCliente Verificado
10
Noise no one could find
Great service. Had brought truck to dealer and other mechanics and no one could figure out the vibration I had between 45-60. Tech Dominik took for test ride and then put on the lift to find rear bearings are in need of replacement. Excellent service will return.
DWAYNE S. de Mullins Automotive & Truck Services of Ocala respondió el 07/01/2025 09:20 AM

We appreciate your positive feedback regarding your experience with our team. It is gratifying to know that our technician was able to identify and address the issue with your truck's vibration after thorough investigation. Your satisfaction with our service is of utmost importance to us, and we are glad to have been able to assist you effectively. We look forward to continuing to serve you in the future.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.