DT

DANNY PEREZ TORRES

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(577 reviews)
81

RM
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Richard M.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The People
Very happy with the service and the people
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/20/2021 11:53 AM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RL
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Richard L.
Ponte Vedra, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/18/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very organized.
Very pleased with service at Hyundai St Augustine
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/18/2021 02:15 PM

 Thank you for taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

MB
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Michael B.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Great service as always!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/17/2021 06:47 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DS
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Dolores S.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Compassionate staff
The staff are very friendly and work hard to ensure the customer is taken care of.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 04/12/2021 08:18 AM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

DS
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Deborah S.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
I love my safe car!
I love my Genesis Hyundai and I always get good service there
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/29/2021 02:09 PM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

VB
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Vicki B.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/24/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Always excellent service & care
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/24/2021 01:33 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

CG
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Charles G.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/27/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The great care that they take care of my car.
Dan who checked the process of my car was very active and up dated me and informed me on the process of the repair. He was on top of every thing that needed to be checked . He did a great job as well as explaining the need to complete my service requirements
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/01/2021 06:16 AM

 We sincerely appreciate you taking the time to share your service experience and kind words with us. Danny and our Service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

JB
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Jerry B.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Leon and Tony are a great team.
Staffed by wonderful, caring people who take the time to listen and are willing to make a difference by building relationships through honesty and trust.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/22/2021 12:11 PM

 We appreciate you taking the time to share your experience with us and your kind words. Our team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

SM
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Sally M.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and Friendly
Timely service and great personnel.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/11/2021 05:42 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Friendly staff, repair work was excellent.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/04/2021 06:19 AM

We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.
 Happy New year.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

SN
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Smiljana N.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/27/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Profesional
Exceptional service!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/28/2020 06:06 AM

 Thank you for sharing your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.

 Happy holidays from our family to yours.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

GP
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Gary P.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fantastic
Great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/14/2020 06:17 AM

 We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. Our service team is committed to keeping you safe while exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

RB
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Rebecca B.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/04/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
First time....
A little concerned seeing about six other people in the waiting room. But, all turned out very well and spoke with other customers who highly recommended the staff at this location!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/07/2020 05:36 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

GP
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Gary P.
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great staff
Exceptional!!!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/01/2020 01:23 PM

 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to keeping you safe while exceeding your expectations. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

EK
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Ellen K.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/28/2020
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Hyundai of St. Augustine My Dealer
They are such terrific people working there. They do their best to help with any issues and go way beyond their way to help you out.
This is my 4th car I have purchased from Hyundai of St. Augustine. Would not go anywhere else to buy a car.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/30/2020 05:49 AM

 We greatly appreciate you taking the time to share your service experiences with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PW
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Patricia W.
Saint Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Only the best will do
I have been a customer of St Augustine Hyundai for more than a few years. I have always had the best service whether buying a car or having it serviced. There is no other dealership for me.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/18/2020 11:48 AM

 We greatly appreciate you taking the time to share your service experiences with us and your kind words. Danny and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

PR
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Paul R.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/04/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Top Notch Service!
Danny, Is the man I go to there for my car service because he is true blue! The mechanic he works with clearly obeys his instructions and does just what I want done with my car. What more could I ask for! Top notch service every time.

Thanks,

Paul
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 11/05/2020 07:08 AM

We greatly appreciate you taking the time to share your experiences with us and your kind words. We are truly blessed to have such wonderful guests. We are committed to keeping you safe while exceeding your expectations


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Empleados con los que trabajó

Cliente verificado
Saint Augustine, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/23/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
latest review
seats uncomfortable in waiting room
outside waiting area was noisy and hot
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/23/2020 08:08 AM

 Thank you for sharing your service experience with us. Our sincere apologies as the extra measures we are taking to keep everyone safe is taking a little longer than previously. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

AT
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Amron T.
Palm Coast, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/21/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
In and out with ease
Dropped car off while the hubby and I got out for some much needed adventure. Came back to the car ready! No big pressure, this time, to do more “maintenance “ items. Grateful. Last time that was an issue, but not this time.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/21/2020 06:09 AM

 Thank you for sharing your service experience with us and we hope you enjoyed your much needed adventure. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó

Cliente verificado
St. Augustine, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service Danny
You will never be disappointed or unable to resolve any car repair issues. The service advisors treat u like family , and if they can’t get it right they will keep trying until your satisfied.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/19/2020 05:50 AM

 Thank you for taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.