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DANNY PEREZ TORRES

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(577 reviews)
81

Reseñas de DANNY PEREZ TORRES

JW
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Joseph W.
St. Augustine, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Profssional and timely
Professional and timely
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 08/11/2018 10:15 AM

Thank you for sharing your service experience with us and for the 5 star rating.
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
TR
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Toni R.
Green Cove Springs, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
SERVICE
fast and ALWAYS friendly service...
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 08/09/2018 02:41 PM

Thank you for sharing your service experience with us and for the 5 star rating.
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
BM
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Bruce M.
Palatka, FL
2016 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
superior service
appointment time met, services performed well ahead of expected time. competent and thorough technicians.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 08/09/2018 04:39 AM

Thank you for sharing your service experience with us and for the 5 star rating.
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Cliente verificado
Saint Augustine, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Waiting made better
Love the soda /water provided and the courtesy drivers. Only thing better would be a work area so working folks could do computer work while they wait.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 08/08/2018 11:54 AM

Thank you for sharing your service expwerience with us and the 5 star rating. 
We do have a desk set up in the customer lounge with a comupter some people will work at this station.

Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
MC
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Marie C.
Palm Coast, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai of St. Augustine Providing Great Service for my Vehicle Since 2013
I bought my Elantra from Hyundai of St. Augustine in 2013. They have been the only ones who have serviced my car and it will stay that way. The friendliness and competence of the entire team in St. Augustine can't be beat.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 08/08/2018 10:23 AM

Thank you for sharing you service experience with us and for the 5 star rating.

Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Cliente verificado
Ponte Vedra Beach, FL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Super Service
From service writer to mechanics to car wash. Great coordinated team effort.

The fresh hot cookies are pretty good too.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/02/2018 05:30 AM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine. We agree, the cookies are delicious and the coffee is very good too.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
JL
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Joseph L.
Palm Coast, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Joseph
Service rep was very helpful and courteous on this initial visit .
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/01/2018 02:48 PM


 We appreciate you sharing your service experience with us and the 5 star rating. We hope you are enjoying your brand new Sonata, they are wonderful vehicles.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
LS
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Liane S.
St. Augustine, FL
2013 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Timely Service
Service staff was able to get me in the next day when my service engine light came on and I told them I was heading out on vacation. Fixed the problem and the car runs beautifully again.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/01/2018 10:13 AM


 We thank you for sharing your kind words with us and the 5 star rating. We hope you had a wonderful vacation.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
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Mary B.
Saint Augustine, FL
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Attitude and service
Everyone in the service department was great to work with. They discovered a problem with the battery while they were doing the oil change and check on the car and took care of it immediately.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 08/01/2018 09:15 AM


 We appreciate you taking the the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MW
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Maryann W.
Palm Coast, FL
2018 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
tire replacement visit
Picking up a hole in a 6 month old tire was a big surprise. However , the service center really provided a really great service for a afternoon walk in with no appointment. THANKS
Maryann W
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/31/2018 10:17 AM


 Thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
RS
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Richard S.
Ormond Beach, FL
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
As Advertised....
My appointment was accomplished on time, quickly and professionally done. Service reps were waiting outside to check me in when I arrived and the waiting area was comfortable.The mechanic briefed me when the work was done and went over a "Whole" car inspection that he conducted in addition to the scheduled work. A free car wash was also included. You really can't beat service like that!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/31/2018 09:19 AM


 Thank you for taking the time to share your service experience with us. Our service team always enjoys hearing from our wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MM
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Morris M.
Ponte Vedra Beach, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstandidng Service
Very consistent over the past 5 years.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/30/2018 01:14 PM


 We thank you for sharing your service experience with us and the 5 star rating.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
FK
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Frederic K.
Saint Augustine, FL
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Well done!
Performed required repair and maintenance and a very timely manner.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/27/2018 01:48 PM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Cliente verificado
Saint Augustine, FL
2007 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service!
Timely and competent service, friendly and corteous staff.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/25/2018 01:00 PM


 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
PB
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Pamela B.
Ponte Vedra, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
I don’t mind driving further to have my car serviced at Hyundai of St Augustine due to the excellent service and staff. They service my car on time and explain what needs to be done and after the service what was done.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 07/13/2018 01:06 PM

Thank you for sharing your service experience with us.
We aprreciate you driving down from Ponte Vedra each time and 
thank you for the 5 star rating 

Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
AM
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Alpha M.
Palm Coast, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
always a great experience
great people
great service
love my Sonata
special thanks to Danny in service and Demetrius in sales
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 07/13/2018 01:12 PM

Thank you for sharing your service experience with us and the 
5 star rating. 
Will let Danny and Demetrius know of your special thanks.

Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MH
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Michael H.
Jacksonville, FL
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Test drive offer false?
Still waiting for $50 card for test drive.
No Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 07/12/2018 02:28 PM

Thank you for the 5 stars on the survey.
I will let sales know about the $50.00 card for the 
test drive. 

Empleados con los que trabajó
DT
DANNY PEREZ TORRES
SR
STEVE RISLEY
DN
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Donna N.
Ponte Vedra Beach, FL
2013 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Courteous and professional
Appreciate online scheduling and efficient efforts to service my car and get me in and out ina timely manner.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/11/2018 05:28 AM


 Thank you for sharing your service experience with us. Taking advantage of our on-line scheduling is quick and is available 24/7.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
KM
KEITH MONDELLO
BT
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Beverly T.
Saint Augustine, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
I've always received excellent service each time I've brought my car in. Everyone is friendly and helpful.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/11/2018 05:25 AM


 We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
SF
gravatar
Sheila F.
St. Augustine, FL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
SheShe
Awesome Service as usual!! :)
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/10/2018 12:00 PM


 Thank you for the kind words and continued loyalty to Hyundai of St Augustine.

It's official!  6 Times in a row!!!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 6th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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