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DANNY PEREZ TORRES

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(577 reviews)
81

Reseñas de DANNY PEREZ TORRES

Cliente verificado
Atlantic Beach, FL
2011 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Well taken care of
Always taken care of nicely, no matter the type of day they have had.
They take the time to explain everything to you.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/05/2019 05:34 AM

Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
RG
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Ronald G.
Jacksonville, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Warranty service
Very pleased with service. An auto service center near me wanted $1400 to fix. After you looked at it, it was under warranty so it cost me nothing. Thanks Hyundai of Dt Augustine.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/04/2019 10:28 AM


 Thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
DW
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Douglass W.
Palm Coast, FL
2016 Hyundai Genesis
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Courtesy of the staff.
As stated, the lounge needs new chairs. Staff is professional and courteous. Price for oil change is a little high.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/28/2019 08:34 AM


 Thank you for sharing your service experience with us and your candid feedback. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
PS
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Peter S.
Saint Augustine, FL
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Efficiency
Friendly familiar faces. Professional staff
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/26/2019 01:39 PM


 Thank you for sharing your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
WJ
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William J.
Wadsworth, OH
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Friendly, knowledgeable employees.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/26/2019 11:32 AM


 We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
EV
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Emilie V.
Palm Coast, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast friendly service
Danny does a great job. Thorough and timely service.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/26/2019 05:40 AM


 We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Cliente verificado
Midland, NC
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
On vacation and I needed an oil change prior to retiring home. Nice folks, good service!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/25/2019 11:36 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
JB
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Joseph B.
Saint Augustine, FL
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
They care and they are very courteous
I was new to the St. Augustine area when I purchased my Sante Fe.
I made an excellent choice.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/25/2019 05:32 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
RH
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Richard H.
Saint Augustine, FL
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
excellent
Excellent As Expected !!!!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/25/2019 05:28 AM


 Thank you for taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
JP
gravatar
John P.
St. Augustine, FL
2018 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
2018 Sonata Shifting problems.
You guys nailed it on the first try.!!! Transmission was down shifting very hard at 15 MPH. There was a ECM / TCM update out there and you applied it. Fixed it right up. !
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/25/2019 05:28 AM


 Thank you for sharing your service experience with us and the 5 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Cliente verificado
Palm Coast, FL
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Good work done in quoted time
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/19/2019 12:29 PM


 We thank you for sharing your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
LT
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Leo T.
Palm Coast, FL
2013 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Treats customers with respect and courtesy. Good communication during the full process.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/18/2019 05:42 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
UR
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Ursula R.
St. Augustine, FL
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Flat Tire and Roadside Assistance
I contacted Hyundai the other day because my daughter's tire was flat and all we were asking for was for the Roadside Assistance crew to come out and put her spare "donut" on. They actually towed the car to Hyundai of St. Augustine and repaired the tire. I can always count on Hyundai of St. Augustine to take care of my vehicle needs.

You guys ROCK!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/14/2019 06:05 AM


 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
AM
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Alpha M.
Palm Coast, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
THANK YOU, HYUNDAI OF ST AUGUSTINE!!
EVERYONE WHOM I INTERACTED WITH IN THE SERVICE DEPT WAS ABOVE AND BEYOND
FRIENDLY, HELPFUL, AND SKILLED...
'TAKES THE PAIN' OUT OF TAKING MY CAR IN FOR SERVICE. :)
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/13/2019 09:16 AM


 We appreciate you taking the time to share your kind words with us and the 5 star rating. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
AL
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Arnold L.
Palm Coast, FL
2015 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/12/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Almost perfect
Everything was perfect except when the vehicle was ready to be picked up the settings should have been restored as brought in. That’s why I gave it 4 out of 5 stars.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/13/2019 05:39 AM


 Thank you for taking the time to share your service experience with us. Our apologies for not communicating that some of your settings will be lost while performing the software updates. Thank you for bringing this to our attention so we may address this. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Cliente verificado
St. Augustine, FL
2015 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Power of Service
It takes a lot of humbleness to complete the job the first time, but more guts to admit a mistake and fix the problem. Honesty and integrity cannot be faked.thank you
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/11/2019 05:39 AM


 Thank you for taking the time to share your service experience with us. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
KM
KEITH MONDELLO
WH
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William H.
Palm Coast, FL
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/08/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Pleasant to deal with
Despite many minor issues, they were attentive and anxious to please.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/08/2019 11:53 AM


 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
GG
gravatar
Glenn G.
Ponte Vedra Beach, FL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always reliable
Service department always attentive and courteous. Best: They do not recommend unnecessary work, looking out for the customer.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/04/2019 12:21 PM


 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.
 We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
PB
gravatar
Pamela B.
Ponte Vedra, FL
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service department
I always have my SUV serviced here and have never been disappointed with the service I have received.
Great dealership!!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/04/2019 12:20 PM


 We greatly appreciate you taking the time to share your kind words with us and continued loyalty to Hyundai of St Augustine. We are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
PM
gravatar
Pauline M.
St. Augustine, FL
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Washed car great job!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/04/2019 06:29 AM

Thank you for sharing your service experience with us and the 5 star rating.  We are committed to exceeding your experience.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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